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RICH4641

Monument / Barclaycard Payment Break Plan

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Hi, New to site so forgive me if covered before or posted incorrectly.

 

I requested a SAR from Barclaycard as I had an issue regarding a card I had with them.

 

they sent me today a stack of old statements, within this stack are statements that relate to an old Monument Credit card I had,

I assume they either own them or took them over?

 

I noticed on all the statements that I was paying a Payment Break Plan fee each month,

I have no idea what this is or why it's on,

 

I have had a quick scan on web and it appears similar to PPI,

question is,

can I claim a refund as mis-sold?

 

I didn't need/want or even realise I had, so would definitely say it was mis-sold.

But is this treated same as PPI?

 

If so, does anyone know how I go about complaining to get a refund? (i.e any template letters)

 

Who do I send it to? monument ? Barclaycard ? Does Monument still exist?

 

Any help would be appreciated

Many Thanks

Edited by dx100uk
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Hi Rich and welcome to CAG

 

Monument Cards were taken over by BC quite a while back and it's BC that you'll write to seeking a refund.

 

I'm moving this to the PPI forum and that's where you'll find other cases for inspiration.

 

:-)


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