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    • Regarding a driver, that HAS paid for parking but input an incorrect Vehicle Registration Number.   This is an easy mistake to make, especially if a driver has access to more than one vehicle. First of all, upon receiving an NTK/PCN it is important to check that the Notice fully complies with PoFA 2012 Schedule 4 before deciding how to respond of course. The general advice is NOT to appeal to the Private Parking Company as, for example, you may identify yourself as driver and in certain circumstances that could harm your defence at a later stage. However, after following a recent thread on this subject, I have come to the conclusion that, in the case of inputting an incorrect Vehicle Registration Number, which is covered by “de minimis” it may actually HARM your defence at a later stage if you have not appealed to the PPC at the first appeal stage and explained that you DID pay for parking and CAN provide proof of parking, it was just that an incorrect VRN was input in error. Now, we all know that the BPA Code of Practice are guidelines from one bunch of charlatans for another bunch of charlatans to follow, but my thoughts are that there could be problems in court if a judge decides that a motorist has not followed these guidelines and has not made an appeal at the first appeal stage, therefore attempting to resolve the situation before it reaches court. From BPA Code of Practice: Section 17:  Keying Errors B) Major Keying Errors Examples of a major keying error could include: • Motorist entered their spouse’s car registration • Motorist entered something completely unrelated to their registration • Motorist made multiple keying errors (beyond one character being entered incorrectly) • Motorist has only entered a small part of their VRM, for example the first three digits In these instances we would expect that such errors are dealt with appropriately at the first appeal stage, especially if it can be proven that the motorist has paid for the parking event or that the motorist attempted to enter their VRM or were a legitimate user of the car park (eg a hospital patient or a patron of a restaurant). It is appreciated that in issuing a PCN in these instances, the operator will have incurred charges including but not limited to the DVLA fee and other processing costs therefore we believe that it is reasonable to seek to recover some of these costs by making a modest charge to the motorist of no more than £20 for a 14-day period from when the keying error was identified before reverting to the charge amount at the point of appeal. Now, we know that the "modest charge" is unenforceable in law, however, it would be up to the individual if they wanted to pay and make the problem go away or in fact if they wanted to contest the issue in court. If the motorist DOES appeal to the PPC explaining the error and the PPC rejects the appeal and the appeal fails, the motorist can use that in his favour at court.   Defence: "I entered the wrong VRN by mistake Judge, I explained this and I also submitted proof of payment for the relevant parking period in my appeal but the PPC wouldn't accept that"   If the motorist DOES NOT appeal to the PPC in the first instance the judge may well use that as a reason to dismiss the case in the claimant's favour because they may decide that they had the opportunity to resolve the matter at a much earlier stage in the proceedings. It is my humble opinion that a motorist, having paid and having proof of payment but entering the wrong VRN, should make an appeal at the first appeal stage in order to prevent problems at a later stage. In this instance, I think there is nothing to be gained by concealing the identity of the driver, especially if at a later stage, perhaps in court, it is said: “I (the driver) entered the wrong VRN.” Whether you agree or not, it is up to the individual to decide …. but worth thinking about. Any feedback, especially if you can prove to the contrary, gratefully received.
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    • deed?  you mean consent order you and her signed? concluding the case as long as you nor she break it's conditions signed upto? dx  
    • Well tbh that’s good news and something she can find out for herself.  She has no intention of peace.  I’m going to ask the thread stays open a little longer.   It seems she had not learned that I am just not the one!!!!  plus I have received new medical info from my vet today.   To remain within agreement, I need to generally ask for advice re:  If new medical information for the pup became apparent now - post agreement signing, that added proof a second genetic disease (tested for in those initial tests in the first case but relayed incorrectly to me then ), does it give me grounds for asking a court to unseal the deed so I can pursue this new info….. if she persists in being a pain ? If generally speaking, a first case was a cardiac issue that can be argued as both genetic and congenital until a genetic test is done and then a second absolute genetic only disease was then discovered, is that deemed a new case or grounds for unsealing? Make sense ?   This disease is only ever genetic!!!!   Rather more damning and indisputable proof of genetic disease breeding with no screening yk prevent.   The vet report showing this was uploaded in the original N1 pack.   Somehow rekeyed as normal when I was called with the results.   A vet visit today shows they were not normal and every symptom he has had reported in all reports uploaded from day one are related to the disease. 
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OPS/Gladstones ANPR PCN Claimform - Broadwater Street West in Worthing, West Sussex


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has post 17 att got your name showing?

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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They hope you can resolve this without them reviewing your liability?

 

Well, if you dont have one how can they review it and if you had one would their review suddenly decide that their clients clients are in fact a bunch of fools and now you dont have have a liability.

 

No wonder the author doesnt put their actual name to this, I wouldnt either.

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  • 2 weeks later...

It's up to you, but if you send email you give them a free way to hassle you. In my opinion, it's better to send a letter and make them spend their money to reply and/or hassle you further :thumb:

Please note that my posts are my opinion only and should not be taken as any kind of legal advice.
In fact, they're probably just waffling and can be quite safely and completely ignored as you wish.

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  • 1 year later...

Good morning CAG

 

More than a year after last hearing from them, ONE PARKING SOLUTIONS are trying it on again.

A few weeks ago I received a letter demanding payment of over £100 for the parking charge that with your excellent help and advice they appeared to have retreated back into their miserable hole of a life. 

 

They are now using a different form of solicitors, Gladstones, and I have just woken up to a letter from the County Court Business Centre demanding £255 including court fees and legal representative costs.

 

Can you help me again please?

Almost to the day I opened the solicitors' letter my life has been turned upside down by my mother being diagnosed with cancer.

The last 3 weeks have been very difficult and I haven't been able to bring myself to fight these disgusting people again.

 

The original thread has been locked as it is so old.

I have (hopefully) included a link to it below. 

Can you re-open it please?

 

Original One Parking Solutions thread

 

Many thanks

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Thank you HoneyBee13.

 

I really appreciate your help.

I realise it's important to leave emotions out of this but it really is very upsetting.

Looking at those questions now.

 

For anyone reading the original posts: 

the parking spaces that were blocked with wooden pallets and notices saying it was illegal to park there as it contravened Fire Regulations (for fire/emergency access).

There has clearly been a lot of work down to make the parking spaces comply - it's that obvious!

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Hi.

 

It must be difficult with emotions running high over your mother, I understand that. Please try not to take this personally, it's one of the companies that wants to make money from people not knowing the rules that apply.

 

That's what we're here for and people should be along to advise later.

 

HB

Illegitimi non carborundum

 

 

 

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In order for us to help you we require the following information:- 

 

Name of the Claimant ONE PARKING SOLUTION LTD

 

Claimants Solicitors Gladstones

 

Date of Issue  -  6th DECEMBER 2019

 

=> Time line (without taking Christmas into account)

 

     Acknowledge by  24th December 2019

 

     Submit Defence by 7th January 2020

 

What is the claim for – the reason they have issued the claim?

 

1.The driver of the vehicle with registration xxxxxxxx (the 'Vehicle') parked in breach of the terms of parking stipulated on the signage (the 'Contract') at Broadwater Street West P&D Worthing BN14 9DE, on 04/05/2018 thus incurring the parking charge (the 'PCN').

 

2.The PCN was not paid within 28 days of issue. The Claimant claims the unpaid PCN from the Defendant as the driver/keeper of the Vehicle.

 

3.Despite demands being made, the Defendant has failed to settle their outstanding liability.

 

4,THE CLAIMANT CLAIMS £100 for the PCN, £60 contractual costs pursuant to the contract and PCN terms and conditions, together with statutory interest of £19.00 pursuant to s69 of the County Courts Act 1984 at 8.00% per annum, continuing at £0.04 per day.

 

 

What is the value of the claim?

 

Amount Claimed                         179.27

Court Fee                                       25.00

Legal Representative's Costs     50.00

_______________________________________

Total Amount                             £254.27

_______________________________________

 

Has the claim been issued by the Private parking Company or was the PCN assigned and it is the Debt purchaser who has issued the claim ? OPS

 

I don't know as I can't find the letter from Gladstones. Do they purchase debt?

 

Looking for that letter now. Will update this post/thread when I do.

 

 

Thank you!!!

 

 

 

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You MUST acknowledge the claim within 14 days or you lose by default. If that means sending the form back with just the box ticked saying you are defending in full and say in the space that it is denied that a contract was ever offered by the claimant so there can be no breach of contract  and so no cause for action against the defendant.

 

Also Gladstones must have written to you recently with a letter before action or claim so did you get that?

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2 minutes ago, KaBoom!!! said:

Thank you HoneyBee. So to them it's just business. Exploiting people's fear of the courts. Nice people hey?

 

If I tell you most of them are ex-clampers, does that explain their outlook?

 

As ericsbrother [EB] says, don't lose sight of your defence deadline even if they aren't doing things on time.

 

HB

Illegitimi non carborundum

 

 

 

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Thanks HB and EB. Wasn't thinking about the reg as identifying myself - doh! 

 

Still looking for the letter from Gladstones - I have time at the moment to deal with this - do I need info from that letter to acknowledge the claim? Reading the rest of the post HB linked to over a nice cuppa now 😉 

Edited by KaBoom!!!
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If claimform is from Northampton, can be  done online on MCOL.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

Have we helped you ...?         Please Donate button to the Consumer Action Group

If you want advice on your thread please PM me a link to your thread

The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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15 hours ago, KaBoom!!! said:

Thanks HB and EB. Wasn't thinking about the reg as identifying myself - doh! 

 

Still looking for the letter from Gladstones - I have time at the moment to deal with this - do I need info from that letter to acknowledge the claim? Reading the rest of the post HB linked to over a nice cuppa now 😉 

 

No, if they didnt send one or the lba doesnt contain certain info then you can use this to rubbish them later on and that may help them to decide to drop the matter as Gladdys have a special deal with teh aprking co's that is a bit like no win no fee so they need to keep costs down and claims artificially high to make any money for themselves.

 

Anything that can reduce the payout to their client comes out of their pockets as well

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Ok I have found the letter from Gladstones: it was a Letter Before Claim and they are acting on behalf of their Client, One Parking Solution Ltd. (Can a site admin update my post above for completeness please?)

 

What info should Gladstones have provided?

 

The Claim Form references the County Court Business Centre in Northampton and says I can respond using www.moneyclaim.gov.uk .

 

 

Edited by KaBoom!!!
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  • dx100uk changed the title to OPS/Gladstones ANPR PCN Claimform - Broadwater Street West in Worthing, West Sussex

pop up on the MCOL website detailed on the claimform.
.
 register as an individual
 note the long gateway number given
 then log in
.
 select respond to a claim and select the start AOS box.
.
 then using the details required from the claimform
.
 defend all
 leave jurisdiction unticked.
 click thru to the end
 confirm and exit MCOL.

 get a CPR 31:14 request running to the solicitors [if one is not listed send to the claimant]

no need to sign anything
.
you DO NOT await the return of paperwork.
you MUST file a defence regardless by day 33 from the date on the claimform [1 in the count]

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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15 hours ago, KaBoom!!! said:

Hi Rage. I'm sorry you're going through the same nonsense with One Parking Solution. The good thing is that you've found Consumer Action Group - they really know their stuff and the games these people play. Even better, the guidance they give you isn't complicated or time consuming for cases like ours. It's been successful - so far 😉 - and even better helps control the rage :-) Have fun kicking their butt!!

 

Best of Luck Kaboom!!

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  • 4 weeks later...

start off with 

1 The Notice to keepr was not compliant with the POFA so no liability whatsoever  has been created so there is no cause for action against the defendant in any capacity

2 there was no parking event so no contract entered into and thus no breach of contract

3 the land the vehicle was photographed on is maintained as a public highway and the claimant has no locus standi.

 

Now for the last point you need to read Dawood v Camden decision and understand its implications. No need to go into detail at this point, you can expand when it comes to writing a witness statement. these points can be considered as stand alone or together to make a more complete argument but for the moment let them worry about that.

send copy to court and to their lawyers if using paper, just online if using MCOL

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Hi Ericsbrother. Thank you for your help again.

 

Are points 1 to 3 specific to my case or generic? I've come back to this after a typically stressful Christmas break and finding it difficult to get up to speed. Can I use the CPR 31:14 "template" in the CPR 31.14 "Request to use on receipt of a PPC ( Private Land Parking Court Claim)" thread?

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