Jump to content


  • Tweets

  • Posts

    • I hope Lord Frost is OK. Islamists and the woke Left are uniting to topple the West ARCHIVE.PH archived 18 Apr 2024 19:12:37 UTC  
    • Ok you are in the clear. The PCN does not comply with the Protection of Freedoms Act 2012 Schedule 4 for two reasons. The first is that in Section 9 [2][e]  says the PCN must "state that the creditor does not know both the name of the driver and a current address for service for the driver and invite the keeper— (i)to pay the unpaid parking charges ". It does not say that even though it continues correctly with blurb about the driver. The other fault is that there is no parking period mentioned. Their ANPR cameras do show your arrival and departure times but as that at the very least includes driving from the entrance to the parking space then later leaving the parking space and driving to the exit. It also doesn't allow for finding a parking spot: manoeuvering into it avoiding parking on the lines: possibly having to stop to allow pedestrians/other cars to pass in front of you; returning the trolley after finishing shopping; loading children disabled people in and out of the car, etc etc.  All of that could easily add five, ten or even 15 minutes to your time which the ANPR cameras cannot take into account. So even if it was only two hours free time you could  still have been within the  time since there is a MINIMUM of 15 minutes Grace period when you leave the car park. However as they cannot even manage to get their PCN to comply with the Act you as keeper cannot be pursued. Only the driver is now liable and they do not know who was driving as you have not appealed and perhaps unwittingly given away who was driving. So you do not owe them a penny. No need to appeal. Let them waste their money pursuing you . 
    • If Labour are elected I hope they go after everyone who made huge amounts of money out of this, by loading the company with debt. The sad thing is that some pension schemes, including the universities one, USS, will lose money along with customers.
    • What's the reason for not wanting a smart meter? Personally I'm saving a pile on a tariff only available with one. Today electricity is 17.17p/kWh. If the meter is truly past its certification date the supplier is obliged to replace it. If you refuse to allow this then eventually they'll get warrant and do so by force. Certified life varies between models and generations, some only 10 or 15 years, some older types as long as 40 years or maybe even more. Your meter should have its certified start date marked somewhere so if you doubt the supplier you can look up the certified life and cross check.
    • No I'm not. Even if I was then comments on this forum wouldn't constitute legal advice in the formal sense. Now you've engaged a lawyer directly can I just make couple of final suggestions? Firstly make sure he is fully aware of the facts. And don't mix and match by taking his advice on one aspect while ploughing your own furrow on others.  Let us know how you get on now you have a solicitor acting for you.
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Lowell - Alleged EDF Debt - Another Case


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 2203 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi, a similar thing has happened to me - again with EDF.

 

I also received a letter informing me that my debt had been sold to Lowell as of Nov 17.

 

However, I am a current customer of EDF and have been for around 10 years.

I left a property in 2012, advised EDF, then moved in with a parent for 6 months before finding a new property to move into 6 months later.

Once in the new property I advised EDF and switched my utilities to EDF and have remained with them to this day.

 

However, I have just received a letter dated 29th March 2018 from them advising me of this debt, relating to 2012!!! and informing me that it was sold to Lowell last year! Let me clarify, I have received no correspondence from EDF prior to this letter relating to this debt.

 

Are they legally allowed to do this?

They have offered me £25 compensation to which I have duly refused as I have advised them that the impact of this will have a detrimental impact on my credit score for 5 years!!!

 

Any assistance would be gratefully received.

Thank you

Link to post
Share on other sites

I'm afraid that this story is not very clear.

 

You say on one hand that you are being pursued for an alleged debt – and on the other hand you say that you have received £25 compensation from EDF.

 

Please could you explain. Does this mean that EDF now accept that there is no debt?

 

I think you need to set it all out carefully in a bullet pointed chronology.

Link to post
Share on other sites

I'm afraid that this story is not very clear.

 

You say on one hand that you are being pursued for an alleged debt – and on the other hand you say that you have received £25 compensation from EDF.

 

Please could you explain. Does this mean that EDF now accept that there is no debt?

 

I think you need to set it all out carefully in a bullet pointed chronology.

 

I apologise but can't access bullet points on my mobile. However, here is my timeline of events:

 

-From 2009 until 2012 I transferred my accounts (both had and electricity) to EDF until leaving this property.

 

-in 2012 i moved into a property for around a year (in between deciding where to move).Left the property (informing EDF of this accordingly)

-immediately moved in with a parent, thus not requiring any utility contract of my own.

 

-6 months later moved into a new property, advising EDF that I wish to return as a customer.

-2018 i am currently still living in said property since 2013

 

-5th April 2018 i received a letter from EDF and Lowell (same envelope) advising that a debt from previous property had been sold by EDF to Lowell in November 2017 (relating to 2012)

 

-5th April 2018 I call EDF and require further information as I was not aware of said debt and am still a loyal customer.

I ask why nobody has issued any correspondence prior to this, as I am still a customer and they know where I live obviously! I therefore ask for the debt to be reversed and purchased back by EDF, to which I was told would happen.

 

-6th April 2018 I receive telephone call from EDF advising me that they are deeply sorry that this has happened but they are unable to reclaim the debt and offer compensation of £25 to be credited to my account. I duly refuse this and advise them that I will consider the involvement of an ombudsman.

I advise them tha £25 will not cover the irreversable and detrimental damage caused to my credit score for 5 years.

 

EDF ask me what outcome I am hoping for and I advise them that I wish for them to write off this debt and contact Lowell to advise them not to contact me as this was not my fault. EDF respond by advising me that they will carry out a full investigation and will return to me in due course with further advice.

Link to post
Share on other sites

So to summarise,

 

  • From 2009 onwards you have been a customer of EDF at various properties - with a short break while you are living with a parent (which I don't think is very relevant)
     
  • You have supplied meter readings and paid all bills that you have received
     
  • You have informed EDF every time you have moved
     
  • A couple of days ago you received a letter from EDF informing you that you were in debt and that the debt had been sold to Lowell debt collectors. The alleged debt apparently refers to a period in 2012.
     
  • You contacted EDF immediately by telephone and EDF agreed that there was an error on their part.
     
  • EDF contacted you by telephone and apologised and said there was nothing they can do but they offered you £25 compensation. You refused this (this was the correct response, well done.)
     
  • You have told them that the alleged debt should be written off and EDF have said they will investigate.

Please confirm that what I set out above is correct.

 

Firstly I understand that there is in fact a debt and that you probably agree that there is a debt. However, it seems that this debt has occurred because you were not informed of any outstanding balance and there was no correspondence sent to you.

 

Do you know precisely what period the debt refers to? How much are we talking about?

 

You say that there has been damage to your credit file over five years. Please can you tell us about this. Have you checked your credit file? In what way are you able to say that this has had an effect on your ability to get credit or has cost you extra for credit?

 

So far you have no paper trail in respect of this complaint and you haven't been recording your calls.

 

Please can you respond to the above points in the above questions. Also please read our customer services guide and implement the advice there in respect of any further telephone calls you have. Furthermore, you should make detailed notes of all the calls that you have had. You should then send an email to EDF which summarises the conversations you have had and confirm them.

 

You can be quite sure that if this problem has been caused by some sloppy work by EDF then the problem with Lowells debt collector is for them to sort out and it has nothing to do with you.

Link to post
Share on other sites

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

If you want advice on your Topic please PM me a link to your thread

Link to post
Share on other sites

if the debt was from 2012 it should have been defaulted THEN so shouldn't even be on your credit file now.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...