Jump to content


  • Tweets

  • Posts

    • as it was obvious what it was lets hope its not suffered the fate of other like object and goes 'missing' as a useful item whilst in the chain of people that deal with it, sadly a very common thing.   there are 1000's of thread here like   Parcel2go Hermès Lost/Damaged Item - court claim issued ***Won*** - Postal and Delivery Services - Consumer Action Group   the fact you didn't take the extra ins is of ZERO relevance 
    • their system often have issues over w/ends till someone goes in tomorrow and resets things. don't worry.    
    • Stu007 and team-   My apologies for not getting back to you sooner-   Yes, I'm assuming the mattress is their own property, this assumption being that the supplied receipt is in their name.   Tenants supplied the pic on 5th June and vacated property 7th June.   Today I gave them a price to deal with all the garden issues, if they don't get back to me am I In my rights to let the work go ahead and deduct it from the deposit? There is a time issue here as a new tenant is due in next Monday 21st.   If by any chance  they do have contents insurance, what are the chances of them succeeding with their claim for the mattress- zero/maybe?   I understand that the deposit is being held by the TDS, sorry my knowledge only goes that far.   Should I be wary of asking the TDS for guidance here? If this all goes t*ts up, they will be dealing with it anyway.   I'll let you know what the Solicitor advices when we speak tomorrow.   Thanks again
    • @[email protected] quick one - just about to complete and email the N215.....where it says 'What documents did you serve? Please attach copies of the documents you have not already filed with the court', what does this mean, please?   It's OK, I included the additional POC. However, worth noting that I received this bounce back email:   Thank you for emailing the County Court Business Centre's (CCBC) MCOLAOS inbox. This inbox is now closed - any emails should be redirected to the below email addresses:     IMPORTANT You will need to send any ‘claim response’ which includes the acknowledgment of service, part admission or defence/counterclaim forms as well as directions questionnaires (DQs) directly to [email protected] to ensure that they are filed correctly. Your email has not been forwarded.   N244 and N245 applications should be sent to [email protected]   All Other Correspondence should be sent to [email protected]   The deadline for documents to be received is 4pm, any documents received after this time will be classed as received on the next working day.     The office will be closed on all bank holidays.   So I did and got this rather frustrating reply:     Your message to [email protected] couldn't be delivered. ccbc wasn't found at justice.gsi.gov.uk.
    • Please can I seek assistance in making a claim against Parcel2Go -   The full circumstances are as follows -   I successfully sold my old mountain bike via Ebay for over £200.00 and used the portal Parcel2Go and selected Hermes. The bike was packaged in a full size box from Halfords secured with tape and the Hermes label printed off and secured to the box.   At the time of paying for the cost for the courier I elected to select no additional cover for loss or damage (reason for this was how can you lose a large box, how wrong was I).  The full cost of the bike was however declared when booking the courier.   The bike was collected from my home address by the courier on 14th May and after a short time I decided to check were the bike was and via the Hermes tracking facility it stated - We’ve got your parcel and we are processing it   I raised a query with Hermes who said they would look into the matter and eventually received notification that the parcel was missing.   I queried how can it can go missing and asked them to provide me with the address for the local depot along with asking what enquiries have  been conducted, no response  received to these questions. Eventually they responded to say that I must go through Parcel2Go after I sent them further messages.   Therefore I contacted Parcel2Go submitting a claim for loss / compensation, they asked for specifics including a detailed description of the item and the size of the box it was posted in. After the elected date nothing was heard from them so I sent a prompting email and eventually I received notification from them saying that the parcel was missing and due to the fact that I had not elected for additional  cover for loss there would be no compensation and the matter was closed.    There has been no explanation from either party as to how the package has gone missing or what investigation has been carried out and neither party has supplied me with the local depot address. I have informed Hermes that suspect foul play possible theft, no response.   I have written a letter of intent and I would like your opinion on  the content before it is posted to Parce2Go.   I am willing to pursue the matter.   My arguement is this. I accept that I have not elected to pay for additional cover and I would even accept that if the bike were delivered and went missing at the recipients end that I would not have a leg to stand on for a claim. But for a parcel, a large parcel that is not easily mislaid to go missing whilst in Hermes possession is a clear case of negligence on Hermes behalf.   I have digested part of the consumer rights act and also read through some of the terms and conditions of Parcel2Go and the main argument I have is that a parcel, of some size has been lost therefore the following has not been adhered to -    Extract from the consumer rights act:   “Every contract to supply a service is to be treated as including a term that the trader must perform the service with reasonable care and skill.”       I look forward to your response.
  • Recommended Topics

  • Our picks

  • Recommended Topics

style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 1117 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

My daughter has moved to Spain in March 2018. She has notified PIP of her new address, will this affect her entitlement at present as we are still in the EU until next March, as I understand it when the beginings of leaving the EU begins?

Link to post
Share on other sites

Ooo that's throwing a question up in The expanse of the unknown.

I suppose its going to be bound with the exit plan that's negotiated.

Link to post
Share on other sites

Well that's what I thought but as we're not out of the EU yet and it says if you move residents to Spain e.g., then you can still claim your DLA or PIP as we're in the EU still, well atm . She's concerned she may have to pay it back, but then I guess they wouldn't be paying it in if they know. But she had difficulty in letting them know as she doesn't speak Spanish, nor knows anyone that does...so sending something recorded delivery was a tad hard to achieve as even the staff in post offices in Gibraltar only speak Spanish and that's what PIP demanded. They eventually accepted an email sent to my email address and I sent it from the UK on her behalf but from the UK. BUT....Thank you for your answer, I wasn't quite expecting that reply, but you made me feel very intelligent via my daughters situation. So really its nothing to do with me, I just take the glory cos I posted the question :o) thanks x

Link to post
Share on other sites

For anyone else reading this....I have just rung PIP, they have confirmed that their website is updated regularly. UK begins to leave UK on 29th March 2019, and the website states the following : "There will be no change to the rights and status of UK nationals living in the EU while the UK remains in the EU".

 

Now why couldn't they have chosen a date to co-inside with 5th April, the ending of the UK tax year. I don't know if that would make any difference, but just in case it would :o)

Link to post
Share on other sites

OH DEAR, UK begins to leave the UK on 29th March.....idiot that I am, I'm sure you all know I meant the EU, but I don't know how to edit that post. So UK is leaving EU on 29th March 2019.

Link to post
Share on other sites

I thought you could only claim daily living component outside the UK, not the mobility component?

RMW

"If you want my parking space, please take my disability" Common car park sign in France.

Link to post
Share on other sites

I spoke to PIP and they didn't mention anything about not being able to get the mobility component. I guess as we're still in the EU, it appears we get both. If this changes in anyway, I'll re-post, but I guess I'll have to wait to see what payment is deposited into her account, but I will let you know if there are any changes in the amount :o)

Link to post
Share on other sites

Hi, thanks for the info, I was just going by what PIP told me. But I'll let my daughter know :o) But come to think of it, she doesn't get the mobility bit anyway, so in this case ( not that you knew that ), it won't make a difference to her :o)

Link to post
Share on other sites
  • Recently Browsing   0 Caggers

    No registered users viewing this page.


  • Have we helped you ...?


×
×
  • Create New...