Jump to content



  • Tweets

  • Posts

    • Dazza a few months ago I discovered a good friend of mine who had ten debts with cards and catalogues which he was slavishly paying off at detriment to his own family quality of life, and I mean hardship, not just absence of second holidays or flat screen TV's.   I wrote to all his creditors asking for supporting documents and not one could provide any material that would allow them to enforce the debt.   As a result he stopped paying and they have been unable to do anything, one even admitted it was unenforceable.   If circumstances have got to the point where you are finding it unmanageable you must ask yourself why you feel the need to pay.  I guarantee you that these companies have built bad debt into their business model and no one over there is losing any sleep over your debt to them!  They will see you as a victim and cash cow and they will be reluctant to discuss final offers, only ways to keep you paying with threats of court action or seizing your assets if you have any.   They are not your friends and you owe them no loyalty or moral duty, that must remain only for yourself and your family.   If it was me I would send them all a CCA request.   I would bet that not one will provide the correct response and you can quite legally stop paying them until such time as they do provide a response.   Even when they do you should check back here as they mostly send dodgy photo copies or generic rubbish that has no connection with your supposed debt.   The money you are paying them should, as far as you are able, be put to a savings account for yourself and as a means of paying of one of these fleecers should they ever manage to get to to the point of a successful court judgement.  After six years they will not be able to start court action and that money will then become yours.   They will of course pursue you for the funds and pass your file around various departments of their business and out to third parties.   Your response is that you should treat it as a hobby.  I have numerous files of correspondence each faithfully organised showing the various letters from different DCA;s , solicitors etc with a mix of threats, inducements and offers.   It is like my stamp collection and I show it to anyone who is interested!
    • Go onto the MoneyClaim website and see if you can apply for a judgement. If you can then go straight ahead and do it. It may be that somehow they have overlooked it – or else it has gotten lost in the post. Go to the MoneyClaim website now and let us know
    • If he needs someplace to go and can save up a small bit of money. Try getting him to use Spareroom  He will beable to find something on there I rent from a location and have been here 8 years. ITs a start until he gets himself back on his feet  
    • Update:   Claim issued 01/09/2020 and Hermes filed an acknowledgement of service on 07/09/2020 ("I intend to defend all of this claim").   28 days have passed and there is still no defence - do I need to do anything?  
    • no he was told  he was approved for the IVA, he has the mail saying so, Creditfix    said they  only accepted people who had a 100% chance of being accepted   He was not told  it had failed byt them he had to ask as they never let him know,  they also have not told any of his creditors it had failed so they are all now hounding him  
  • Our picks

    • Ahmed Alwaheeb's firms sold cars riddled with faults – and which sometimes had government recall notices. https://www.consumeractiongroup.co.uk/topic/427369-ahmed-alwaheebs-firms-sold-cars-riddled-with-faults-%E2%80%93-and-which-sometimes-had-government-recall-notices/&do=findComment&comment=5071860
      • 3 replies
    • @curryspcworld @TeamKnowhowUK - Samsung 75 8K TV - completely broken by Currys. https://www.consumeractiongroup.co.uk/topic/426151-samsung-75-8k-tv-completely-broken-by-currys/&do=findComment&comment=5069075
      • 8 replies
    • @skinnyfoodco Skinny Foods. https://www.consumeractiongroup.co.uk/topic/426130-skinny-foods/&do=findComment&comment=5068996
      • 8 replies
    • I’m in desperate need of help
       
      I bought some clothes online in may through Evans and paid through PayPal
      returned them all seven days later
       
      I waited the 14days for my refund and no refund came
      I put in a dispute through PayPal but I didn’t get any emails to escalate the case - PayPal closed it. 
      evans said they couldn’t refund the money because PayPal have cancelled the refund because of the open dispute
       
      I contacted PayPal
      they said the dispute had been closed but Evans at no point had attempted a refund.
      fast forward to today
       
      I’ve got copies of numerous messages sent to and from twitter messages as it’s the only way I can contact them
      I’ve also contacted their customer service too
      all I get is PayPal have cancelled refund because dispute is still open.
       
      I have proved that the dispute is closed
      I have got an email saying that if Evans sent the refund they would accept it
      but up until the date I got the email they have not once attempted a refund .
       
       I have sent them a letter before court email
      I have even offered to have the full refund as a gift card just to get this sorted !
       
      I’m literally at the end of my tether and don’t know where to turn next !
       
      i suffer with mental health issues and this is affecting my health and I’d saved the money for a year to buy these clothes as I’m on a low income .

old welcome secured loan - sigma/exprto/lowell - Confused - who owns my secured loan now?


Recommended Posts

Hi all,

 

I am hoping someone can offer me some advice please as i am a little confused by all this.

 

I took out a secured loan in 2006 with Welcome Finance and thereafter got into financial difficulty with the loan going into arrears.

A company called Experito Credite then got in touch to set up a payment plan, which I did paying them £50 a month.

 

After this, the loan was then transferred over to Lowells who i continued with the same payment of £50 a month.

However, on looking at my recent Lowells statement, it claims a company called Sigma Financial Group are the original creditors.

I have never heard of this company and i cant find any link on the net between them and Welcome Finance.

 

I obtained a copy of my deeds and Welcome Finance are listed as having a charge but there is no mention of any of these other companies.

I am looking to sell the property and possibly get a reduced settlement.

Having spoken to CAB, they advised me to do a SAR in the first instance, to check for PPI or charges.

 

Only now i'm unsure who the SAR should go to, Welcome, Lowells or SIGMA?

I haven't dealt with Welcome in over 7 years now so would they even have this information?

 

Any help would be greatly appreciated.

 

Thanks

Edited by dx100uk
Spacing
Link to post
Share on other sites
  • Replies 85
  • Created
  • Last Reply

Top Posters In This Topic

Hi and Welcome to CAG

 

See post #3 of the following thread......all one and the same.

 

https://www.consumeractiongroup.co.uk/forum/showthread.php?480656-Restriction-of-sale-from-now-dissolved-company-(Sigma-SPV1)&highlight=Sigma

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group The National Consumer Service

 

If you want advice on your thread please PM me a link to your thread

Link to post
Share on other sites

Thanks for this, useful read. So I can just go ahead and SAR Lowells, see what they come up with.

 

Just out of curiosity, why would Lowells not register a charge on my property since they now own the debt?

 

I'm confused as to how this would work when (and if) i do get a full and final settlement. If i settle with Lowells, how will i deal with getting WF to take their charge off?

 

Sorry I'm new to this and just trying to get my head round how this charge works!

Link to post
Share on other sites

Its not always necessary to change the charge to their name as it will be linked through their portfolio when they acquired the debt.

 

Normally changes are only made if they wished to litigate further..then they become the claimant in name.

 

Andy

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group The National Consumer Service

 

If you want advice on your thread please PM me a link to your thread

Link to post
Share on other sites

Youve been had blind from day one!

 

Get that sar to welcome running

 

Have you ever sent whom you pay a cca request too?

 

Do you still have a copy of the org agreement??

 

If so read upload and scan it up!!

please don't hit Quote...just type we know what we said earlier..

 

DCA's view debtors as suckers, marks and mugs

 

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

 

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

 

 

Link to post
Share on other sites

Thanks for this!

 

I sent a sar to welcome years ago and still have the mound of paperwork from that but cab had suggested to sar lowells or sigma, which I will do.

 

I've never done a cca for lowells, should I do this along side the sar? Ie, can I ask for both at once? Or do I do one at a time?

 

Thanks in advance

Link to post
Share on other sites

I always recommend separate..less chance of saying never received :-)

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group The National Consumer Service

 

If you want advice on your thread please PM me a link to your thread

Link to post
Share on other sites

Can you scan up the welcome sar to one multipage pdf please

Read upload

please don't hit Quote...just type we know what we said earlier..

 

DCA's view debtors as suckers, marks and mugs

 

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

 

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

 

 

Link to post
Share on other sites

Thanks Andy, I will do that ASAP, separately.

 

 

DX, its a lot of paperwork, would it be easier to scan and email to you?

 

 

I can do this tomorrow when I'm back in the office.

 

Thanks

Link to post
Share on other sites

no up here please

so everyone can help you.

please don't hit Quote...just type we know what we said earlier..

 

DCA's view debtors as suckers, marks and mugs

 

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

 

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

 

 

Link to post
Share on other sites

Of course! the more help the better.

 

 

I'll do it at the weekend then as I'll have more time to work through and cover any personal information.

Link to post
Share on other sites

Title updated

 

Do you know if these payments have been going off the balance that welcome have?

I'e on the statements from the sar are those payments made to sigma then experto then lowell showing?

 

Ive a feeling that these dcas are only collecting for their client..welcome finance?

Hence their names still being on the deeds

please don't hit Quote...just type we know what we said earlier..

 

DCA's view debtors as suckers, marks and mugs

 

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

 

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

 

 

Link to post
Share on other sites

To be honest I'm not sure, my SAR from Welcome is from 2011 and I can't remember what my last Lowells statement said.

Would it be worthwhile sending Welcome a fresh SAR request to see what they have on me now?

I've sent the Lowells letters so just a waiting game on that information.

 

I'm trying to upload the documents I have from Welcome but having some difficulty with the Paint software trying to block out the personal information, i'll keep at it though and hopefully get it done today.

 

 

Thanks again :)

Link to post
Share on other sites

yes send a new sar cant hurt and its free

please don't hit Quote...just type we know what we said earlier..

 

DCA's view debtors as suckers, marks and mugs

 

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

 

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

 

 

Link to post
Share on other sites

Hopefully all the information will be attached.

 

Going through it there doesn't appear to be any word of charges or PPI, in fact the only charge I can see is one for a few hundred at the start.

They have frozen the interest, I'm not sure when though as I have paid back approx. 9K and there is still about 11K left on a 13K loan.

 

A little background on the situation,

a very young and naïve partner and I who were already in some debt got a Northern Rock 110% mortgage and we managed to purchase a very small 1 bedroom flat.

 

It need a lot of work done though, hence the loan from Welcome but to be honest we were both in new trainee positions jobwise, earning a pittance (as you will see from the SAR) so a lot of the loan was used for surviving month to month and trying to do what we could to the property.

 

I'm not entirely sure how Welcome allowed us to get the loan, they've over estimated the house cost and completely disregarded the 110% mortgage and other debt we had. We really couldn't afford it. I guess this is how they work though!

 

I didn't deal with our finances at that point and we got into more and more financial difficulty with my partner burying his head in the sand, we couldn't stay afloat and then Welcome started harassing us at work and at home, door visits etc.

We ended up separating mainly due to all of this

 

I managed to get a DMP for all the other debts (all of this has been paid off now for years and our credit files are both clean) and eventually just started paying the DCA £50 a month.

 

My partner and I got back together and other than this loan have no debt now but we want to sell the flat hence why i'm now realising this is going to cause issues. I had initially assumed we could transfer the charge onto a new property but then started reading that Welcome don't allow this?

 

My thoughts then were to maybe get a reduced settlement if possible before we put the property for sale.

I imagine if they realised we were selling they'd hold out for the entire lot?

Or is it even possible to get secured loan changed to a personal loan (on the basis there was nothing for it to be secured on?)

 

Thanks

 

See if this is any better Dx.

 

Thanks,

Welcome.pdf

Link to post
Share on other sites

any fixed sum fees so

 

unpaid dd fee

letter fee

phonecall fee

rejected card fee

default sum int

 

had to hide your upload

you've left lots of pers info showing like ac numbers

and barcodes QR codes and address codes showing

you need to remove all those too.

 

I've asked someone to pop in

please don't hit Quote...just type we know what we said earlier..

 

DCA's view debtors as suckers, marks and mugs

 

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

 

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

 

 

Link to post
Share on other sites

Thanks dx, are those charges reclaimable then?

 

With regard to the capitalisation, no I don't recall any mention of the capitalisation but it was some time ago.

Whats the consequences of that then?

I haven't came it across it when I've been reading other threads.

 

Sorry, I thought i'd got them all

- i'll go and have another look, I was started to go a bit crossed eyed doing it!

Link to post
Share on other sites

yes they are reclaimable..or lets put it this way

should not be included in the balance outstanding

[and the int they caused]

 

if you didn't agree to capitalisation, if that's what ist IS [sadly welcome use that word for interest so might not actually be capitalisation of the arrears,,which bumps the outstanding figure up by extra int every month].]

please don't hit Quote...just type we know what we said earlier..

 

DCA's view debtors as suckers, marks and mugs

 

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

 

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

 

 

Link to post
Share on other sites

I ordered a copy of the deeds last week and welcome have registered a charge on the property.

 

OK, so in the first instance I just need to wait on the sar from lowells and do another one for welcome? Then take it from there.

 

Thanks folks, the helps really appreciated.

Link to post
Share on other sites

gather everything you can first by whatever method.

 

the more info the better a picture

that comms log is quite revealing too.

please don't hit Quote...just type we know what we said earlier..

 

DCA's view debtors as suckers, marks and mugs

 

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

 

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

 

 

Link to post
Share on other sites
  • 1 month later...

Hey there,

 

I've had a response from welcome claiming they can't identify me from the account number I gave (it's correct) and my address (I haven't moved since I took the loan). They have a charge on my property so this seems strange to me.

 

The letter says I should call to discuss but I'm under no illusions and know I shouldn't communicate via phone but can anyone tell me what my written response should be?

 

No response from lowells yet.

 

Thanks

Link to post
Share on other sites

send them a copy of the charge

 

state if this is not you then please remove it ..I give you 14 days..prats!!:mad2:

please don't hit Quote...just type we know what we said earlier..

 

DCA's view debtors as suckers, marks and mugs

 

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

 

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

 

 

Link to post
Share on other sites

Thanks dx, I'll get a letter off ASAP.

 

What would be my next step if they don't provide a sar or remove the charge within the 14 days? I.e what action am I threatening them with for not providing what I'm asking for?

Link to post
Share on other sites

I doubt it will be that straightforward.....the charge will have been placed at the time of the loan...as this is a secured loan ..thats the T&CS of acceptance of the loan to secure it against your property.

 

There obviously was a secured loan...you have made payments......just because Welcome cant track it...most probably down to it being assigned.

 

Andy

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group The National Consumer Service

 

If you want advice on your thread please PM me a link to your thread

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 Caggers

    No registered users viewing this page.


  • Have we helped you ...?


×
×
  • Create New...