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    • 4 th time we've merged your threads  for complete history of your story please keeps to one thread
    • @dx100uk @ anyone else interested in Fighting HSBC UK  Staff/department non compliance and incompetence/interference in between HSBC UK and customers.   I wanted to know what you guys had to say about the reply i got from HSBC UK today.    Recap. I originally turned to HSBC UK to be reunited with Money i saved in accounts that where frozen and made dormant during the year 1995.   HSBC UK Teams tell me that HSBC UK only allows them to have access to account records dated back 6 years. there for they do not have the records, can not locate the records i requested for in my SAR. there for HSBC UK teams Ignored my SAR application for records of accounts made frozen and dormant during the year 1995. HSBC then claim if the accounts where closed they will no longer hold records of these accounts and tell that to the ICO. I again explained to HSBC UK and the ICO the records of accounts where left frozen and dormant.   HSBC UK teams continue to tell me over the phone that The records i requested for in my SAR, will not be located or do not exist because HSBC only allows them to have access to records of accounts dated back 6 years.    I returned to HSBC highlighting there is no such provision in the Data Protection Act.   HSBC UK teams today totally ignored my complaint again and confirmed with me they are classing my complaint as wanting to locate accounts that where closed.   Let me know what you think about the  HSBC UK teams response to my last complaint. Is there any other letters i can send them to confirm thay are not correct about what they have done.    The HSBC UK letter starts of by:You've been unable to recover funds you held in HSBC UK Accounts that were closed in 1994 to 1995, and to obtain the account details for the accounts concerned. You've been advised that we only retain records for up to 6 years, but you've been unable to locate any provision for this within the Data Protection Act (DPA). You require a Certificate of Destruction from HSBC UK to evidence the destruction of the data concerned. You feel your Subject Access Request (SAR) has been ignored by HSBC UK.   HSBC UK Teams now go on to explain: In respect of you being advised we only retain records for up to 6 years, but having been unable to locate any  provision for this within the Data Protection Act (DPA), I can confirm that under the DPA, we are obliged to only keep records for as long as we deem necessary, in order to effectively manage our data. So, for most cases, this will be for no more than 6 years.   In regards to your request for a Certificate of Destruction from HSBC UK to evidence the destruction of the data concerned, I regret that this isn't something that we can provide, as we don't keep records of when individual customer data was destroyed. I'd also like to clarify that if the accounts concerned were closed after becoming dormant, that we would have sent you closing statements at the time.   Lastly, I'm sorry you feel we've ignored your SAR. I want to assure you that we'll always look to accommodate a request for a SAR as best as we can. However, if we're unable to locate the account details and information required, this will mean we're unable to fulfil the request, which has unfortunately been the case on this occasion.   How else do you think i can highlight to HSBC that the teams dealing with My complaint, and request to be reunited with my money is not going to departments that can deal with my demand for services.?  
    • Hi   I have to agree if you have paid off the debt owed to them via this meter and are up to date on your bills  I would look at changing supplier and as said asking new supplier to install a standard meter and look for the best deals for you.
    • I have severe anxiety and going to leave my job and have been invited to a meeting but dont wish to attend that is three hours away from where I am. Can I legally give the  permission to decide without my being there? I cannot handle going as I know I'm going to be fired anyway as on my final warning. I'm also giving in my notice this week too! This job is just too much for me now and I cannot work here any longer. It's no good for my health and sanity  I am sick to my stomach thinking about going and about to hand my notice in anyway    
    • Thankyou it’s because I’m awaiting the outcome and a friend said I will be turned down as I asked them a while back if I had ppi on the account and how much it was and they replied.  But they did only send me a short confirmation with the amount and that they trust that answers my enquiry. i just wanted to be prepared if they wouldn’t turn me down based on that. Thanks for your advice on that mate 
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Hi, I have done something wrong today

, I was try steal something from Sainsburys which was cost £9

I don’t know why...

 

they recognise.

 

Ask me to pay for that , which I have done ,

they give me a ban and leave shop,

 

they take my address date of birth, and full name .

 

I can’t pop this story - which I not think to back again..

I feel like bad..now ,

 

What’s can be happen next ?

Do I can use any different Sainsbury’s or they everywhere will have my picture from CCTV?

 

What should I do now, I say sorry ,

I don’t know what I was thinking...

 

please can someone help!!??

 

I had this done first time I fell:-x

Edited by dx100uk
Spacing ...english

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Hi.

 

I've moved your thread to the shoplifting forum and left you a link to follow from the Welcome forum. People should be along later with advice for you. :)

 

HB


Illegitimi non carborundum

 

 

 

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Nothing to worry about

Forget it ever happened

They wont be bothered in other stores no

 

Ignore all letters

Dont do it again!!!


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

Single Premium PPI Q&A Read Here

Reclaim mis-sold PPI Read Here

Reclaim Bank Account, Loan & Credit Card Charges Read Here

The CAG Interest Tutorial Read Here

spreadsheets 

 

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Do you know the will be informed all staff in the shop what I have done? Ahhh....also they will show my image from CCTV to them? I feel stupid and worries I see someone on the street...

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No

No


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

Single Premium PPI Q&A Read Here

Reclaim mis-sold PPI Read Here

Reclaim Bank Account, Loan & Credit Card Charges Read Here

The CAG Interest Tutorial Read Here

spreadsheets 

 

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Thank you for you advice, now I need to tell my husband, i hope he not keek me out....

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On more questions, this will be effect my nectar card? Should I use this or not? They have all my details

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Just stay away from sainsburys for a good while and dont do it again. I gather youre not a UK national, so chances are the security may have intimidated you. Regardless, you will likely get a few letters from a couple of companies. Just ignore them. The letters will say a lot of scary stuff, but nothing will ever happenw ith them.


Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Yes I know , was first and last time, if I received a letter and ignor they can take me to court ? Yes I’m not UK national, yes I will stay way from Sainsbury story . I was ask only in case because somethime I’m going to my friend who all the time take me ther ( is 10 miles away ) ...so I can’t tell her about this situation.....so she can ask way I can’t go there ;( ( my question before was about share CCTV image and my details) thank you

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they could. But they wont. Nobody has been taken to court by them for a few years now. They DEFINITLEY wont do for something that cost £9 and the shop got back.

 

They also dont share cctv and your image with anyone. But the security guards may recognise you if you go back there too soon.

 

Find another shop for a month or three. Plenty of other shops that are better and cheaper.


Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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I don’t wants to back to the story which I have done stupid £9 item ...oh .... I probably never go back there I have lesson for hole my rest life ;( I only worries about my friend , if I don’t go with her she will be picky ..thank you for all your advice x

 

Sorry to text you many questions but I’m going crazy ( first I should think...consequent of this ) I start be panick, can’t eat and drink....I’m afraid go outside ( on my way to work ) thinking everyone know what I have done

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They are not allowed to publicise ANYTHING!!

Data protection laws no one will kbow

Its against the law

 

Please stop being stupid

Forget it happened

Go live you life


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

Single Premium PPI Q&A Read Here

Reclaim mis-sold PPI Read Here

Reclaim Bank Account, Loan & Credit Card Charges Read Here

The CAG Interest Tutorial Read Here

spreadsheets 

 

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Oh..yes will try forget this...is done ...so need to live with this , thank you

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Remember ignore all letters from DWF or RLP

 

They are powerless fleecers


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

Single Premium PPI Q&A Read Here

Reclaim mis-sold PPI Read Here

Reclaim Bank Account, Loan & Credit Card Charges Read Here

The CAG Interest Tutorial Read Here

spreadsheets 

 

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Hi sorry it’s one more question, when I receive any letter from them should I write a letter to them , I’m not will be pay any fine - Sainsbury receive a money for stolen item and they not call police, and I never ever will be back to this shop? Thank you

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Hi and welcome,

 

 

With Sainsbury's, they tend to use RLP (Retail Loss Prevention) to chase for security costs. This is a non starter for them so just ignore them and certainly don't respond at all. If you go into another store, I woudn't recommend you use your Nectar card as they may just have associated it with the previous store and escort you out (which is all they can reasonably do)

 

 

As you are not a UK national, you may be worried about Visas. Don't worry about that either. It is good that you want to tell your husband. Any reasonable person will initially be angry but hopefully supportive and a problem shared is a problem halved.

 

 

Going out on your own will not be a problem. Nobody knows what you did so there can be no judgement from people. Also, this will never see the insides of a county court room. The letters you may get will mention legal action but this is just a scare tactic to get you to give them your money.

 

 

Obviously don't do it again and when the letters start to arrive, come back here for some re-assurance.


If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

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Thank you for text me back , I not will be back to any off this story , no use nectar card , do not try do any stupid situation ( I wasn’t able to sleep;( ) I will be talk with my husband, but still worried how I should tell him.... do I will be with any records? CRB ? Etc?

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It's much better to share unless your husband is unreasonable or violent. If he is the caring type, it's likely he has already noticed a change.

 

 

No police involvement- nothing to show on any official database. This will never show on a DBS or EDBS check so don't worry about that at all.


If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

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no record of this can be passed on. you can use your nectar card, that isnt the property of sainsburys, Nectar can be used in other places as Nectar own Nectar. What I wouldnt do is use the nectar card in sainsburys but even if you did nothing would be flagged up

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He already noticed a change , I was tell him only bad week and he not ask about anything else.. he is really good man but he will be very upset with me , I can’t do the rivers of time ...but if I think about this I’m going inside really bad ...I will be use phone line help...need to talk with someone about this ...going mental...I’m afraid :-x

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I’m glad I find this web Is really good have your help !

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I’m glad I find this web Is really good have your help !

 

 

You are very welcome. If you can't talk to anybody, try your GP. Many people who have arrived here did not know why they did it. Chatting to your GP in confidence may just throw up a good reason why you did it.

 

 

I really do encourage you to talk to your husband but if that is not possible, do you have a close friend who you could confide in. If you do tell your husband, this then allows him to view your posts and our replies on here.


If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

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I try to not think about this situation but ..have more questions coming to my head ;( do you know they can use my credit card details ( which I use to paying for the item )

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no they cant and it would be illegal


Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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