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Apex / Lloyds - Missing money ?

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Hi there

 

I am going through my payplan accounts with a toothpick at the moment.

 

And I found a confirmation letter from Apex regarding an old Lloyds account , confirming that the account has been settled thanks for paying blah blah blah....... I paid in full £1000 back in 2012. Yes paid blindly.

 

I do not recognise the account number on the confirmation.

 

I am trying to match the account up.

 

( I am going to process a SAR with Lloyds after the 24th ) - but want to start this now with Apex.

 

Is there a standard template letter of sorts - that I can send to Apex asking where exactly where has my money gone ? What account was it used to pay off if ANY >?????

 

hope someone can help.

 

Thanks

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No real point await the sar


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