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By Mobyrezidy · Posted
After completing the 3 sections this is what I got: What happens next: You agreed to try to resolve the claim using mediation. A mediator will contact you and the defendant in the next 14 days to arrange a call. So I think I need to get ready for the mediation process and think what I should say to dispute Hermes defence now. -
By BankFodder · Posted
Okay. Fill it in then and agree to mediation. You may as well move it along as quickly as possible -
By Mobyrezidy · Posted
I used .moneyclaims.service.gov website to open a money claim and I have a message that is stating that: Hermes© UK has rejected your claim. You need to decide whether to proceed with the claim. You need to respond before 4pm on 22 February 2021. Your claim won’t continue if you don’t respond by then. and I have to complete 3 sections to proceed further so I am not sure if I should wait for DQ or make my move online as I have 1 month to respond. Regarding the mediation I got money claim response receipt and Section 3 stated that: 3. Mediation: Willing to try mediation - Yes So I have to respond whether I want to try to mediate with Hermes. -
By Andy711351 · Posted
Question Please 1. The Caimants solicitors emailed me their Bundle on Friday 15/1/2021 at 2 pm. The deadline for my filing to court and serving them is today. Thats naughty Lets say the deadline was in the middle of the week, like the 20th of January 2021. Does that mean the Claimants could potentially leave it till the 19th Jan 2021 4.59 pm to email me, as it wont give me any time to reply. Whats the courts veiws on theses? 2. i still dont understand why there was ever 2 deadlines from court, the 18th Jan 2021 ( today) and 1st Feb 2021. Anyone knows why? Thanks again for all your advice. lets now wait and see. Hearing 8/4/2021 -
By Andy711351 · Posted
Thankyou Lookiforino Its ok lol I dont expect everyone to focus on my case but thanks so much for the feedback The initial defence was prepared by Private parking appeals for a fee of £20, but after that there was no trace of them. The initial Defence I think maybe was a bit generic , rather than specific. I have now summitted the final draft as today was the due date The attached draft has been submitted . i have redacted it. To avoid wasting anyone's time, as it is submitted I cant make any changes to it now. final paginated WS redacted and submitted to court.docxr Thankyou to ALL of those who contributed. I am truly indebted to all of you, whether I win lor lose. Main thing is you all tried your best BIG THANKYOU Stay SAfe xxxx
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Our picks
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Post in Court Claim Against Hermes - item sent via Packlink was lost/tampered with **WON**
jj58 posted a post in a topic,
Hi @BankFodder
Sorry for only updating you now, but after your guidance with submitting the claim it was pretty straight forward and I didn't want to unnecessarily waste your time. Especially with this guide you wrote here, so many thanks for that
So I issued the claim on day 15 and they requested more time to respond.
They took until the last day to respond and denied the claim, unsurprisingly saying my contract was with Packlink and not with them.
I opted for mediation, and it played out very similarly to other people's experiences.
In the first call I outlined my case, and I referred to the Contracts (Rights of Third Parties) Act 1999 as the reason to why I do in fact have a contract with them.
In the second call the mediator came back with an offer of the full amount of the phone and postage £146.93, but not the court costs. I said I was not willing to accept this and the mediator came across as a bit irritated that I would not accept this and said I should be flexible. I insisted that the law was on my side and I was willing to take them to court. The mediator went back to Hermes with what I said.
In the third call the mediator said that they would offer the full amount. However, he said that Hermes still thought that I should have taken the case against Packlink instead, and that they would try to recover the court costs themselves from Packlink.
To be fair to them, if Packlink wasn't based in Spain I would've made the claim against them instead. But since they are overseas and the law lets me take action against Hermes directly, it's the best way of trying to recover the money.
So this is a great win. Thank you so much for your help and all of the resources available on this site. It has helped me so much especially as someone who does not know anything about making money claims.
Many thanks, stay safe and have a good Christmas!
Picked By
BankFodder, -
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***Hermes and mediation hints ***
BankFodder posted a topic in Postal and Delivery Services,
Hermes and mediation hints. https://www.consumeractiongroup.co.uk/topic/428981-hermes-and-mediation-hints/&do=findComment&comment=5080003- 1 reply
Picked By
BankFodder, -
Natwest Bank Transfer Fraud Call HMRC Please help
waz70 posted a topic in NatWest Bank,
Natwest Bank Transfer Fraud Call HMRC Please help. https://www.consumeractiongroup.co.uk/topic/428951-natwest-bank-transfer-fraud-call-hmrc-please-help/&do=findComment&comment=5079786-
- 31 replies
Picked By
waz70, -
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Hermes lost parcel. **WON**
murraynt posted a topic in Postal and Delivery Services,
Hermes lost parcel.. Read more at https://www.consumeractiongroup.co.uk/topic/422615-hermes-lost-parcel/-
- 49 replies
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By
seklof,
in Legal Successes
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