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Slightly off topic , just a quick question another debt with Capquest - been ignoring for ages as refuses to supply signed docs and statement of account finally supplied a list of transaction they say is from original creditor , but just an excel list of 29 transactions , no title , no account number , no headings literally just a list of numbers on a Capquest paper - with Capquest small print in the footer . obviously , I can see there is nothing to tie this list of numbers to me - im looking for a good paragraph to send back like * Thanks for a list of numbers you have typed with no references , titles, account numbers or anything to show this is an original creditors statement , this is not my statement , and has not been provided by the creditor on creditor paperwork I j the format of a statement - please provide as required the original statement as required by .......... can you help ? -
By BankFodder · Posted
You arranged this delivery with P2G and I'm assuming that they used Hermes. This correct? Were the hampers correctly declared? Was the value of the hampers correctly declared? – You don't tell us what the value of these hampers was. Please could you tell us what each one was and the total. Did you take out any of their so-called insurance? In your first post you say that you are "… not really out-of-pocket." I take this to be a typo ?? Presumably you have sent hampers using the same companies before? As suggested by my site team colleague above, please can you read thoroughly around the various Hermes stories in this sub- forum and start understanding all the various principles and also the journey that these claims normally take – which means a letter of claim, a County Court action, mediation – and then generally speaking, a settlement. It is highly likely that your claim will have to follow the same route and you need to be well prepared to understand the principles involved and the steps to take. In addition to reading up on the various Hermes stories on this forum, you should also understand the steps involved in taking a small claim in the County Court. You may as well start to familiarise yourself with this process because if you are running a small business and you are dealing with suppliers et cetera then no doubt you will end up having to use the County Court system again and so you will be learning some very useful transferable skills. -
By brassnecked · Posted
Add in thoe who will refuse the Pfizer as they are afraid due to the reports of death and side effects from it That storage requirement is the big issue with its use. -
As opposed to the instruction to medics that they must not use ‘spare’ doses of the vaccine for second doses or on anyone outside the designated groups you mean? I’m unimpressed with either strategy. Throwing it away or not using it at all - either way an’t doing any good. -
How about something like? ... Dear Simple Simon. Ref PCN: **** VRM: **** Contravention Date: 06/10/2020 Issue Date (Posted): 22/10/2020 Date Received: 27/10/2020 Cheers for your Letter Before Action. My local supermarket has completely run out of toilet paper, so it was good of you to help me out in these dark days of lockdown and panic-buying. I've already told you on XX/XX/XXXX that I know your case is pants. I see in the Letter Before Action you couldn't resist adding on the Unicorn Food Tax too so that's a spectacular own goal to add to the list . How many times have you been hammered in court in Berkley centre cases? If you want another thrashing, that's fine by me. I will seek a full costs order due to unreasonable behaviour under CPR 27.14(2)(g), and I've already drafted my particulars of claim for breach of GDPR and the Data Protection Act. I now look forward to your deafening silence.
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Our picks
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Post in Court Claim Against Hermes - item sent via Packlink was lost/tampered with **WON**
jj58 posted a post in a topic,
Hi @BankFodder
Sorry for only updating you now, but after your guidance with submitting the claim it was pretty straight forward and I didn't want to unnecessarily waste your time. Especially with this guide you wrote here, so many thanks for that
So I issued the claim on day 15 and they requested more time to respond.
They took until the last day to respond and denied the claim, unsurprisingly saying my contract was with Packlink and not with them.
I opted for mediation, and it played out very similarly to other people's experiences.
In the first call I outlined my case, and I referred to the Contracts (Rights of Third Parties) Act 1999 as the reason to why I do in fact have a contract with them.
In the second call the mediator came back with an offer of the full amount of the phone and postage £146.93, but not the court costs. I said I was not willing to accept this and the mediator came across as a bit irritated that I would not accept this and said I should be flexible. I insisted that the law was on my side and I was willing to take them to court. The mediator went back to Hermes with what I said.
In the third call the mediator said that they would offer the full amount. However, he said that Hermes still thought that I should have taken the case against Packlink instead, and that they would try to recover the court costs themselves from Packlink.
To be fair to them, if Packlink wasn't based in Spain I would've made the claim against them instead. But since they are overseas and the law lets me take action against Hermes directly, it's the best way of trying to recover the money.
So this is a great win. Thank you so much for your help and all of the resources available on this site. It has helped me so much especially as someone who does not know anything about making money claims.
Many thanks, stay safe and have a good Christmas!
Picked By
BankFodder, -
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***Hermes and mediation hints ***
BankFodder posted a topic in Postal and Delivery Services,
Hermes and mediation hints. https://www.consumeractiongroup.co.uk/topic/428981-hermes-and-mediation-hints/&do=findComment&comment=5080003-
- 1 reply
Picked By
BankFodder, -
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Natwest Bank Transfer Fraud Call HMRC Please help
waz70 posted a topic in NatWest Bank,
Natwest Bank Transfer Fraud Call HMRC Please help. https://www.consumeractiongroup.co.uk/topic/428951-natwest-bank-transfer-fraud-call-hmrc-please-help/&do=findComment&comment=5079786-
- 31 replies
Picked By
waz70, -
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Hermes lost parcel. **WON**
murraynt posted a topic in Postal and Delivery Services,
Hermes lost parcel.. Read more at https://www.consumeractiongroup.co.uk/topic/422615-hermes-lost-parcel/-
- 49 replies
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