Sorry I have been away so long on this topic. I have not really had nothing to report as the usual from CapQuest - sending form letters periodically - has continued to happen until this morning. I have ignored the letters but the change this morning was CapQuest have threatened to send round ResolveCall to my place (ResolveCall are some sort of debt collection agency) if I do not respond by 30 Aug, and will then have asserted they will have no more dealings with me with things being passed over to ResolveCall.
I have seen this link about them:
but also this about how to engage with them:
I assert anything CapQuest has ever said is completely superseded by the SallieMae loans being statue barred, as I was living in Scotland beyond the 6yr limit with no contact whatsoever (I have been living in England now for almost 7 years, yes this issue was that long ago, very similar to KEdin's issue as I have never made a payment, debts started appearing on my credit record erroneously stating I did make payments, etc...), I wish to find out what everyone's advice is.
What should I do now, and in the near future in good time BEFORE the 30 Aug deadline unilaterally declared by CapQuest, especially after reading much of what I saw in the above second link? Thank you for any and all advice. And sorry KEdin that I have not responded before now, but do see my reason above.
Your correspondence helps out a lot I will post off the proforma letter today to get the ball rolling before the deadline.
Yes, I was using GP as a DMP. Absolute crooks. I still have all the statements with Sterling stated on it and all the sums. I joined in 2001 and they were sneaky to put it in the small print on the statement but only started itemising it further down the line. Even at that, they were different amounts month to month.
Fingers crossed! 🤞🏼 I have been told previously when I tried to clam again with GP that time had lapsed to make a reclaim. But hopefully as this is my first crack at Sterling it will work.
Don't touch them owe me £500 since January 2019 make excuse after excuse. Seem they always have software problems sending money out. Keep saying they will call back or email nothing been chasing it now for 6 mths the phone staff always have the same banter we will chase it up and get back to you then nothing!