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Smart Parking ANPR PCN - Havens Bank retail park

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My disabled wife parked in a disabled bay displaying her blue badge

She received a PCN from Smart Parking

 

Place - Havens Bank retail park

 

Parked on 05/05/18 received the PCN (dated 04/06/18) today June 6th 2018

Photo entering site underneath typed time 11:25:19

Photo exiting site 13:52:06

 

PCN states smart pay manage but does not state anywhere who the owner is but they have the right to seek payment

 

It states my wife breached terms and conditions - which they have not supplied

 

 

It states by either not purchasing the appropriate parking time or by remaining at the car park longer than permitted , IAWT&C set out in the signage the parking charge is now payable to smart parking lots (the creditor)

 

Now I believe this is illegal and I am not going to respond nor identify my wife

On the back it states

Data protection

This is subject to the DPA - I thought it is now supposed to be GDPR as the law changed last month

They say they have applied to DVLA for the details of the registers keeper

 

Appeal managed by POPLA

Daft Parking R.pdf

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Hi and welcome to CAG

 

 

First of all, the GDPR came into force on 25th May but this so called charge was incurred before that date and GDPR is not backdated.

 

 

Next of all, so long as your dates are correct then they are out of time as ANPR tickets must be in the keepers hands within 14 days. If it were a windscreen ticket, that would be different.

 

 

For now, I suggest ignoring as (not so ) Smart Parking have failed in their obligations under PoFA 2012

Edited by DragonFly1967
Removed reference to OP's doc (I've redacted it)

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Many thanks

I assumed they were out of time

 

It was not issued to the windscreen but by post

I will remember to redact next time

My apologies

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I forgot to add this.

 

 

https://www.consumeractiongroup.co.uk/forum/showthread.php?462118-Have-you-received-a-Parking-Ticket&p=4883055&viewfull=1#post4883055

 

 

Can you fill in the relevant details copied to this thread. After that, have a look at the other Haven's Bank threads. There are at least three that I know of


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Can I just check (so that we can make sure that we're absolutely clear on dates).

 

Is this vehicle registered to yourself or your wife (yes or no, don't need to know which) or, as you've mentioned a blue badge, is it a Motability vehicle?


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I've redacted your document for you so that others can see it :thumb:


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It’s wife’s car, Motability her disabled badge

Both insured to drive it

She was driving

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So it's a Motability vehicle, but in your wife's name?

 

What I'm trying to get at is... Is your wife the Recorded Keeper or is it Motability? As that *might* explain why the NtK was late getting to your wife.


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My wife is the recorded keeper on the log book

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On motability cars its a fixed term 3 yrs lease

Docs goto the reg kedper


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My wife is the recorded keeper on the log book

 

No problem then. Daft Parking are well out of time to create any keeper liability.

 

Ignore them, the 'threat-o-grams' from their pet DCA and/or tame solicitors. And anything else unless you receive a letter before action. :thumb:


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PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

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Reclaim Bank Account, Loan & Credit Card Charges Read Here

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Many thanks for all the posts - great reading

I will post the sticky later (in bed at the mo trying to sleep)

I drove to the car park 45 miles from home yesterday.

 

Some points I noted. The signage from the public highway is only on one facing - ie you can only see it if you enter from one direction not both.

The actual T&C’s are printed on signs that the top of the sign is at 8 foot. I’m not joking - I can walk under the signs stating the terms etc. Both signs I had to take a photo just to zoom in and read them.

C46A78C2-ED46-476D-A320-2767E636E5BB.jpg

7AB75F03-76E3-42A8-850C-CD353BFBA51C.jpg

3E6EB913-4038-4C86-ABC7-AB7BE3984689.jpg

C458EDDB-F69B-43CB-8F77-0C04A66128FC.jpg

Edited by Horus40k
Add photos

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I spent 2 hours learning a lot about these companies. This was a great thread thank you

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Hi.

 

 

Would it be possible for you to put your documents into a single pdf file please? It will make them easier for us to read.

 

 

The upload guide will help you.

 

 

HB


Illegitimi non carborundum

 

 

 

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let them write their silly letters, they will probably pay a dca to write to your wife as well and the amount owed will rise to £160 for no explanable or lawful reason but that is what they do to catch the unaware. IF they get as far as threatening court via a lba then you havea perfectly good response and even a reason for a counterclaim.

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