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RAC to apologise to 1 million customers for breaking insurance renewal rules

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RAC to apologise to 1 million customers for breaking insurance renewal rules

 

The RAC will be apologising to more than 1 million customers for falling short on rules on insurance renewals.

 

The motoring organisation has become the latest – and one of the largest – businesses to be rapped by the Financial Conduct Authority watchdog.

 

Rules introduced by the FCA a year ago require firms to clearly show the insurance premium a customer paid last year alongside their proposed renewal premium.

 

They also require firms to show a “prominent, clear and straightforward message” to encourage customers to shop around.

 

https://uk.yahoo.com/finance/news/rac-apologise-1-million-customers-breaking-insurance-renewal-rules-121828308.html


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