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    • I'm not sure we were on standard tariffs - I've uploaded as many proofs as I can for the ombudsman - ovo called last night uping the compensation to 100 from 50 pounds for the slip in customer service however they won't acknowledge the the problem them not acknowledging a fault has caused nor are they willing to remedy anything as they won't accept the meter or formula was wrong.   I'd appreciate more details on the economy 7 approach and I'll update the ombudsman with any information you can share. 
    • To re-iterate and highlight my urgent question on this one: The N24 from the court did not include any instructions to submit paperwork 28 days before the date, unlike the N157 received for other smaller claims. Do I have to submit a WS for this court date? Link has!...
    • No, reading the guidance online it says to wait for a letter from the court. Should I wait or submit the directions? BTW, I assume that the directions are a longer version of the particular of claim accompanied by evidence, correct?
    • Thanks for opening, it's been another rough year for my family and I've procastinated a little.. Due to the age of my defaults on this and other accounts (circa 2021), I really need to avoid a CCJ as that will be another 6 years of credit issues. Mediation failed as I played the 'not enough info to make a decision' however during the call for some reason they did offer settlement at 80%, I refused. this has been allocated to small claims track, court date is June 3 and I've received their WS. I'm starting on my WS. They do appear to have provided everything required of them (even if docs could be reconstructions). Not really sure what my argument is anymore but I do want to attend court and see this through. Should a judgement be made against me then I will clear the balance within 30 days and have the CCJ removed - this is still possible isn't it? I'm going to be reading up today and tomorrow and hope you can provide me some guidance in the meantime. Wonder what your advice would be given the documents they have provided? I am now in a position to clear the debt either by lump sum or a few large installments - Is this something i should look into at this late stage? Thanks as always in advance
    • I have now received my SAR. It includes a great deal of information! Is there a time limit on how long account information is kept and/or can be provided to debtors? I have received many account statements which were not previously sent to me. I remember that the creditor should provide explanations of any acronyms and abbreviations that maybe used in the documents. Is this still the case? Also what, if any, are the regulations in regard to adding fees to a debt? Can fees be added to a debt after the court has approved a charge on a property. Perhaps due to the numerous owners of the debt, many payments I made were not properly recorded on the account, some were entered over a year after the payment was made! Following the Legal Charge, I paid every month until my payments were refused. I am trying to compute the over payments, but the addition of fees etc. is confusing me. Any comments and/or help would be appreciated.
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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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hi sorry it’s one more question, when i receive any letter from them should i write a letter to them , i’m not will be pay any fine - sainsbury receive a money for stolen item and they not call police, and i never ever will be back to this shop? Thank you

 

fine???

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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You do need to learn the difference between a fine and an invoice.

 

 

A fine can only be given by the police (as in fixed penalty notice) or the criminal courts. Local councils now attend to parking matters and they can issue a Penalty Charge but none of this applies to your case.

 

 

What they will send is an invoice for the cost of security and the time they dealt with you. This is not true. The cost of the security is borne by the customers who pay at the till and the stores factor this into account.

 

 

I don't know if you have read this

https://www.consumeractiongroup.co.uk/forum/showthread.php?448994-RLP-FAQ-s.-What-do-they-mean-Reviewed-September-2015&p=4762870&viewfull=1#post4762870

 

 

but it does give some insight into the thinking of these civil recovery letters. RLP usually say each action costs between £300-500 but were found to be incorrect.

 

 

Now, I could send you a letter and charge you for the privilege. It is your choice whether you pay me or not. I would say you wouldn't pay me a penny as I had done nothing to earn that money. This is exactly the same as civil recovery.

 

 

Even though this will never see the inside of a court room, there are some things a STORE-not the civil recovery company- could claim for but (and it's a big but) they would get back far less than they had to pay out in the first place so it's not worth the effort to them.

 

 

Read and ask questions from the above link.

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

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I have a big lesson now, I going to see Gp , maybe is something wrong inside with me. Now I’m only worried each day getting worst , maybe they don’t do nothing with this or maybe they do …

 

.I read a lot about shoplifting...

 

Some people have written they can sent my CCTV picture to police ( is doesn’t meters do was involved or not ) oh ..what I have done this is really bad I feel like sh...now

 

I'm ashamed of what I did.

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Nothing is going to happen. Stop thinking it will. Just work on the reasons why you did it. In your home country it may be severe. In this country it isnt.

 

relax, move on with your life.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Let us be clear on this. Nobody on CAG will say shoplifting is OK and my personal view is that all cases should be handled by the police but they seem to have abdicated their responsibility in shoplifting matter under £200. In your case, if the police had attended, the chances are that you would get either an official warning or a fixed penalty and that would be the end of that. On occasion, I have seen where the police have actually attended and done nothing.

 

 

In your case, no police attended which then means that the leeches can attach themselves to you and worry you to this extent. I have seen on CAG where people have stolen for no reason they could think of but from where I was sitting, it came across that this person had issues in their background that meant they wanted a 'rush' to elevate their mood. I have also seen where a woman has had Post Natal Depression but she didn't know much about it which is why I often say to visit a GP. They are in the best position to diagnose depression in all its forms. I'm not suggesting you are depressed because I don't know you but the increasing fear you are demonstrating leads me to my thoughts.

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

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Hi thank u to message me back , yes you absolutely correct , I try to find answer for my stupid idea , find any reason but ..the best what I can do to talk with specialist, I have enough for everything, but probably last couple months from my life wasn’t great , to many hours work, many things wrong , too much for my head, depression- probably..better to check and stop....before something worst happen! Thank you for everyone for advice.

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There is lots of research around shoplifting as a form of self-harm. Self-harm (non-suicidal self injury or risk taking behaviour) is not an illness in itself, and is about coping with mental distress - because of a mental health issue, or abuse, for example. There is also research linking it with borderline personality disorder. That is not to say that there will be a mental health explanation in every case, but it does point to seeing a GP being a wise move. Even if there is no underlying mental health condition a GP can certainly help with the symptoms of anxiety such as those expressed by the OP in this case.

 

I’ve trained managers from a couple of major supermarket chains in mental health awareness. I’d say they understand that not all shoplifters have criminal intent. Interestingly, none have had a good word to say about the likes of RLP.

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As always I advise people when asked, shop elsewhere as Sainsburys have always been greedy with their pricing structure, do yourselves a favour and shop elsewhere and enjoy the savings made, years of experience on shop pricing.

:mad2::-x:jaw::sad:
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