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I've noticed threads which we do not hear back from. It's a shame as help continues on here.


I hope those who have started threads in this forum have managed to get the outcome they wanted.

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Yes. It is extremely frustrating. We spend a huge amount of time giving people advice and then they disappear and I expect it means that they have had some kind of result – but they don't even think to come back to tell us about it.


Frankly I think it's pretty selfish – but that's the way people are. At the very least we get the question and then we get the answer or maybe some kind of discussion and that is helpful for other people to see. But to discover what the conclusion is would be even more helpful to people and of course would be very much more satisfying for the people who spend their time helping.


Another particular problem is people who ask advice here and then don't come back – or don't come back for at least several days. That is extremely frustrating as well and frankly I don't understand why people bother.


The advice here is free and to a certain extent I think we get taken for granted. I'm quite sure that if people were paying hundreds of pounds for the advice then they would sit up and take notice and follow-up and make sure that they got their money's worth. Because it's free, they don't seem to value it.


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But of course there is no guarantee that it will work but maybe it will improve things a little

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