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    • Start off by listing the DCA's and the amounts please
    • I understand that you may have suffered an injury and that you have memory problems. Obviously is not a good situation. However, you have to engage with this thread closely if you want to make headway. It is difficult for us to take an interest and then find that there is no contact for two months and then we have to start again refreshing our memories and being enthusiastic about supporting you. If your lack of contact is because of a memory problem then I think that you probably should make a note on a Post-it or something and put it in a prominent place so that you can remember to get back to us. It is very important for you – because you can be certain that the one people won't forget are Vodafone and eventually their debt collectors who will start to put pressure on you and start to make your life very uncomfortable indeed. I see that back in January I advise you to send Vodafone an SAR. Have you done this? It is an essential step. Also, as a matter of interest are you still with Vodafone? I'm afraid Vodafone are a very troublesome company. They are very inefficient – the only thing they seem to be really good about is about debt collection. There are extremely poor at dealing with problems when things go wrong. The one company we haven't had any complaints about so far is GifFGaff and they offer month by month no contract Sim cards. In effect they sent Sim cards out like confetti and no contract is ever started until the Sim card is actually activated in a telephone. This means that there can be no mistake and no commitment until you have actually made the choice to open your phone, put the card in and then to switch on the service. Even then, you are only bound for a month and then another month and then another month and another month – but you choose. As I say, we've had no complaints here. Have you sent Vodafone the SAR?
    • Dear New Tenant   L C S !st Floor West Wing Town Center House The MerrionCentre Woodhouse Lane Leeds LS2 8LY   02/03/2021   Our Case Ref xxxx Re Our Client E.On   Outstanding balance: £37.xx   FINAL NOTICE   We have been instructed to act on behalf of the above named client to recover the sum of the outstanding of £37.xx for dual fuel consumed at X Whatever Road, Sometown , Anyplace. Despite our previous communications and offer of help we have not received payment or valid reason for non payment for the outstanding balance.   Until you have cleared the outstanding balance, your details may continue to be shared with a credit reference agency.  Other lenders may see information about the way you pay our client and the amount you owe them which could affect your ability to obtain future credit.   In order to prevent any further action and potential inconvenience, we would urge you to pay the full sum immediately or alternatively contact our office on 03445439130 quoting Ref xxxx to discuss your options. Alternatively please email us at [email protected] quoting your reference.   Yours sincerely   Rebecca Carter For and on behalf of LCS   I suspect this is the kind of letter they send when they know they are stuffed?    
    • It already allows visitors to spend their quarantine on a golf course in an effort to boost tourism. View the full article
    • I’ve been getting debit collection letters from a number of diffrent companies but I don’t recognise any of them. So I signed up to one of the credit rating agencies to find out who I owed money to. But that didn’t help. It just lists the debit collection company and the amounts they say I owe them. The amounts are staggering. now I was caught out once before by a debit collection agency saying I owed money but not who to and I just paid it. It wasn’t till after this that I found out that some agencies just send letters demanding payment for a nonexistent debit. On my credit report it says I owe money to the debit collection agent but there are no records of any original debit. no unpaid loans or credit cards.  so what do I do? I had a serious brain injury so I have memory problems and some untreatable mental illness. Thanks for taking the time to read this.
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    • Ebay Packlink and Hermes - destroyed item as it was "damaged". https://www.consumeractiongroup.co.uk/topic/430396-ebay-packlink-and-hermes-destroyed-item-as-it-was-damaged/&do=findComment&comment=5087347
      • 27 replies
    • I sent in the bailiffs to the BBC. They collected £350. It made me smile.
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    • Hi @BankFodder
      Sorry for only updating you now, but after your guidance with submitting the claim it was pretty straight forward and I didn't want to unnecessarily waste your time. Especially with this guide you wrote here, so many thanks for that
      So I issued the claim on day 15 and they requested more time to respond.
      They took until the last day to respond and denied the claim, unsurprisingly saying my contract was with Packlink and not with them.
       
      I opted for mediation, and it played out very similarly to other people's experiences.
       
      In the first call I outlined my case, and I referred to the Contracts (Rights of Third Parties) Act 1999 as the reason to why I do in fact have a contract with them. 
       
      In the second call the mediator came back with an offer of the full amount of the phone and postage £146.93, but not the court costs. I said I was not willing to accept this and the mediator came across as a bit irritated that I would not accept this and said I should be flexible. I insisted that the law was on my side and I was willing to take them to court. The mediator went back to Hermes with what I said.
       
      In the third call the mediator said that they would offer the full amount. However, he said that Hermes still thought that I should have taken the case against Packlink instead, and that they would try to recover the court costs themselves from Packlink.
       
      To be fair to them, if Packlink wasn't based in Spain I would've made the claim against them instead. But since they are overseas and the law lets me take action against Hermes directly, it's the best way of trying to recover the money.
       
      So this is a great win. Thank you so much for your help and all of the resources available on this site. It has helped me so much especially as someone who does not know anything about making money claims.
       
      Many thanks, stay safe and have a good Christmas!
       
       
        • Thanks
    • Hermes and mediation hints. https://www.consumeractiongroup.co.uk/topic/428981-hermes-and-mediation-hints/&do=findComment&comment=5080003
      • 1 reply
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Hi I have been reading a lot of threads on here which all say to ignore RLP letters.

I have done so far but am now worried sick.

I am past the 21 days it gave me to respond.

 

I got one a few weeks ago after being stopped by security for switching tags in a store and also returning an item that I did buy from TK Maxx but not on that day as I had lost the receipt for it.

 

Bought a similar item that I liked better that was the same price and returned the original one - stupidly justifying in my mind that I was still paying so I wasn't stealing re the tag switching and yes I know that I was and I also know that that it was fraud.

 

The letter I received from RLP is a Letter Before Claim - it says there are no losses due to fraudulent refund transactions not recovered and £150 to cover time etc - total £150 owed.

 

Having read quite a few forum posts it seems it is worse to do a label switch than to steal an item... and I am not proud of what I did.

 

I have also returned the wrong items in the past too (new TK Maxx items that I had bought and was unsure about keeping - then the receipt return date had expired so I bought another and then returned as above but didn't get stopped on those occasions).

 

I am obviously banned from TK Maxx and 100% appreciate that things could have been a lot worse as the security staff didn't call the police at the time

 

. I could have had a criminal record....

 

I am also relieved that I was stopped because I became a total shopaholic at the fine old age of 52 since I split up with my wife a few years ago and I truly needed to stop.

 

Since this incident, I have stopped wasting hours wandering around stores and buying stuff I don't need - so I am thinking that the £150 fine is a small amount to pay to have stopped this mindless shopping.

 

A friend I confided in also has convinced me to make an appointment with my doctor as she thinks I am depressed and using shopping to replace my wife... , I will do this.

 

But @Maxxer as all holding rooms have audio and video and I admitted what I did (switching tags and returning wrong item) would it be better to just pay the RLP letter?

 

Did you mean on a comment on another thread you made that they would need to get another fraudulent return by me after this incident (which I won't do) and then they can make a case or will they go back on previous purchases/returns on my card and then get the police involved?

 

I suppose I am asking if I pay would that be the end of it or would it be the end of it anyway unless I go back into TK Maxx again? I hope this makes sense.

 

I am sorry this is so long but thanks for reading. From one idiotic man who has made stupid mistakes not thinking about the consequences and now worried sick.

Edited by dx100uk
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Please stop creating your own misery.

 

IGNORE the silly letters from RLP, they are nothing more than Santas Christmas lists, there is NOTHING they can do.

 

DO NOT pay these crooks a single penny, the items were returned, there was no loss to anyone which makes these stupid letters from RLP pointless, just throw them in the bin.

 

Go and get an appointment with your GP and explain to him what has been going on, it isn't easy losing someone, and I think you need to discuss this with your GP, and ignore RLP, they most definitely do not matter one iota!

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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It is not a fine!!

 

Ignore RLP

 

Go see you doc

 

Dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Thanks I am making myself anxious constantly thinking about this :sad:

 

 

It'll soon pass, give it a few days, once you realise that the whole country isn't watching you you'll wind down.

 

 

I was caught earlier this year, and whilst the paranoia was through the roof, I still go and shop in the same store now, even after having a 'lifetime ban', in the grand scheme of things there are far more serious issues in this world other than switching labels and poxy TKmaxx.

 

 

Above all else, no-one died! :thumb:

 

 

Get that appointment booked with your GP,!

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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Hi and welcome to CAG.

 

 

 

You have a good friend who has advised you to see your GP. This is the first thing that struck me when I read the your first post above. I do know from personal experience that the world can seem to crash around us when one partner in a marriage leaves. In my case, it was also my wife. It wouldn't have been so bad but she left me for someone who was drop dead ugly :oops:

 

 

Your GP has probably seen this all before and won't be too surprised by this event. If you do get prescribed anti depressants (hereafter called Happy Pills), make sure that you take them as the effects can take two to three weeks to get into your system..

 

 

You have probably seen many of the other threads and the advice has always been to ignore. This Letter Before Claim is nothing of the sort. RLP can issue them even though they are thoroughly misleading but ONLY TKMaxx can take court action against you and the problem for them is that they would then have to justify the amount claimed. TKMaxx security staff are not paid by results and they get paid as employees of the company. Being staff members may mean that they get a higher wage but for a claim to succeed, they will have to prove the loss. They can't.

 

 

Another reason that court action is very unlikely is that it would be in the small claims court and as such the costs are fixed and it would cost the company far more than they could ever get back so it's a complete waste of time doing so.

 

 

The advice you have had to ignore is good advice (in my opinion) as no company that I have heard of in the last six years has taken anyone to court [ not including one store that backed out before court]

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

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Thanks it was about 6 weeks ago and I was ignoring the letter I'm past the 21 days to respond so am sure I will get another letter soon then I started reading the posts about checking past transactions etc and got into a panic

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They don't and can't check it. Ignore rlp and any dca completely. The letters are full of junk and designed to break you down into paying

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Hi.

 

 

 

We don't normally remove threads unless there are legal reasons for this. Your username is completely anonymous and nobody has any idea who you are or where you are, so I don't think you have a problem.

 

 

RLP aren't part of the legal system, they can't do anything to you. :)

 

 

HB

Illegitimi non carborundum

 

 

 

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Well they cant trace you

And there is nothing they can do to you even if they could anyway

Totally powerless

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Whilst you cannot be traced from any postings here, RLP do occasionally look at these threads. It matters not one iota. I could make statements that I stole this and that but RLP won't have a clue who I am.

 

 

Try not to worry. None of what you have posted will make any difference to RLP as they can still do nothing.

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

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Another reason why they can’t trace you: their indiscriminately issuing of letter confetti.

If they only issued a few of these letters they MIGHT be able to work it out.

But they don’t. Their “business model” is to issue loads, that way only a small percentage have to fall for their “demands” for it to be worth it to them.

 

Yet, that works for you. They’ll have issued so many letters they want have a clue which one is the one you are posting about, so they can’t link it back to you.

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  • 3 weeks later...

Hi I hope that you are ok. My shoplifting episode was almost 6 months ago now - and it was DWF who sent the letters not RLP - but if it helps the letters stopped after the third one. I didn't get any Bailiffs letters (yet?) and I ignored all three.

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I didn't get any Bailiffs letters (yet?) and I ignored all three.

 

 

You WON'T get ANY BAILIFF letters, that is a complete myth, don't confuse BAILIFFS with powerless debt collectors.

 

 

Well done for ignoring these fools.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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WOW! Sorry I missed this (been a bit poorly recently) This is a MAJOR change. RLP used to be the first company that TKMaxx went to but it seems RLP weren't having the effect that TKMaxx wanted so they have dumped them. That is EXCELLENT news. The more stores that do this, the sooner this shady company folds.

 

 

While I still abhor these silly games, it seems DWF only send three letters then stop which is better for the (alleged) shoplifter as they can them put the issue to bed. I would love to hear if anyone hears further from DWF after the three letters or whether a debt collector gets involved.

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

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WOW! Sorry I missed this (been a bit poorly recently) This is a MAJOR change. RLP used to be the first company that TKMaxx went to but it seems RLP weren't having the effect that TKMaxx wanted so they have dumped them. That is EXCELLENT news. The more stores that do this, the sooner this shady company folds.

 

 

While I still abhor these silly games, it seems DWF only send three letters then stop which is better for the (alleged) shoplifter as they can them put the issue to bed. I would love to hear if anyone hears further from DWF after the three letters or whether a debt collector gets involved.

 

 

Just phoned and checked with a current lp employee, tk’s Are indeed still using rlp, not anyone else.

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WOW! Sorry I missed this (been a bit poorly recently) This is a MAJOR change. RLP used to be the first company that TKMaxx went to but it seems RLP weren't having the effect that TKMaxx wanted so they have dumped them. That is EXCELLENT news. The more stores that do this, the sooner this shady company folds.

 

 

While I still abhor these silly games, it seems DWF only send three letters then stop which is better for the (alleged) shoplifter as they can them put the issue to bed. I would love to hear if anyone hears further from DWF after the three letters or whether a debt collector gets involved.

 

Sorry I think I confused things - my letters were from DWF (Tesco) - was just saying what I'd received then they stopped to the OP who said his were from RLP (TK Maxx)

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