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    • Thanks...am looking for any other relevant threads...they have also registered the debt on my Credit file...I saw on Experian...is that legal if there has as yet been no judgement ? Where can I find out whether they sent me the correct documentation ?
    • get scribbling but dont send anything yet. They ahven to file more than a week before you do so yu will have the opportunity to pull thier WS to shreds before they can see yours. They also have to gamble whether to pay the money and thus giving you the opportunity to go for a costs order if the claim is rubbish (it will be) before they get a chance to tell a single lie in person.   IF you had kept us in the loopp you might have had this put to bed by now as snatching at mediation will have emboldened them and also delayed things. There is nothing to mediate, it is not like a dispute with your builder where he has doen some rubbish job and you have part paid and each wnat something, you dotn ahve anything to negotiate unless you wnat to try paying them just soem of the money and if that is the case you need soem law to support that and if that law if there it will also show that you owe nothing anyway so why negotiate away your rights?
    • I am busy tearing a hole in another dodgy company at the moment and it has somehting in common with this lot, no ICO registration for processing of data.   So, like a lack of planning permission means you cant form a contract because it would be a criminal compact anyone else having bother with this Co can use that regardless of the legitimacy of the contract with the LL   As always I wouldnt have that as my only bullet but one to start off with.
    • hearing fee will have to be paid before the final date for exchange of docs the 4 days you mention is 4 days before you have to submit anything.    Now I would keep an eagle eye on the calendar and write to the court if they havent obviously paid the fee by that date ( check online to see if they have paid) and if they are late you are unlikely to get a strike out but you are likely to get a costs order if you ask for it as an addition to your WS
    • this thread will be read by thousands of other people so if you get told off for doing somehting wrong that you didnt know about dont take it personally, it is there as a warning to those who read these forums and then go out and do the same thing despite having the resources available to them to avoid such errors.   So, block their email addy so they get a bounce back if possible and if they ring you tell them in writing please.   We avoid phones and emails as they give the fleecers FREE access to you. Make them pay for an envelope and a stamp if they want some charity.   The less honest solicitors who represent the parking co's also try and abuse the legal process by sening importnat documents by email at midnight on the day things were supposed to be with you and then claim that it was properly served when they are supposed to have sent it by 4pm.   If you force them to use the postal system they cant pull this stunt
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STL heating - Incorrect Boiler Installation

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Good Morning Caggers


I got STL Heating to install a New Intergas Boiler for me.

The initial Installation was fraught with issues, but they corrected the mistakes I pointed out to them.

However, the system has not worked properly for the 2 months since installation.



After no HOT Water again, I had to pay £145 for a gas engineer to come out to tell me that their installation was incorrect with several issues.

I got this on a finance package with them through HITACHI, however, STL aren't taking my calls.


What level of recourse do I have as the local Gas Engineer says the boiler works, but by STL Heatings own admission on the sign off paper, it highlights an installation. The cost to fix is circa £1000.

Many Thanks

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Hitachi are joinly and severally liable so let them know that the installation was rubbish and as that was part of the purchase/finance package you hold them liable.

It would help however, to know more about what it is you bought and who from if not STL and how much you paid and then what works and what doesnt as I cannot see any fault on a boiler install costing £1k to put right as my boiler cost about that to install in total including all new gas supply and a lot of repositioning of pipes.

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Good Morning



I paid £2400 to fit a Standard Intergas OV30 System Boiler, fit 4 x Thermostatic Radiator Valves, Magnaclean filter, New 1600x600 Radiator and Balance the system. The agreement was with STL Heating in Liverpool, the finance with Hitachi attached to STL Heating.



The issues are;


1/ Insecure Flue. It needs to be screwed not a push Fit.

2/ Not enough TRV's added. 3 more need adding and 1 removed from the Hallway where the Thermostat is.

3/ Outflow temp is 76 deg, Inflow Temp is 70 Deg. This was signed off by the STL Heating Engineer. Return feed needs to be sub 55 Deg so the Condensing Boiler can actually condense.

4/ Addition of final TRV's will allow the system to balance. Balancing of the system was never done and could not be without the additional TRV's being added.

5/ 3 way valve Broken. (Not picked up on the installation). Replace valve and controller

6/ Re-add Central heating inhibitor.

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That's not 1k of work.

Flue? Screw to where?

Its attached to the boiler, pushed thru the wall and sealed.

3 TRV valves are around 15 quid each.

2mins to fit

Fixing 2 would more than likely solve 4

Which 3way valve?

Inhibitor is around 10-15 quid



Why does the return temp need to be 55 degrees to condense?

Tho is not what is condensed. It is the exhaust gasses that are condensed to recover latent heat.


One of the hot gases produced in the combustion process is water vapour (steam), which arises from burning the hydrogen content of the fuel. A condensing boiler extracts additional heat from the waste gases by condensing this water vapour to liquid water

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Good afternoon SGTBush


Any chance you can come and sort it our for me? :-D


All understood. Do you think a good plumber could do the work for me instead of paying £300 per day for 2 days + all the parts and balancing the system?


The Corgi gas engineer told me all of the above issues.


The 3 way valve is in the airing cupboard next to the Hot water Cylinder.

It is used for splitting the flow between hot water to the tank and the Central heating system.


Regarding the temperatures flow of the output/input 76 Deg - 70 Deg, is this as it should be?


Many Thanks for your very detailed explanation.

I am fed up with having no hot water and looking at another hefty bill.

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I do know a good plumber but rules forbids me. Plus I dont know where u live.

A 3 way valve costs around 80 quid.

A good plumber would take around a day to fit all this.

£300 for a skilled gas safe plumber and his obbo, about right.

Skilled labour aint cheap but cheap labour ain't skilled.

Get friends recommendations for a decent trades person

Your looking at around 150 fora 3way valve and3 trv's

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Many Thanks for your response. I will sort out a good Gas Registered engineer and get them to do it. The Guy on Sunday said it would take 2 days to sort out. If it can be done in 1 day then the cost reduces dramatically.



Do you think that the 30Kw Boiler for the house was too big and can does the return temp need to be reduced? It is a 4 Bed Detached with 12 Rooms in total, and 13 Rads. 185m2 (2100ft2)



Many Thanks for your help.

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30kw boiler is right for the amount of radiators

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get hitachi onboard

please don't hit Quote...just type we know what we said earlier..


if everyone stopped blindly paying DCA's tomorrow

the biggest financial industry in the UK, DCA;s would collapse overnight.



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