Jump to content

You can now change your notification sounds by going to this link https://www.consumeractiongroup.co.uk/index.php?/&app=soundboard&module=soundboard&controller=managesounds

 

You can find a library of free notification sounds in several places on the Internet. Here's one which has a very large selection https://notificationsounds.com/notification-sounds

 

 

BankFodder BankFodder

 

BankFodder BankFodder


  • Tweets

  • Posts

    • No it says the search was carried out on the 9th July.  Says it was a hard search that can impact your credit score and can be seen by other lenders.    
    • Package holiday firms should promptly issue refunds to customers whose holidays have been cancelled, even in spite of the “extraordinary pressures” they are facing during the coronavirus pandemic, the Competition and Markets Authority (CMA) warned on Friday.   The regulator noted that consumers have a statutory right to a full cash refund within 14 days of the termination of their package holiday, even if the reasons for the cancellation are “unavoidable and extraordinary.”   “We expect businesses to comply with these requirements where package holiday contracts are terminated due to the COVID-19 pandemic,” said Cecilia Parker Aranha of the CMA in an open letter to package travel sector.   “We are aware that many consumers have been promised full cash refunds, but these have yet to be paid,” she said.   https://uk.yahoo.com/finance/news/coronavirus-competition-and-markets-authority-package-holiday-refunds-100214568.html
    • that is not acknowledgement.   so what if moorcroft did a search. no-one bar you and they can see it anyway i bet the search was from before the time you updated the address too.   simply a trace to find your correct address to try and mug you blind   send the sb letter as advised.   dx    
    • All I put in letter was   Account Number   please be advised of my new address    my name or husband’s    no signature    I must admit apart from 2 of them writing back to acknowledge.  One of then NatWest I’ve heard from no one else.   Natwest did email to a old email address that we have access to but never use asking for us to reply confirming our address but we never replied.   Im just unsure why Moorcroft have done a credit search yesterday. 
    • you never ever ring a DCA nor email anyway no matter what you might think is a good reason   if the debt is SB'd then send cabot our SB letter from the debt collection section of our library.   dx       so you didnt follow the advice on your other thread from earlier this tear?  
  • Our picks

    • Currys Refuse Refund F/Freezer 5day old. Read more at https://www.consumeractiongroup.co.uk/topic/422656-currys-refuse-refund-ffreezer-5day-old/
      • 5 replies
    • Hi,  
      I was in Sainsbury’s today and did scan and shop.
      I arrived in after a busy day at work and immediately got distracted by the clothes.
       
      I put a few things in my trolley and then did a shop.
      I paid and was about to get into my car when the security guard stopped me and asked me to come back in.
       
      I did and they took me upstairs.
      I was mortified and said I forgot to scan the clothes and a conditioner, 5 items.
      I know its unacceptable but I was distracted and Initially hadn’t really planned to use scan and shop.
       
      No excuse.
      I offered to pay for the goods but the manager said it was too late.
      He looked at the CCTV and because I didn’t try to scan the items he was phoning the police.
       
      The cost of the items was about £40.
      I was crying at this point and told them I was a nurse, just coming from work and I could get struck off.
       
      They rang the police anyway and they came and issued me with a community resolution notice, which goes off my record in a year.
      I feel terrible. I have to declare this to my employer and NMC.
       
      They kept me in a room on my own with 4 staff and have banned me from all stores.
      The police said if I didn’t do the community order I would go to court and they would refer me to the PPS.
       
      I’m so stressed,
      can u appeal this or should I just accept it?
       
      Thanks for reading 
      • 7 replies
    • The courier industry – some basic points for customers. Read more at https://www.consumeractiongroup.co.uk/topic/421913-the-courier-industry-%E2%80%93-some-basic-points-for-customers/
      • 1 reply
    • The controversial sub-prime lender says the City watchdog is investigating its practices.
      View the full article
      • 0 replies
childer

Amazon send wrong goods. Police report

style="text-align:center;"> Please note that this topic has not had any new posts for the last 829 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

Thank you

Recommended Posts

Hello,

Thank you for taking the time to read my post.

 

I placed an order with Amazon 23/03/18 for canon 6d camera, "delivered" and signed for

26/03/18

 

On opening the parcel I find a desk lamp, yes a £13 desk lamp which Amazon sell instead of a £1700 camera!

 

call is made to Amazon who state, will email an affidavit.

This is filled, signed and emailed back to uk-deliveryinvestigation at amazon

 

Cs reply back and state they will be in contact within 72hrs.

 

It has now been over 72hrs. So an email is sent out stating:

 

I have been very patient in waiting for your investigation.

If you can shed some light on the matter before I look into speaking with my bank and starting a Section 75 and bringing in Trading Standards.

 

They get back with , 'We have fully investigated this matter with the carrier. And if you want us to take another look provide a police report'.

 

I feel this has nothing to do with the carrier, their carrier Amazon Logistics.

 

I email again this time for the serial number of camera, they state this would be on the box. They are really funny

 

I have asked Virgin credit card to step in.

 

In the meantime has anybody experience this from Amazon? And has anybody any advise?

 

Kind regards and thank you for reading this post, very much appreciated.

 

Dan.

 

p.s.

I order a lot of camera related material from Amazon and have placed 370 orders since 2016. And below is just a bit of Columbo.

 

The box size the lamp came in was an E6.

Amazon normally send cameras in a E3 box size with 'corrosive materials' sticker.

If I would have noticed the box didn't have the 'corrosives sticker' I wouldn't have signed for the order.

Edited by Andyorch
Dates corrected

Share this post


Link to post
Share on other sites

Please can you clarify the dates. You say that you ordered the item in 2017 and that it was delivered and signed for in 2016!!!


Share this post


Link to post
Share on other sites

Who was the seller? Amazon or a third party?


Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

Share this post


Link to post
Share on other sites

Sorry this has all happen this year 2018

Share this post


Link to post
Share on other sites

Sorry this is an order placed with Amazon.co.uk. Not a third party purchase.

Share this post


Link to post
Share on other sites

How can a edit my post to correct dates?

Share this post


Link to post
Share on other sites

Dates corrected


We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group The National Consumer Service

 

If you want advice on your thread please PM me a link to your thread

Share this post


Link to post
Share on other sites

Thank you Andyorch.

Share this post


Link to post
Share on other sites
Sorry this is an order placed with Amazon.co.uk. Not a third party purchase.

 

Thats not what i asked. Who was the seller. Amazon may sell it, but there are also third party sellers that sell items on amazon. Do you have a link to the original listing.


Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

Share this post


Link to post
Share on other sites

You said the order was placed with amazon. Not sold by them. But its all good.

 

The next complaint would be to either issue a s75 ( give them one more chance to respond if you like), or head to court. But youre gonna need to make sure all your info and evidence is sorted.


Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

Share this post


Link to post
Share on other sites

What evidence are you suggesting?

Share this post


Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    No registered users viewing this page.


  • Have we helped you ...?


×
×
  • Create New...