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Hi, I've had some issues uploading and redacting this - due to file types etc.. I've blanked out the first 10 pages. There is a contents list - so let me know which areas you need to look at. Many thanks -
By BankFodder · Posted
I'm sorry to say but it is pretty clear that you haven't read around the other Hermes stories on this sub- forum and you don't even appear to have read some of the posts that I have put up on this thread. The issue of Packlink has specifically been referred to in about post number three of this thread. Also you have been urged on at least three occasions on this thread to read around the sub- forum at the other Hermes stories. All the issues that are coming up in your claim and raised by Hermes defence have been dealt with repeatedly and there are lots of threads with very substantial explanations as to the appropriate arguments. I even posted up links to to useful threads earlier on today. We are posting this stuff up for a joke. We are posting it up to you to help yourself. You have to invest yourself in this because the case is yours to win or yours to lose and if you win then the money is yours to keep. You can win this easily but if you simply need to be spoonfed all the time and am afraid that you won't be sufficiently confident and also you won't be sufficiently in control of what you want to say when the mediator was on the telephone. Fill in the form that you have been sent and send it off and then start reading around this forum and certainly you should come back here when you have read around thoroughly and you still have questions and we will be very pleased to help you. However, you've got to do some of the work yourself – that is the deal here. -
By brassnecked · Posted
Meanwhile in Wales Drakeford has admitted he is delaying vacccinations in Wales to conserve supplies https://www.express.co.uk/news/politics/1385384/mark-drakeford-wales-coronavirus-vaccine-pfizer-oxford-astrazeneca-vncinations. https://www.walesonline.co.uk/news/wales-news/coronavirus-vaccine-wales-mark-drakeford-19645075 -
By brassnecked · Posted
CPR must be prioritised it cannot be delayed sorry but thats the situation. -
By brassnecked · Posted
Phew the fleecers will see a nice easy default go down the toilet .
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Our picks
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Post in Court Claim Against Hermes - item sent via Packlink was lost/tampered with **WON**
jj58 posted a post in a topic,
Hi @BankFodder
Sorry for only updating you now, but after your guidance with submitting the claim it was pretty straight forward and I didn't want to unnecessarily waste your time. Especially with this guide you wrote here, so many thanks for that
So I issued the claim on day 15 and they requested more time to respond.
They took until the last day to respond and denied the claim, unsurprisingly saying my contract was with Packlink and not with them.
I opted for mediation, and it played out very similarly to other people's experiences.
In the first call I outlined my case, and I referred to the Contracts (Rights of Third Parties) Act 1999 as the reason to why I do in fact have a contract with them.
In the second call the mediator came back with an offer of the full amount of the phone and postage £146.93, but not the court costs. I said I was not willing to accept this and the mediator came across as a bit irritated that I would not accept this and said I should be flexible. I insisted that the law was on my side and I was willing to take them to court. The mediator went back to Hermes with what I said.
In the third call the mediator said that they would offer the full amount. However, he said that Hermes still thought that I should have taken the case against Packlink instead, and that they would try to recover the court costs themselves from Packlink.
To be fair to them, if Packlink wasn't based in Spain I would've made the claim against them instead. But since they are overseas and the law lets me take action against Hermes directly, it's the best way of trying to recover the money.
So this is a great win. Thank you so much for your help and all of the resources available on this site. It has helped me so much especially as someone who does not know anything about making money claims.
Many thanks, stay safe and have a good Christmas!
Picked By
BankFodder, -
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***Hermes and mediation hints ***
BankFodder posted a topic in Postal and Delivery Services,
Hermes and mediation hints. https://www.consumeractiongroup.co.uk/topic/428981-hermes-and-mediation-hints/&do=findComment&comment=5080003-
- 1 reply
Picked By
BankFodder, -
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Natwest Bank Transfer Fraud Call HMRC Please help
waz70 posted a topic in NatWest Bank,
Natwest Bank Transfer Fraud Call HMRC Please help. https://www.consumeractiongroup.co.uk/topic/428951-natwest-bank-transfer-fraud-call-hmrc-please-help/&do=findComment&comment=5079786-
- 31 replies
Picked By
waz70, -
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Hermes lost parcel. **WON**
murraynt posted a topic in Postal and Delivery Services,
Hermes lost parcel.. Read more at https://www.consumeractiongroup.co.uk/topic/422615-hermes-lost-parcel/-
- 49 replies
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By
seklof,
in Legal Successes
Please note that this topic has not had any new posts for the last 964 days.
If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.
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Thank you
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