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    • The Notice to Hirer does not comply with the protection of Freedoms Act 2012 Schedule  4 . This is before I ask if Europarks have sent you a copy of the PCN they sent to Arval along with a copy of the hire agreement et. if they haven't done that either you are totally in the clear and have nothing to worry about and nothing to pay. The PCN they have sent you is supposed to be paid by you according to the Act within 21 days. The chucklebuts have stated 28 days which is the time that motorists have to pay. Such a basic and simple thing . The Act came out in 2012 and still they cannot get it right which is very good news for you. Sadly there is no point in telling them- they won't accept it because they lose their chance to make any money out of you. they are hoping that by writing to you demanding money plus sending in their  unregulated debt collectors and sixth rate solicitors that you might be so frightened as to pay them money so that you can sleep at night. Don't be surprised if some of their letters are done in coloured crayons-that's the sort of  level of people you will be dealing with. Makes great bedding for the rabbits though. Euro tend not to be that litigious but while you can safely ignore the debt collectors just keep an eye out for a possible Letter of Claim. They are pretty rare but musn't be ignored. Let us know so that you can send a suitably snotty letter to them showing that you are not afraid of them and are happy to go to Court as you like winning.  
    • They did reply to my defence stating it would fail and enclosed copies of NOA, DN Term letter and account statements. All copies of T&C's that could be reconstructions and the IP address on there resolves to the town where MBNA offices are, not my location
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    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the 02/01/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the 19/05/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, 02/06/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
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Swamped into debt with Halifax. Combo of Loan & OD


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Hi all.

 

Was hoping for a bit of advice on what to do it this situation, it’s my husband’s Halifax account,

 

He has a loan with them for approx £6k and a £1.2k overdraft which as we all know is subject to the recent adjustment in charges.

 

My husband is self employed and had a run of a bad few weeks due to injury, this was the start of the problems. He cannot keep up with the charges anymore and the loan payment combined,

 

He has opened a new bank account to be paid into and now we need to tackle the combined Halifax debt.

 

I’m going to help him draft a letter. I don’t know if it would be best to just write to them regarding the full amount owing (loan and OD) explain he is in financial difficulty and make an offer to pay something per month - The offer won’t be as much as the monthly loan instalment & OD charged that they would have normally taken.

 

What sort of action would they take ? (I know they won’t be happy with this offer) and would they freeze interest or the daily OD rate from accruing?

 

Really don’t know how to tackle this,

 

Any advice much appreciated.

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Please will you give us more details about the loans and also the charges

What kinds of loans were there and when where they taken out?

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Is his injury short-term? His loan may have the option of taking a one month repayment holiday.

 

It maybe possible to refinance the loan (possibly incorporating the overdraft too) to one with a lower monthly payment.

 

I'm not sure if opening a separate account is the best idea as the higher the overdraft amount the higher the daily charge will be. Although no further overdraft charges apply once you reach the limit.

 

If you do go down the "financial difficulty" route they will consider his situation. They may agree to a payment plan with a reduced monthly repayment, suspension of interest & charges etc. Though this would be on a case-by-case basis and would need to be supported with a review of his income and expenditure. This arrangement is likely to be reflected on his credit report too.

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Opening a 'Parachute' account IS a very good idea!

 

Banks like to take everything that goes into the account regardless of your financial situation, so YES open a separate account with a different banking group, YOU are then in control.

 

Definitely write to the bank and outline your financial situation and state that you are having difficulties due to injury and being self employed.

 

I hope there ian't any PPI on this loan??

 

Is it a secured loan?

 

As for the OD, using the harship rules, you will be able to reclaim any fees/charges reducing the amount owed, AND they 'should' stop interest and fees allowingyou to reduce the balance,

if they don't then you only pay £1 a month for the life of the debt.

 

Please answer BF's questions in post 2 ..

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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Thanks for all the replies.

 

His injury was for 3 weeks in October with an ankle injury (better now) , then he has to have two weeks off over Xmas because the building site he works on was closed so that was five weeks money we were down. At the time I was on JSA so we were really struggling. (I am working again now)

 

He did have repayment holidays which he used when he could, I think

thats why the debt hasn’t reduced much.

 

The loan is a clarity loan, no ppi. Taken out in 2016 I think. It was for around £7.5k but it’s only reduced to around £6k (maybe a bit under) due to him missing payments etc.

 

He hasn’t missed every instalment since then but every time he gets paid they take a chunk of money for charges and also the OD daily rate which started late last year. The OD daily rate is usually around £1.40 per day.

 

The loan is unsecured.

 

We thought about refinancing but his credit file is rubbish due to the late payments (there’s also a credit card which suffered but we are dealing with)

 

It’s this halifax account that’s caused the problems, it just doesn’t seem to get anywhere when we throw money at it so I thought the best idea would be to just stop using it and try and get it all dealt with separately while he gets paid to another account. .

 

I think I’ve answered everything. I’m on my phone so going to read through all your replies again when I’ve submitted this answer.

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Excellent, that's a lot clearenow.

 

OK get in touch with Halifax, IN WRITING, and inform them that you are having 'some' financial difficulty, they 'should' help customers, but we all know they couldn't care less.

 

Definitely open another account and have everything paid into there, this will stop the bank from taking what they want when they want, and will often make them sit up and take notice of you when they realise their profit stream has dried up.

 

How much of this OD is the banks fees/charges?

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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The agreed OD was set at £1.2k.

They take the daily fee which is around £1.42 (percentage of what the OD is)

 

Then they were taking chunks of money like £40 here and there which I think was charges for going over the agreed OD. To be honest it’s all become such a mess we don’t know what they’re taking for what, it was so hard to get back to level with them constantly dipping in. We never knew how much money he has available because they were just takings I we couldn’t budget.

 

Ok so I’ll write to them and explain that he is in financial difficulty. Are there any specific templates I should follow or shall I just put something together? I had a quick look in library but couldn’t find anything.

 

I really appreciate this help.

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We normally are ok for Xmas time off because we know it’s coming and put money aside

but that ankle injury he had really put us back so payments to the loan were either missed or paid late

and then the daily OD charges started around then

and before we knew it, it had become a mess.

 

Really scary how it catches up with you.

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Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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...inform them that you are having 'some' financial difficulty, they 'should' help customers, but we all know they couldn't care less...

 

This doesn't make sense. If you think they couldn't care less why are even suggesting the OP writes to them? By your logic that would be a complete waste of the OP's time.

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This doesn't make sense. If you think they couldn't care less why are even suggesting the OP writes to them? By your logic that would be a complete waste of the OP's time.

 

That's a constructive comment....TY.

 

Because the OP needs a paper trail of evidence, when they dig their heels in down the line, it can be proved that the OP asked for help, and the bank failed once again.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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That's a constructive comment....TY.

 

*sigh* All you had to do was explain your reasoning. I only questioned your comment as it seemed contradictory and could be misunderstood by others.

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I don't need to explain anything thank you.

 

And yet in post #11 you did explain, so not sure what the point of your comment is. I guess you're just being stubborn.

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And you always bat for the banks jane

 

Go play elsewhere if you can't help

 

CAG is about helping not kicking people

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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And you always bat for the banks jane

 

Nope. For me it's not about consumers vs the banks so I'm not on anyone's side. I just offer help to posters using my knowledge

 

Go play elsewhere if you can't help

 

CAG is about helping not kicking people

 

Excuse me? Bazooka Boo was the one making sarcastic remarks.

 

I gave some suggestions to the OP. However I can't see any contributions from you...

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Thanks you for the links Bazooka Boo. I’m getting the letter done right now

 

Excellent, when you send it please ensure you get ''proof of posting'' which is FREE from the PO counter, just for your records.

 

And if you like, post up what you send them so others can can advise.....

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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  • 1 month later...

Sorry for the late response folks.

I have an update.

 

I wrote to halifax and explained our situation of not being able to afford the £188 loan repayment a month along with them constantly taking daily fees and swallowing up our money (never knowing where we are)

 

The letter was posted mid May. (Signed for)

 

Early June they wrote to us not acknowledging our previous letter.

I found this odd so I checked with Royal Mail and our letter never reached them (good job I sent it recorded)

 

So I sent a copy of the letter from May again (with a copy of the Royal Mail receipt as proof we had been in touch)

 

They eventually wrote back last week and acknowledge our financial difficult and enclosed an income expeonditure form,

 

I know it may sound daft but do we have to fill this out seeing as we’ve made a repayment offer of £200 per month. The offer was to cover the loan repayment and some of the Overdraft.

 

I’m not sure where I stand with this, is it better to give them all of our income/outgoing details or could it open a can of worms? Wouldn’t the offer be enough?

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did you get that parachute account operational?

 

what letter did you send

the one we pointed too?

 

I will pay £xx for xxmts if you freeze int/penalties?

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Hi DX

 

The letter is on my pc at work (I meant to get a copy off) but yeh I did ask that they freeze interest/penalties and made the offer. Explained that we will never dig our way out of it if not and said it was a reasonable offer.

 

I also mentioned that our problems came when they changed the terms of their OD and that it left us with no money to live on sometimes and that we couldn’t budget because it was so erratic.

 

Parachute account is up and running 👍🏽

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sure read upload

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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upload sorted

thread tidied

 

there is no legal emit to send them any I+E

 

you have made the offer

if they fail to comply then the second letter in the same library needs to be sent.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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