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    • So I ONLY contact X4L and not Harlands, right?   Just checking is this their correct address? XERCISE4LESS Head Office 1 Kirkstall Industrial Estate Kirkstall Road Burley Leeds LS4 2AZ   Here's the letter I intend to send, should I pull the trigger or change anything? (I'll obviously add customer reference numbers and such too so they know who I am)   Dear sir or madam,   I refer to my Xercise4Less membership in Hull which I chose to cancel.   I now realise I should have paid 1 final month's gym fee after giving notice to cancel and offer to pay this gym fee now. I will not pay the unlawful admin fee which you say is also due.   Please confirm in writing that you will accept the £14.99 gym fee to settle this matter and supply your payment details and a payments reference number.   If you demand any higher amount, or fail to accept my offer within 14 days, the offer will be withdrawn and all further communication from yourself or Harlands will be ignored.   Yours faithfully,
    • no ofcourse not it's all hot air hoping to mug you.
    • Bang as in error popped up.   The gearbox service ...nope , so service advisor things its done but not noted on the invoice they have. It is on a job card that's locked in another advisors draw thats locked and he is away for a week.     more bad news. They have checked the unit and its £3500 to replace. Sales will not authorised it and servicing/ aftersales will not on the basis sales knew about it before selling it.  
    • didn't remember what wasn't done correctly until i had read BA's earlier notes i found but i knew it couldn't have been correct.   well done
    • Well if you have DSAR to CIFAs and Hitachi and cant get anywhere then you can either go to the FSO and raise a complaint or CIFAS Consumer Affairs Team as outlined in the link I have provided.
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    • I came across this discussion recently and just wanted to give my experience of A Shade Greener that may help others regarding their boiler finance agreement.
      We had a 10yr  finance contract for a boiler fitted July 2015.
      After a summer of discontent with ASG I discovered that if you have paid HALF the agreement or more you can legally return the boiler to them at no cost to yourself. I've just returned mine the feeling is liberating.
      It all started mid summer during lockdown when they refused to service our boiler because we didn't have a loft ladder or flooring installed despite the fact AS installed the boiler. and had previosuly serviced it without issue for 4yrs. After consulting with an independent installer I was informed that if this was the case then ASG had breached building regulations,  this was duly reported to Gas Safe to investigate and even then ASG refused to accept blame and repeatedly said it was my problem. Anyway Gas Safe found them in breach of building regs and a compromise was reached.
      A month later and ASG attended to service our boiler but in the process left the boiler unusuable as it kept losing pressure not to mention they had damaged the filling loop in the process which they said was my responsibilty not theres and would charge me to repair, so generous of them! Soon after reporting the fault I got a letter stating it was time we arranged a powerflush on our heating system which they make you do after 5 years even though there's nothing in the contract that states this. Coincidence?
      After a few heated exchanges with ASG (pardon the pun) I decided to pull the plug and cancel our agreement.
      The boiler was removed and replaced by a reputable installer,  and the old boiler was returned to ASG thus ending our contract with them. What's mad is I saved in excess of £1000 in the long run and got a new boiler with a brand new 12yr warranty. 
      You only have to look at TrustPilot to get an idea of what this company is like.
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    • Dazza a few months ago I discovered a good friend of mine who had ten debts with cards and catalogues which he was slavishly paying off at detriment to his own family quality of life, and I mean hardship, not just absence of second holidays or flat screen TV's.
      I wrote to all his creditors asking for supporting documents and not one could provide any material that would allow them to enforce the debt.
      As a result he stopped paying and they have been unable to do anything, one even admitted it was unenforceable.
      If circumstances have got to the point where you are finding it unmanageable you must ask yourself why you feel the need to pay.  I guarantee you that these companies have built bad debt into their business model and no one over there is losing any sleep over your debt to them!  They will see you as a victim and cash cow and they will be reluctant to discuss final offers, only ways to keep you paying with threats of court action or seizing your assets if you have any.
      They are not your friends and you owe them no loyalty or moral duty, that must remain only for yourself and your family.
      If it was me I would send them all a CCA request.   I would bet that not one will provide the correct response and you can quite legally stop paying them until such time as they do provide a response.   Even when they do you should check back here as they mostly send dodgy photo copies or generic rubbish that has no connection with your supposed debt.
      The money you are paying them should, as far as you are able, be put to a savings account for yourself and as a means of paying of one of these fleecers should they ever manage to get to to the point of a successful court judgement.  After six years they will not be able to start court action and that money will then become yours.
      They will of course pursue you for the funds and pass your file around various departments of their business and out to third parties.
      Your response is that you should treat it as a hobby.  I have numerous files of correspondence each faithfully organised showing the various letters from different DCA;s , solicitors etc with a mix of threats, inducements and offers.   It is like my stamp collection and I show it to anyone who is interested!
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Hi everyone,


Got a PE ticket through post back in Dec 17,

appealed to PE and received their standard fob off appeal not accepted.

Didn't appeal to popla and then received a PE Letter before County Court Claim.


After reading up on the thread about this I sent a letter


" Please therefore provide a Letter Before Claim which complies with the requirements of Annex A Para 2 of the Practice Direction on Pre-action Conduct as below:


Received an email stating they looking into the matter then a today stating that Annex A of the practice direction (pre-action conduct and protocols were no longer in force and amendments were made on 6th April 2015.


They state that their LBCCC is fully compliant along with their Reply form and information sheet attached to it.


Finally, they state that they require further information to be able to understand my position and for them to provide a response.

If I wish to dispute the charge please clarify the reason for this or make a payment.


Not sure what to do next as clock may be ticking in their favour for the LBCCC.


Cannot appeal to POPLA as the number given is invalid, probably date barred.


Any advice greatly received please?



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please don't hit Quote...just type we know what we said earlier..


DCA's view debtors as suckers, marks and mugs


NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..


If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 



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So, you have received a parking ticket


For tickets received through the post (Notice to Keeper) please answer the following questions.


1 Date of the infringement 19th December 2017

2 Date on the NTK 23rd December 2017

3 Date received 30th December 2017


4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? YES


5 Is there any photographic evidence of the event? 2 ANPR photos of Reg plate


6 Have you appealed? YES

Have you had a response? YES, appeal dismissed


7 Who is the parking company? Parking Eye


For either option, does it say which appeals body they operate under.

There are two official bodies, the BPA and the IAS. If you are unsure, please check here Not mentioned


If you have received any other correspondence, please mention it here.


Received appeal dismissal on 13th February

Received letter before county court action on 21 March 2018.

Sent letter disputing the debt on 9th April.

Received letter dated 31st May stating they require full amount or further information from me to understand my position.

Asking me to clarify the reason for disputing this.

Questionairre for parking off consumer action group 9-6-18.doc

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first thing, block their emails.

secondly, why didnt you come to here before dlooing anything, you have been a member for yonks and have now made things harder for you than they need to be by appealing without taking advice on whether this was the right course of action or not

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Hi ericsbrother,


I stupidly went on moneysavingexpert site and got duff gen about annex A.


In hindsight I should have stayed on here!!

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where please you've missed that out the questionnaire


ive hidden you doc

never post docs only PDF 's

read upload

as if you click properties of the file it shows all your pers details

please don't hit Quote...just type we know what we said earlier..


DCA's view debtors as suckers, marks and mugs


NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..


If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 



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