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    • Hermes lost parcel.. Read more at https://www.consumeractiongroup.co.uk/topic/422615-hermes-lost-parcel/
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    • Oven repair. https://www.consumeractiongroup.co.uk/topic/427690-oven-repair/&do=findComment&comment=5073391
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    • I came across this discussion recently and just wanted to give my experience of A Shade Greener that may help others regarding their boiler finance agreement.
      We had a 10yr  finance contract for a boiler fitted July 2015.
      After a summer of discontent with ASG I discovered that if you have paid HALF the agreement or more you can legally return the boiler to them at no cost to yourself. I've just returned mine the feeling is liberating.
      It all started mid summer during lockdown when they refused to service our boiler because we didn't have a loft ladder or flooring installed despite the fact AS installed the boiler. and had previosuly serviced it without issue for 4yrs. After consulting with an independent installer I was informed that if this was the case then ASG had breached building regulations,  this was duly reported to Gas Safe to investigate and even then ASG refused to accept blame and repeatedly said it was my problem. Anyway Gas Safe found them in breach of building regs and a compromise was reached.
      A month later and ASG attended to service our boiler but in the process left the boiler unusuable as it kept losing pressure not to mention they had damaged the filling loop in the process which they said was my responsibilty not theres and would charge me to repair, so generous of them! Soon after reporting the fault I got a letter stating it was time we arranged a powerflush on our heating system which they make you do after 5 years even though there's nothing in the contract that states this. Coincidence?
      After a few heated exchanges with ASG (pardon the pun) I decided to pull the plug and cancel our agreement.
      The boiler was removed and replaced by a reputable installer,  and the old boiler was returned to ASG thus ending our contract with them. What's mad is I saved in excess of £1000 in the long run and got a new boiler with a brand new 12yr warranty. 
      You only have to look at TrustPilot to get an idea of what this company is like.
      • 3 replies
    • Dazza a few months ago I discovered a good friend of mine who had ten debts with cards and catalogues which he was slavishly paying off at detriment to his own family quality of life, and I mean hardship, not just absence of second holidays or flat screen TV's.
      I wrote to all his creditors asking for supporting documents and not one could provide any material that would allow them to enforce the debt.
      As a result he stopped paying and they have been unable to do anything, one even admitted it was unenforceable.
      If circumstances have got to the point where you are finding it unmanageable you must ask yourself why you feel the need to pay.  I guarantee you that these companies have built bad debt into their business model and no one over there is losing any sleep over your debt to them!  They will see you as a victim and cash cow and they will be reluctant to discuss final offers, only ways to keep you paying with threats of court action or seizing your assets if you have any.
      They are not your friends and you owe them no loyalty or moral duty, that must remain only for yourself and your family.
      If it was me I would send them all a CCA request.   I would bet that not one will provide the correct response and you can quite legally stop paying them until such time as they do provide a response.   Even when they do you should check back here as they mostly send dodgy photo copies or generic rubbish that has no connection with your supposed debt.
      The money you are paying them should, as far as you are able, be put to a savings account for yourself and as a means of paying of one of these fleecers should they ever manage to get to to the point of a successful court judgement.  After six years they will not be able to start court action and that money will then become yours.
      They will of course pursue you for the funds and pass your file around various departments of their business and out to third parties.
      Your response is that you should treat it as a hobby.  I have numerous files of correspondence each faithfully organised showing the various letters from different DCA;s , solicitors etc with a mix of threats, inducements and offers.   It is like my stamp collection and I show it to anyone who is interested!
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It appears as though the parts of the London hackney carriages Acts were repealed in 1976 and 2004


When people lined the Mall fo the queens golden jubilee they were advised to use the cry "in pain in pain in pain" before urinating in public so I assumed that the met police who gave this guidance on telly at least though that it would still apply.



The Law Commission don't think so. Do you have a link to it?
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Well ericsbrother the Law Commission say no such legislation has ever existed. There are loads of on online sites where the claim is made and people have asked for details of the specific legislation but no-one has ever been able to provide it. Can you be more specific?


I can't find the story about what the Met police said at the Queen's jubilee either but even if they did it has nothing to do with legislation for urinating taxi drivers (unless for some reason the Mall crowd was entirely made up of cab drivers?).

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OK to add to that there were a number of bylaws for Hackney carriages under the Police Town Causes Act 1847 and earlier legislation that woud have been repealed by legislation between the 1890's and 1970's so more digging required. Now the other side of this coin is that there is no legislation that specifically bans urination in public, just a number of different laws that talk about indecent exposure, behaviour and so forth.



For the sake of the OP's sanity I will reiterate that it is how the act was perceived by the pub landlady that actually counts rather than any custom and even if it were covered by legislation the employer has its reputation to consider and gross misconduct often includes damaging the good name or reputation of the company so grovelling along with the mitigation is order of the day.



now the company can change the job or route of the Op and then tell the landlady that it has all been sorted and cant happen again etc to give her the impression that you have been dismissed without actually saying that. Is there a chance of being given another round? I am aware that you raised the reason at the beginning but you didnt say what else the co had in mnd for you before this incident

Edited by honeybee13
Paras, spacing
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I deliver in that area twice a week and taking me off that route has already happened but I will be put back on if the contract had gone.

This incident is not something I would normally do but I still feel I had no choice at that moment and found the best place to go,


I also feel I have the support of my manager and any drastic action would be on the orders of the directors. Once again I thank all for your input and apologies to those that I bit at,

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