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    • Agree it is not a modification that needs to be disclosed to Insurers as changing the seats has not changed the risk.  
    • Frpm David Frost and Robert Jenrick: 'Conservatives must show we respect the votes in 2016 and 2019 and not give the Opposition the chance to undo the benefits of leaving the EU'   Sweep away the Brexit gloom – or Labour will unravel a huge gain ARCHIVE.PH archived 22 Apr 2024 05:47:50 UTC  
    • Please please help we were miss sold full fibre by EE July 22  Install couldn’t go ahead no equipment sent and no. Survey it was hell  foind out no full fibre in road so we had to go back to cooper no choice we involved. Ceo and they put in a man from customer resolution s  he was vile he told me I had to go to engineers  something very odd about the ex resolution s in bt basically they took my drive up said they Would put ducting in ready for full fibre we have got £ 40 for a hours upon hours phones stress and more told to go to ombudsman  then bill was £35 we called twice told it was that price as they had treated us appalling two weeks later all sky package gets pulled we call again our bill goes to 165 the next two weeks was hell trying to get yo bottom why it’s off our package it was all on in the end I spent a day on the phone  341 mins was the call anyway I got to the bottom it was this resolution man coveting up the other issue another deadlock  to cover it all up  they hide data  ee did so couldn’t get the miss sell in writing I have now only from sept  Basically now we tried getting full fibre and they have found my drive had to be taken up again which has sunk .  The engineer has placed the wrong ducting again under my drive and need s to be taken to again apparently and the pipe sticks up middle of the drive near gate not behind look so odd it’s a big as a drain pipe open to water and it’s below touching the electrical cables to hot tub . I was sent a letter from the ex resolution to say I had stopped the work  I haven’t  it’s so sadistic she covering up for her mate in that team as the orginal install he didn’t check it had been done correctly  I took to Twitter and posted on open reach they ignored me then after 3 calls of two weeks they sent a engineer bt ignored me ceo emails blocked tag on Twitter unanswered then we get someone from twitter send a engineer he written report to say it’s dangerous since we have  had a  letter to say our problem can not be resolved  then a email to say sorry we are leaving and we can’t get into our account Bt will not talk to us ofcom tells us nothing they can do Citzens advice said go to the police  we can’t go back to virgin due so mass issue with them only option is sky  but point is they make out we have canceled we haven’t we have this mess on our drive dangeous work we are in hell  it’s like she covering up for this collegue it’s all very odd I am disabled and they like played mentaly with me open reach say bt resolved the issue no they have not  I recon they have terminated us making our we have  to hide it from mgt  Help it’s hell I don’t sleep we have 29 may we have tried  calling they just ignore me  at first they are so lovely as they say I am then they go to nnamager and say we can’t say anything to you end call  Scared police are rubbish I need help even typing is so painfull  Thankyou  anyone hello be so grateful     
    • There's a thread somewhere about someone sending the baillifs against Wizzair that is quite hilarious. I would love to see someone do the same to Ryanair. Question is, should you be the one to take that role. You are entitled to the £220, if your flight was from the UK. If it was TO the UK I suppose it is more of a grey area... though the airlines I know have been using £220 as standard. Not that surprising for Ryanair, the worst cheapskates in the universe, to go for the lower amount, and if you forward this to the CEO he will probably have a jolly good laugh and give his accountants a verbal bonus. After all he's the one who said and I paraphrase "F*** our customers, they'll fly with us again anyway". While we would all love to see Ryanair get wooped in court again, I have to join my fellow posters in thinking it's not worth the hassle for (hypothetically) £7 and not sure it will expedite the payment either. It's already an achievement that you got them to accept to pay.
    • The US competition watchdog has taken legal action to stop Tapestry's $8.5bn takeover of rival Capri.View the full article
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

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      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Companies House today 12/06/18 confirmed that Claire Louise Sandbrook, High Court Enforcement Officer and owner of Shergroup Ltd is officially a resident in the USA, as per her completed form for Persons with Significant Control dated last year on 02/06/2017 (but filed today).

 

12 Jun 2018 - Change of details for Mrs Claire Louise Sandbrook as a person with significant control on 2 June 2017 - New Country /State usually resident: United States

 

https://beta.companieshouse.gov.uk/company/04771589/filing-history

 

Given that aside from Shergroup, Sandbrook sells her authority as an HCEO to the likes of DCBL and many other HCEO "franchises" does she really have control of the writs issued in her name?

 

With the recent DCBL case it would appear not - DCBL Ordered to pay £20k

 

Maybe it's finally time for a review into the HCEO system... :?:

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  • 7 months later...

Has anyone seen the judgement in Rooftops South West Limited, James Slocombe, Paul Howell and Marcus Davis v. Ash Interiors (UK) Limited, Direct Collection Bailiffs Limited and Claire Sandbrook [2018] EWHC 2798 (QB) ?

 

Could it please be made available here?

 

Apparently the judge commented about Claire Sanbrook (the third defendant in this case) purporting to exercise control over Direct Control Bailiffs Ltd (or their agents) from Florida.

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Has anyone seen the judgement in Rooftops South West Limited, James Slocombe, Paul Howell and Marcus Davis v. Ash Interiors (UK) Limited, Direct Collection Bailiffs Limited and Claire Sandbrook [2018] EWHC 2798 (QB) ?

 

Could it please be made available here?

 

I was provided with a copy of the Judgment in December. There is no doubt about it...it is a damning judgment. It was provided to me in confidence but I am aware that it has been referred to elsewhere in the last 24 hours so I will be asking whether it can be made public.

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Would be good if it could BA, Sandbrook needs removing from the HCEO register, she cannot exercise Due Diligence from the USA.

We could do with some help from you.

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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Would be good if it could BA, Sandbrook needs removing from the HCEO register, she cannot exercise Due Diligence from the USA.

 

It is no secret that I have been a critic of CS precisely because of the reason that you have stated. However, it is lot more complicated than her being a resident of USA. As difficult as it is to believe, membership of the High Court Enforcement Officer Association is open to overseas as well as UK residents. I know of two HCEO's who live in Europe.

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So in theory Dog the Bounty Hunter could apply and be on the Register with them?

 

Should be UK Resident only.

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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  • 1 month later...

The full judgement is online as a pdf document. The Judge ordered for DCBL to pay for transcripts of the full Judgement to be provided.

 

The Judgement was also going to be referred to a senior Judge to consider the matters further. Was not happy that HCEO's were being managed from Florida.

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Link goes to a 404.

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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removed

 

just pm'd you, don't know why its 404 the full link works for me but when I put it on the forum the 404 comes up

 

I think this is either Wordpress or CAG stopping the information being linked to around the internet.

 

while this particular information might be totally OK, if it were a rac*sts blog or something defamatory, then publication beyond the first site would make it potentially very expensive and impossible to contain.

 

I just googled the case mentioned in E Munchs post and it came up in search. So just use google.

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removed

 

just pm'd you, don't know why its 404 the full link works for me but when I put it on the forum the 404 comes up

 

Many thanks for that, I've managed to download the PDF.

 

Link goes to a 404.

 

If you google "[2018] EWHC 2798 (QB)" (including the quotation marks"") then the pdf should come up.

 

I think why I wasn't finding it was that I was searching on the names rather than the citation.

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I think that this belief(under), which is still perpetuated among many HCEO, has much to do with their attitude to enforcement and debtors.

 

44. It remains to deal with what I have called DCBL's overarching defence. This found its clearest expression in paragraph 29 of the witness statement of Ms Miah dated 10 October 2017. In that paragraph she said as follows:

"DCBL are commanded by the High Court to enforce the High Court writ. As such, all conduct by DCBL was carried out lawfully."

 

It is of course wrong, as said many times on here. The HCEOs powers are those contained within Schedule 12 of the TCE, the same as any Bailiff who seeks to take control of goods. No more no less.

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Agree DB, but the attitude of DCBL seems to be play to the cameras, they owe the money, we use the "Ways & Means Act" to get it, it makes good TV. Wonder what's next, Sandbrook brings Dog The Bounty Hunter over and lets him loose on camera with DCBL, partnering Bohill?

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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Agree DB, but the attitude of DCBL seems to be play to the cameras, they owe the money, we use the "Ways & Means Act" to get it, it makes good TV. Wonder what's next, Sandbrook brings Dog The Bounty Hunter over and lets him loose on camera with DCBL, partnering Bohill?

 

It amazes me that DCBL felt so confident that they could act beyond their powers, they showed it on TV.

 

Even when the issue arrived in court they couldn't be bothered to prepare a proper defence, supreme arrogance.

DO NOT PAY UPFRONT FEES TO COLD CALLERS PROMISING TO WRITE OFF YOUR DEBTS

DO NOT PAY UPFRONT FEES FOR COSTLY TELEPHONE CONSULTATIONS WITH SO CALLED "EXPERTS" THEY INVARIABLY ARE NOTHING OF THE SORT

BEWARE OF QUICK FIX DEBT SOLUTIONS, IF IT LOOKS LIKE IT IS TO GOOD TO BE TRUE IT INVARIABLY IS

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They deserve all that should be coming to them DB, Sandbrook should be struck off PDQ.

We could do with some help from you.

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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  • 2 weeks later...
On 12/06/2018 at 10:51, HCEOs said:

Companies House today 12/06/18 confirmed that Claire Louise Sandbrook, High Court Enforcement Officer and owner of Shergroup Ltd is officially a resident in the USA, as per her completed form for Persons with Significant Control dated last year on 02/06/2017 (but filed today).

 

12 Jun 2018 - Change of details for Mrs Claire Louise Sandbrook as a person with significant control on 2 June 2017 - New Country /State usually resident: United States

 

https://beta.companieshouse.gov.uk/company/04771589/filing-history

 

Given that aside from Shergroup, Sandbrook sells her authority as an HCEO to the likes of DCBL and many other HCEO "franchises" does she really have control of the writs issued in her name?

Her Phone number there is +1 321 246 7847   she is a lier and do not deal with her, she owe me over £6000.00 

With the recent DCBL case it would appear not - DCBL Ordered to pay £20k

 

Maybe it's finally time for a review into the HCEO system... :?:

 

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Time to abolish it,a Review will be a whitewash, just like squaddies of yore blancoing the coal for the Genral's inspection.

Edited by brassnecked
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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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  • 2 weeks later...

Hopefully they will act and remove her from the Register.

We could do with some help from you.

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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54 minutes ago, brassnecked said:

Hopefully they will act and remove her from the Register.

 

Unfortunately, that appears to be more difficult than it should be.

 

I would suggest that the Regulations relating to the authorisation of a High Court enforcement officer need urgent review, if that isn't happening already. Like many regulations in other sectors, they are just not fit for purpose for the way the industry has evolved in recent years. 

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