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    • You haven't told us anything about the vehicle in terms of the make model mileage – price paid et cetera. Also where was it advertised and what the advertisement say? On the basis of what you have told us, you should have no problem asserting rights whether or not you are dealing with a trader or a private seller. However it would be helpful if it was a trader – and you say that it is and that you have evidence. The problem is, whether they trade. Do they have any seizable assets? You obviously dealing with somebody who is going to be very slippery even if you get a court judgement against them. Do you know where they live? Do they and their own property? And I suppose it won't be much of a comfort to you but it may be instructive to others when I say that you have managed to acquire all this evidence – but what a shame you didn't go about this before you parted with your money rather than afterwards.
    • Brillliant reply from Caroline Voaden MEP on Twitter.   Who will hold these people to account asks @june_mummery ? She has also asked if she can come back to attend fisheries com mtgs. Thing is June you wanted to leave. You wanted us to have no voice here, to go it alone. You all crow about your ‘win’. This is what it means. Well done
    • Thank you. What you have suggested about a motor trader had occurred and yes she has been naive about this. They were sufficiently satisfied to purchase the car and they did know about the problem. She had been driving it up until the morning of the sale with no problems and she had told them about the oil leak - it's otherwise in very good condition, has a long MOT and has been serviced regularly. There's also the issue of insurance should she accept return (she transferred insurance to her new car )
    • June Mummery, a Brexit Party MEP, has just woken up to the fact that leaving Europe gives us less control over fisheries. From her Twitter feed.   Attending the penultimate session of the #EuropeanParliament’s #FisheriesCommittee #PECHcommittee) with #BritishMEPs. The big question now is, who will be here to hold these people to account while they still control Britain’s waters, but the UK has no representation?
    • I'm afraid my response is going to be a bit more doom and gloom than my site team colleague. I'm afraid the principle of "buyer beware" is a pretty old principle and it doesn't always protect the private seller. However, I think you will have to wait and see what they come back to you about in writing. My understanding so far – as you don't even seem to know their address or who they are – is that everything has been done on the telephone. If they decide to come back at you in writing with a list of defects and am afraid we will have to look at it carefully because although you won't be particularly affected by consumer protection legislation, there are still basic rules of contract which could protect the purchaser. I'm sorry also to give a bit of a slapped wrist here, because the selling of vehicle in the circumstances without even ascertaining the identity of the purchaser and without keeping the necessary documents to inform the DVLA of the new ownership is highly irresponsible. I suppose this is going to put the frighteners on you – but you had better be aware of the possibilities. The first thing that occurs to me is that this vehicle may have been bought by a trader who was anxious not to add any more owners to the vehicle because that would reduce the value even more. Therefore you might have some fairly unscrupulous trader selling your vehicle on to another private purchaser who themselves may not properly register the vehicle so that if it attracts any parking fines or any other attention from agencies, could come back to you as you are the registered owner. You would be able to deal with this problem eventually but it would certainly be complicated. Also an extreme scenario is that the vehicle could eventually be used for unlawful purposes – and once again the registration leads back to you. I think that your daughter had better read the thread and had better take the lesson. As I have said, the use of the vehicle for some unlawful purpose is probably an extreme idea and is unlikely to happen. However, the idea that the vehicle has been bought by trader who wants to conceal the fact that it has had an additional purchaser – him/herself – is a highly possible scenario. You haven't told us anything about the vehicle – what is it, model, make, mileage, condition, price, – and also how was advertised, where was advertise, and what claims did you make for it. I do hope you don't hear anything more about this problem that you better give us all the information and if there is any fallout as a result of what your daughter is done then of course come back here and will it be very pleased to try and help you. In the meantime I would suggest that you contact DVLA and tell them that you have now parted company with the vehicle and that it is no longer yours. Even though you won't be able to give them the address of the new owner, you will be able to give them the name and you had better put it on record. I'm not sure if it's an offence not to have the details of the new owner and to pass them on to DVLA – but I would suggest anyway, that you tell DVLA. Before you start doing this though, standby for maybe one or two other people to contribute to this thread and to disagree with me. I think you need to have a range of opinions on this.   One further thing – you may be tempted simply to take the vehicle back – but unfortunately you won't be able to be certain that it is in exactly the same condition as it was when you sold it. This could give you another problem that may be if you decide to cut your losses and tell the purchaser to return the vehicle, you may not be completely happy when you receive it – and they will simply be a dispute as to what has happened to it during its absence
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flaxvert

ParkingEye ANPR PCN - hidden sign London Road Retail Park, NG31 6EJ **CANCELLED BY Farm Foods**

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For PNC's received through the post [ANPR camera capture]

 

please answer the following questions.

 

1 Date of the infringement 20/3/2018

 

2 Date on the NTK [this must have been received within 14 days from the 'offence' date] 24/03/2018

3 Date received 27/03/2018

4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [y/n?] Unsure as I no longer have the rear of the NTK

5 Is there any photographic evidence of the event? Yes

 

6 Have you appealed? {y/n?] post up your appeal] No

 

7 Who is the parking company? ParkingEye

 

8. Where exactly [carpark name and town] London Road Retail Park

 

For either option, does it say which appeals body they operate under. BPA

 

If you have received any other correspondence, please mention it here ~NONE

 

I Usually drop off my mum in the entrance to the carpark, then reverse out onto the main road.

I return around 90 minutes later to collect her, this time I just swing round in the entrance and pick her up and drive out.

 

I was unaware the car park was even controlled by a parking company due to insufficient signage. The only sign that services that side of the car park is hidden as shown in the video I made here you**tu.be/8j3Vobl81OE (Remove the **)

 

Thanks in advance for any help.

NTK.jpg

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Hello and welcome to CAG.

 

Would t be possible to convert your jpeg into a pdf file so it's easier for us to view please? Our upload guide [click on the word] will help you.

 

Best, HB

  • Confused 1

Illegitimi non carborundum

 

 

 

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Ok, this is a common thing and is known as double dipping. If you can show any evidence you were elsewhere between the 2 periods that will destroy their claim.

 

The insufficient signge evidnce should be saved for later.

 

It is rare I suggest writing to the parking co from the outset but in this case of you have some evidence of where you were in between times then it will damage their claim beyond salvation so tell us where you went and if that includes passing council CCTV then all the better, you can ask for copies of their video as an SAR but tell us the wheres and whens first so we can give yo a "to do" list. After that you will have a limited time to get the data

Edited by honeybee13
Paras

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I can't find any evidence for where my car was as it was at home. I checked my cars dash cam but that only holds around 12 hours of footage and so the clip that would have had me dropping off at the entrance would have since been wiped over with recent footage.

 

I have witnesses to say I was at a school meeting during the time I was supposed to be in the car park but again, that wouldn't prove that my car was left at home.

I have driven the route (less than a mile from car park to home) but have not seen any CCTV or other cameras on the route.

 

Included is the reminder which I received today, these are clearer copies front and back.

edited_Front Reminder - ParkingEye ANPR PCN - hidden sign London Road Retail Park, NG31 6EJ.pdf

edited_Rear Reminder - ParkingEye ANPR PCN - hidden sign London Road Retail Park, NG31 6EJ.pdf

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then you were at a school meeting, that is good enough. The evidence of where you were is belt and braces, the main point is they have a faulty anpr system that they know doesnt work and they still try and chisel money out of people despite this.

 

I would start off by writing to then and saying that

"there was no parking event at the place concerned, you merely used the curtillage for turning your vehicle about twice on the same day and threfore no contract was ever offered in this respect so no contract has been broken.

 

You are aware that your camera systems are not fit for purpose in this respect and your so

- called 15 points of quality control always fail to redress this shortcoming.

 

I have evidence of my vehicle being elsewhere between the 2 times so I suggest that you check with your budget ANPR system to find the other exit and entry times and then cancel your ridiculous claim. I do not expect an apology as no-one else has ever received one and to do so would be an admission of your incompetence and greed."

 

dont add any details or explanations and dont try and being polite, they dont deserve it, they know their ANPR is junk and they dont check the veracity of their demands before sending them out

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Hi,

I also agree with ericsbrother. Parking Eye should cancel this ticket with little or no issue to them but usually they make it worse for themselves and not do the required checks after you challenge them.

 

Personally, I wouldn't appeal, just a strongly worded letter mentioned above. In fact I would state at the top of the letter, 'This is NOT an appeal'

 

As well as what has been put above, you could put them on notice that their getting your data was unlawful as no 'offence' had occurred and should they contemplate court action, you will counterclaim for the data breach.

 

No doubt others will disagree and say to save that for later


If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

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Thank you @ericsbrother and @silverfox1961 for your help and advice.

 

This morning I went to the car park in question and into Farm Foods, one of 3 shops the carpark services. I asked for the manager and showed him my parking charge/invoice/penalty/notice/fine letter and asked what could be done as I was a frequent shopper there. He said it was out of his hands and I may need to write directly to PE but he would first get my details and give them to Farm Foods customer service to see if head office could help.

 

10 minutes later my mobile rang and it was head office. (Recording call as advised be this site) A very nice lady asked me a few questions like did I have a receipt from the day in question, the day when I didn't actually use the car park. I said no, but then added that I do frequent their shop sometimes 2 or 3 times in a day to get supplies for my sons school (it's a special needs school so I wasn't lying about helping out the school and my sons cooking classes, just not so much in FF..)

 

She said she would email PE and give them my details and explain that I was a valued customer (I do spend £40 a week there so thats potentially a 2 grand loss a year if they annoy me) I didn't want PE knowing my name but the woman did seem to know what she was talking about (regular occurrence?)

 

Anyway, to cut a short story long I got a phone call back a few hours later from Farm Foods (recorded the call as advised), it was the softly spoken woman from earlier, she confirmed the ticket has been cancelled and any future tickets would be too. Does that mean its like the corner of the Monopoly board, FREE PARKING? :D Hopefully if customer service see there is a too common issue they will go to a different method of monitoring the car park..

 

So, a win for the consumer, although I was kind of hoping to go all the way with it to show my video of the sign being covered by the advertising board but never mind.

 

Again, thanks for this site and it's helpers, and thanks to FF softly spoken lady, you rock! Well, waltz..

ParkingEye Hidden.pdf

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Well, that's a quick turnaround! Well done on following your own initiative on this. Hopefully you will get a letter from PE confirming the cancelled ticket. I would save the recorded conversations on at least two devices 'just in case'


If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

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PE may well have put your car reg on a whitelist so they dont get dragged off to court for harassment. Well done to Fram Foods for having the gumption and persistence to take this up

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Ive popped the clip into my Google Drive so it is on my PC and the cloud. It also still remains on my phone :-D

 

Farm Foods will keep my custom, for the time being.. :madgrin:

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