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02/winwin termination charge

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This 3rd party mobile provider contacted me (Unsolicited) around Feb 2017 telling me that my small business contract with o2 was coming to an end.

 

As an O2 "Partner" they had all my information and could provide me with a great deal.

I stupidly signed a 3year contract with a "Deal Incentive"

whereby they would pay a sum to me to reduce my line rental to £25 a month,

 

I got 1 payment in April then nothing until in Jan 2018

I sent them a letter of contract cancellation due to "Material Breach of Contract".

 

My bill rose from £35 to £92 for 3gb of data and no phone !!

Despite several letters and calls to o2 to cancel this contract I am still waiting.

 

Beware of this company please, I will keep you updated !!

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so why didnt you cancel the DD as soon as you smelt a rat?

They are nowt to do with O2 so start getting proactive

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You have to be very careful to avoid exit fees !

Which in my case were about 2k,

 

I waited until they hadn’t paid me then took action.

 

I believe they’re in”Material Breach of Contract “

but as they’ve now paid the back money to me they’ve effectively “remedied” the Breach.

 

I’ve given them a written “Written Cancellation Notice”.

Which has to be very accurately worded and I still think they will hit me with an exit Fee !!

 

However (sorry to drone on )

they screwed up the signing of the contract and yesterday an outfit called Gtech rang me and said exactly that “you have no contract “.

 

So rang O2 again!!

Asked for a PAC code to port my number to another provider,

just about begged me to hold off for a few days to see if they can do a direct deal with me !

 

Watch this space,

 

My cancellation letter is effective 31 Jan.

 

I’m not scared just very cautious “Lose The Fear”

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Hi All advice please,

02 Sent me a bill for £1350 saying it was for early termination of a three year contract. I have asked for a copy of any signed contract with O2/WINWIN and I will pay the bill.

 

They cannot send me a contract-where do I go from here ? As I guess Default/debt collector threats will come next !

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they cant

 

9. Subject to the above, should the alleged amount claimed include an early termination charge(s) amounting to the total balance of the remaining contract, OFCOM guidance clearly states that any Early Termination Charge, that is made up of the entire balance of the remaining contract, is unlikely to be fair, as it fails to take into account the fact that the provider no longer has to provide and pay for their service.


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merge with your existing thread from jan.

please keep to one thread per issue


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