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is there a max time banks have to reply...

 

i have had a few say its taking us a little longer and a couple who sent me an offer 10 days ago... still waiting...


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8 weeks


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

Single Premium PPI Q&A Read Here

Reclaim mis-sold PPI Read Here

Reclaim Bank Account, Loan & Credit Card Charges Read Here

The CAG Interest Tutorial Read Here

spreadsheets 

 

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dx100uk thanks.... do you lodge a complaint with fos if they dont reply within 8 weeks.... and does the clock start again for a further 8 weeks if they write to you after 4 weeks saying its taking slightly longer????


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you are entitled to refer to the FOS after 8 weeks regardless

no clocks get reset, but

 

I tend to take each claim on an individual basis

if it looks like things are still moving, then I let it run.

 

on claims whereby you hear nothing other than the initial reply [acking your complaint]

I tend to write, stating you have heard nothing

and that if you don't hear in 7days time from them, you will automictically start an FOS complaint without further notification.


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

Single Premium PPI Q&A Read Here

Reclaim mis-sold PPI Read Here

Reclaim Bank Account, Loan & Credit Card Charges Read Here

The CAG Interest Tutorial Read Here

spreadsheets 

 

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