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    • You will have to be able to demonstrate that the game was faulty. This may include taking a screen video of what is happening. Follow our customer services guide to find out about recording your calls – but also about taking video screenshots
    • Lowell/CCJ Long story short, I have been working in my debts the last few months as I'm looking at getting a mortgage this year.   Alas my main issue is an old CCJ that I found from Lowell, it was for what I assume can be described as a doorstep loan. The date the CCJ is registered is from a person of time when I was working away on the other side of the country. However even on returning home I can hand on heart say i never saw any paperwork from the court (I may have seen it but I'm 99.9% sure I didn't. I emailed Lowell last year to ask if they would agree to a mutual set aside and was given the template answer of they had followed the correct procedure to file it etc. The only other thing maybe of worth adding is that the default on my file and the CCJ are for different amounts (please see attached pictures) So I guess I'm asking if I have any options of getting it set aside? I can afford the payment in one but wanted to check if I have options to have it set aside rather than just having it as satisfied on my file for another 4/5 years
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Ctooney87

Terminated contract with money way for my car

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Hi everyone.

 

I change my payment date for my car finance with money way...

 

I was advised wrongly of the changed date and rang one date late to pay my finance which I was then told was terminated as I had defaulted more than once in 2 years..

 

I fought and fought as I rang in the date I was informed was the new date but got no where with the situation..

 

I’ve then had anglia uk over the phone and coming to my house to ask me to contact moneyway or to voluntarily surrender my car which I don’t want to do as I was told a court order would be needed as I’ve paid over a third and I want to fight my corner in court..

 

Will I made aware of the court date or will it just happen without me knowing for a return of goods order??

I keep getting passed from pillow to post with money way when I do ring and don’t really know where I stand with this situation and I’m stressed to death with it..

 

Thank you in advance for any advice

Edited by dx100uk
spacing

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What means did they used to advise you of the change date. Was it by email? In writing? Simply by word of mouth over the telephone?

 

If you're doing any more telephoning then please read our customer services guide and make sure you have implemented the advice there


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It was over the phone so have no proof of it barring them recording the calls which I argued with them about. Just want to know really if I will have chance to put my point across in court or will it happen without me knowing and they will just be able to turn up and take the car??

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Have they issued you a default Notice ?


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Have they issued you a default Notice ?

 

Yes they did previously

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And you corrected that and paid the arrears by the requisite period (14 days ) ?

 

https://www.payplan.com/advice/collection-of-debts/creditors/car-repossession/


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They wouldn’t accept any payment from me as they said the contract was terminated and I would hear from them in due course??

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Didnt ask that...lets talk about this previous default notice .

 

Did you rectify the breach ?


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Yes I did

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Excellent .......

 

So no arrears...only defaulted once and that was rectified......you just wanted to amend your payment date.

 

They cant terminate your agreement.

 

Pay here.....

 

https://www.moneyway.co.uk/make-a-payment


We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group The National Consumer Service

 

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moved to vehicle finance and repo.


please don't hit Quote...just type we know what we said earlier..

 

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might be worthy to send them an sar

get all the account comms details and statements?

 

have they been charging arears and letter and phonecall fees etc

as these are unlawful.

and can be reclaimed/removed


please don't hit Quote...just type we know what we said earlier..

 

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Interested to see what happened here as going through similar

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