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    • Hi welcome to the Forum.  If a PCN is sent out late ie after the 12th day of the alleged offence, the charge cannot then be transferred from the driver to the keeper.T he PCN is deemed to have arrived two days after dispatch so in your case, unless you can prove that Nexus sent the PCN several days after they claim you have very little chance of winning that argument. All is not lost since the majority of PCNs sent out are very poorly worded so that yet again the keeper is not liable to pay the charge, only the driver is now liable. If you post up the PCN, front and back we will be able to confirm whether it is compliant or not. Even if it is ok, there are lots of other reasons why it is not necessary to pay those rogues. 
    • Hi 1 Date of the infringement  arr 28/03/24 21:00, dep 29/03/24 01.27 2 Date on the NTK  08/04/2024 (Date of Issue) 3 Date received Monday 15/04/24 4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012?  Yes 5 Is there any photographic evidence of the event? Yes 6 Have you appealed? [Y/N?] post up your appeal] No  7 Who is the parking company? GroupNexus 8. Where exactly [carpark name and town] Petrol Station Roadchef Tibshelf South DE55 5T 'operating in accordance with the BPA's Code of Practice' I received a Parking Charge letter to keeper on Monday 15/04/24, the 17th day after the alleged incident. My understanding is that this is outside the window for notifying. The issue date was 08/04/2024 which should have been in good time for it to have arrived within the notice period but in fact it actually arrived at lunchtime on the 15th. Do I have to prove when it arrived  (and if so how can I do that?) or is the onus on them to prove it was delivered in time? All I can find is that delivery is assumed to be on the second working day after issue which would have been Weds 10//04/24 but it was actually delivered 5 days later than that (thank you Royal Mail!). My husband was present when it arrived - is a family member witness considered sufficient proof?
    • lookinforinfo - many thanks for your reply. It would be very interesting to get the letter of discontinuance. The court receptionist said that the county court was in Gloucester 'today' so that makes me think that some days it is in Gloucester and some days its in Cheltenham, it was maybe changed by the courts and i was never informed, who knows if DCBL were or not. My costs were a gallon of petrol and £3.40 for parking. I certainly don't want to end up in court again that's for sure but never say never lol. Its utterly disgusting the way these crooks can legally treat motorists but that's the uk for you. I'm originally from Scotland so it's good that they are not enforceable there but they certainly still try to get money out of you. I have to admit i have lost count of the pcn's i have received in the last 2 yr and 4 months since coming to England for work, most of them stop bothering you on their own eventually, it was just this one that they took it all the way. Like i mentioned in my WS the the likes of Aldi and other companies can get them cancelled but Mcdonalds refused to help me despite me being a very good customer.   brassednecked - many thanks   honeybee - many thanks   nicky boy - many thanks    
    • Huh? This is nothing about paying just for what I use - I currently prefer the averaged monthly payment - else i wouldn't be in credit month after month - which I am comfortable with - else I wold simply request a part refund - which I  would have done if they hadn't reduced my monthly dd after the complaint I raised (handled slowly and rather badly) highlighted the errors in their systems (one of which they do seem to have fixed) Are you not aware DD is always potentially variable? ah well, look it up - but my deal is a supposed to average the payments over a year, and i dont expect them to change payments (up or down) without my informed agreement ESPECIALLY when I'm in credit over winter.   You are happy with your smart meter - jolly for you I dont want one, dont have to have one  - so wont   I have a box that tells me my electricity usage - was free donkeys years ago and shows me everything I need to know just like a smart meter but doesnt need a smart meter,  and i can manually set my charges - so as a side effect - would show me if the charges from the supplier were mismatched. Doesn't tell me if the meters actually calibrated correctly - but neither does your smart meter. That all relies on a label and the competence of the testers - and the competence of any remote fiddling with the settings. You seem happy with that - thats fine. I'm not.    
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Cabot/Restons PAP letter - old Halifax OD Debt - received Court Claim.


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Hello

 

I am writing on behalf of a friend regarding an outstanding debt (overdraft) with Halifax Bank.

 

Since 2015, this has gone through Wescot Credit Services, Cabot Financial and is now with Restons Solicitors.

 

They were out of work for a time but are now employed and wondering how to handle the Letter of Claim sent from Restons on behalf of Cabot.

 

They are asking for payment of the sum £1,261 by 18 May and this just isn't possible. They say if it's not paid they have instructions to issue a Claim in the County Court for the full balance plus fees and costs.

 

They then say Cabot is prepared to accept payment by instalments and ask that a financial statement be filled-in and returned by 18 May - but they don't want to engage with Restons in this way.

 

Is this likely to escalate to County Court any time soon (this is the first letter received from Restons) or will they likely come back with some sort of offer?

 

Do you have any advice on how to proceed.

 

Thank you to everyone who takes the time to reply :)

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Is it a PAP letter, Pre Action Protocol?

 

How old is this?

 

How did the OD come about, has there been any correspondence with the bank?

 

How much of that figure is made up of the banks charges and fees, including interest? Has anything been reclaimed?

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 4 weeks later...

Hello

 

Apologies, I've not had an opportunity to reply to this thread as I had to go away to look after my dad.

 

A Claim Form arrived on 25 May (Date of Service 30 May, so they must reply by 13 June).

This has added another £150 to the Amount claimed - £1262 bringing the new total to £1412.

 

My friend is in a panic over this and would like to find a solution but doesn't have the wherewithal to pay the initial claim let-alone the new total.

 

The account goes back to 2007 with the last activity in 2015.

To understand what fees and penalties have been added, they have written to Halifax with a Subject Access Request for a copy of all data held by them as they would like to try and settle for the original amount owed minus any fees.

 

In this instance should they complete the Acknowledgement of Service form in the first instance?

 

Many thanks :)

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Thread moved to Financial Legal Issues forum in view of the claim form....please continue to post here to your thread.

 

Please read the following link and then copy and paste the Q,s and your responses back here for further advice on how to respond to the claim.

 

https://www.consumeractiongroup.co.uk/forum/showthread.php?419198-You-have-received-a-Claim-What-you-need-to-do.-**UPDATED-2018**

 

Thread title amended.

 

Regards

 

Andy

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Name of the Claimant: Cabot Financial (UK) Ltd

Date of issue: 25 May 2018

 

What is the claim for:

The Claimant claims payment of the overdue balance due from the Defendant(s) under a contract between the Defendant(s) and Halifax dated on or about Aug 07 2007 and assigned to the Claimant on Feb 27 2017

 

PARTICULARS a/c no xxxxxxxxxxxxxx

DATE: 17 04 2018

ITEM: Default Balance VALUE: 1262

ITEM: Post Refrl Cr VALUE: NIL

TOTAL: 1262

Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol)?

Yes, but I believe there was one letter only prior to the Claim from Restons Solicitors Limited

 

What is the value of the claim?

£1262

 

Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account?

Bank Account (Overdraft)

 

When did you enter into the original agreement before or after 2007?

Around Aug 07 2007

 

Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim.

It is the debt purchaser, Cabot Financial (UK) Limited, through Restons Solicitors Limited

 

Were you aware the account had been assigned – did you receive a Notice of Assignment?

Received a letter on Mar 11 2018 saying they were reviewing the account for legal action and that contact was needed within 28 days to avoid this.

Received a letter on Mar 18 2018 titled: Your outstanding balance - potential legal action/What legal action could mean/ Next Steps - stating that if contact was not made within 14 days they would instruct a solicitor to issue a claim and make an application for a CCJ

 

Did you receive a Default Notice from the original creditor?

Doesn't have this information

 

Have you been receiving statutory notices headed “Notice of Default sums” – at least once a year?

Doesn't have this information

 

Why did you cease payments?

Ceased payments due to change of circumstances and sporadic employment/unemployment

 

What was the date of your last payment?

Doesn't have this information, but believes it was in 2015

 

Was there a dispute with the original creditor that remains unresolved?

Not officially, but the charges applied to the initial amount owing kept escalating and they feel this was a significant factor in not settling earlier, making it increasingly impossible to deal with

 

Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management planicon?

No, they didn't

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Thanks....

 

Now refer back to that link and send a CPR 31.14 (Current Account version) request to the Solicitor.

 

Did your friend respond to the PAP questionnaire?

 

Next you will have to acknowledge service of the claim..this can be done on line instructions are contained within the response pack.

 

You have 19 days to AoS from and including 25th May..if you wish to defend the claim in full you have a further 14 days to submit a defence...33 days in total.

 

We use a standard holding defence for overdrafts so dont concern yourself with that just yet.

 

Get the above done..let us know about the PAP..post if your unsure of anything else.

 

Regards

 

Andy

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Hi again

 

Just a quick question.

What if they don’t want to defend the whole thing but agree to pay the initial debt minus any fees, charges, or penalties?

 

Trouble is, they don’t know how much that is because they don’t have the paperwork.

Do they still acknowledge the claim as though defending in full?

I’m concerned that if they admit to any part the solicitor will just get a CCJ in the court for that part automatically. :(

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They automatically get a CCJ for the part they dont admit...defend all initially

We could do with some help from you.

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Hello again :)

 

The AoS is done and a 31.14 sent to the solicitor. My friend also wants to send a Subject Access Request directly to Halifax – is that okay?

 

There do we go from here?

The holding defence you mentioned?

 

Thank you for your continued advice and help with this.

Really appreciated. :)

Edited by dx100uk
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Just a thought

 

Was the overdraft renewed annually? If so was there a renewal after 2012, if so you could also send a S78 request as I understand from 2012 there was a requirement for annual renewals

 

As I said, just a thought

Any opinion I give is from personal experience .

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No harm in ringing Halifax and asking last payment date....

 

There are 100's of OD defences here

Use the search CAG box

 

OD claimform defence

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 2 weeks later...

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

If you want advice on your Topic please PM me a link to your thread

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already detailed in post 14

 

did you ring Halifax and findout last payment date?

as that might negate the need for a holding defence totally!!

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 4 weeks later...

Hello again :)

 

My friend has now received a letter from Restons solicitors after their request for information. It lists "relevant facts" about the case and suggest they check their own personal records as the documentation requested has previously been provided throughout the lifetime of the account.

 

It also states:

"Paragraph 5.2A of Practice Direction 7E specifically states

'The requirement in paragraph 7.3 of Practice Direction 16 for documents to be attached to the particulars of contract claims does not apply to claims started using an online claim form unless the particulars of claim are served separately in accordance with paragraph 5.2 of this practice direction'.

 

And that: "...we believe that the Particulars of Claim contains sufficient information in order for you to understand what the Claim relates to...'.

 

Would it be helpful if I put the entire letter on here? It's quite long!

 

Thank you :)

Edited by dx100uk
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Std response ructums send to every cpr 31:14

In just about every reston claimform thread on cag

 

Safe to IGNORE

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Thanks dx100uk :) What is likely to happen next?

 

At the end of the letter they say:

'In view of the information set out in this letter, we do not believe your Defence has any real prospect of success and we therefore recommend to our Client that an application be made to strike out the Defence and to enter Judgement against you for the full amount claimed, together with legal fees and costs.

 

Should you wish to avoid these further costs being incurred then we invite you to withdraw your Defence by completing the enclosed Form N9A and returning it to this office within 14 days.'

 

It's been just over two weeks since the letter was sent.

 

Thanks again :)

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ignore the letter!!

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 3 months later...

Hello again :)

 

So they received a letter on October 8th 'in a bid to resolve the matter without further delay, our Client is willing to accept the sum of £705.99 (inclusive of fees and costs) to conclude the Court proceedings and will agree not to pursue any remaining debt.' The Current Balance is £1,411.99, so this is half. Restons gave today (November7) as the deadline and say this settlement figure 'will be automatically withdrawn if not accepted by this date.'

 

The letter also says that 'If you are unable to raise the sum, we confirm our client is still prepared to accept payment of the debt by instalments.' There's a financial questionnaire attached to be returned by COP today as well. They suggest a Tomlin order may be filed depending on the offer of payment preferred and the length of time it will take to clear the debt.

 

They end by saying 'If you have any queries regarding the content of this letter or wish to discuss any settlement proposals, please do not hesitate to contact this office on the above telephone number.'

 

So, my friend has not responded and wonders if they may still accept an offer after today? And they would also like advice on what you all feel is the best way forward.

 

Thank you for letting me pick your brains once again and thanks for any and all advice and help given.

 

Best :)

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begging letters IGNORE.

 

notice of discontinuance soon by the looks of things.

 

what defence did he file please?

the claim is WELL stayed!!

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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