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    • DN is ok DCA NOA is ok, though not one from Newday saying they've sold it. agreement states esigned on a sunday at 11am?? really??  but no typed names or tick box nor any IP address used. if the date is correct then poss ok, it that your correct address for that time of take out? but if not, then that could simply be a copy of someone elses they've used with you details copy'n'pasted over theirs. the agreement details separate T&C's in at least 8.4. a full set of T&C containing your correct address for the time MUST be included. failure renders the agreement unenforceable... have you the T&C's too? dx
    • Npower and Scottish Power and others have always had regulations that require them to treat customers fairly - the threads here and my experiences demonstrate that those regs are little more than useless.   Even Octopus recently spent month after month saying they needed to increase my monthly payments despite my credit balance slowly going up TWICE I had to reset it online back to prior payment as they unilaterally increased it unilaterally. Raised formal complaint and they than said i was paying too much and reduced the payment, again without my agreement, although that time at least they told me they were doing it.   .. and Octopus has been one of the better ones.    
    • Thank you. You left all your personal details showing on the invoice, but I've removed them. From Googling it seems the free parking is limited to one hour.  You stayed two.  There is no point appealing, you did overstay.  That's apart from the fact the private parking companies are just interested in £££££ and never accept appeals. We have other Iceland cases, Iceland as a company refuse to have these invoices cancelled. So it's up to you. Pay £51 and the matter goes away. Or refuse to pay.  Horizon very rarely do court.  We would support you all the way. 
    • Fraudsters copy the details of firms we authorise to try and convince people that their firm is genuine. Find out why you shouldn’t deal with this clone firm.View the full article
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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Crackdown on rogue bailiffs

 

Bailiffs who aggressively pursue debts will come under fresh scrutiny through plans announced by ministers to tackle intimidating and inappropriate behaviour.

 

READ MORE HERE: https://www.gov.uk/government/news/crackdown-on-rogue-bailiffs

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I advise to the best of my ability, but I am not a qualified professional, benefits lawyer nor Welfare Rights Adviser.

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Bailiffs will not change whatever the MOJ does, Enforcement needs to be abolished.

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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Thread moved to Discussions Forum.

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READ MORE HERE: https://www.gov.uk/government/news/crackdown-on-rogue-bailiffs

 

Just to clarify the position, the 'call for evidence' referred to by the Ministry of Justice will take the form of a 'Three Year Review' of the Taking Control go Goods Regulations 2013. The date for the review will hopefully be announced soon.

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Bailiffs will not change whatever the MOJ does, Enforcement needs to be abolished.

 

So what alternative would you suggest?

There are plenty of reasonable HCEOs out there chasing perfectly legitimate debts on behalf of people who should be paid what they're owed.

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So what alternative would you suggest?

There are plenty of reasonable HCEOs out there chasing perfectly legitimate debts on behalf of people who should be paid what they're owed.

 

Here is an example of why Enforcement is flawed first thing someone knows about a CCJ is when the HCEO fetches up at the door, in this case Sandbrook & Channel 5's finest. There has to be a better way in 2018 than adding fees that make a debt even more unaffordable to pay off by adding more fees therefore more debt.

 

https://www.consumeractiongroup.co.uk/forum/showthread.php?486038-response-pack-N9-sent-to-wrong-address-got-CCJ-Now-DCBL-%A375-Recovery-Fee(1-Viewing)-nbsp

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

Have we helped you ...?         Please Donate button to the Consumer Action Group

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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Here is an example of why Enforcement is flawed first thing someone knows about a CCJ is when the HCEO fetches up at the door, in this case Sandbrook & Channel 5's finest. There has to be a better way in 2018 than adding fees that make a debt even more unaffordable to pay off by adding more fees therefore more debt.

 

https://www.consumeractiongroup.co.uk/forum/showthread.php?486038-response-pack-N9-sent-to-wrong-address-got-CCJ-Now-DCBL-%A375-Recovery-Fee(1-Viewing)-nbsp

 

Enforcement has to be funded somehow though and it can't and shouldn't be coming from the taxpayer. And why should the person who is owed money be landed with that bill?

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Here is an example of why Enforcement is flawed first thing someone knows about a CCJ is when the HCEO fetches up at the door, in this case Sandbrook & Channel 5's finest. There has to be a better way in 2018 than adding fees that make a debt even more unaffordable to pay off by adding more fees therefore more debt.

 

https://www.consumeractiongroup.co.uk/forum/showthread.php?486038-response-pack-N9-sent-to-wrong-address-got-CCJ-Now-DCBL-%A375-Recovery-Fee(1-Viewing)-nbsp

 

The matter of a wrong address (and in particular; with parking debts) is a serious matter and thankfully, the government are looking at ways in which to resolve this problem.

 

The notes to the recent consultation make interesting reading and whether we like it or not, the fact remains that motorists very often fail to advise DVLA of a change of address on their V5C (Log Book). Interestingly, from the enquiries that I receive weekly from motorists regarding either Magistrate court fines for speeding offence etc or local authority issued penalty charge notices, it is interesting that most people do in fact update their driving licence with DVLA.....but not their V5C.

 

https://consult.justice.gov.uk/digital-communications/default-county-court-judgments-2/

Edited by Andyorch
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Enforcement has to be funded somehow though and it can't and shouldn't be coming from the taxpayer. And why should the person who is owed money be landed with that bill?

 

No where money is owed there should be a means of enabling repayment, but where it as a consumer debt unpayable due to a sudden illnesss/disability/loss of job etc token payments should be acceptable, of course the OC writes off the debt, claims against tax etc, then flogs it for pennies in the pound to the likes of Arrows, lowell, etc who then press that debtor for the full amount, and issue claimforms like confetti hoping for a default CCJ that they can use to screw the debtor over.

 

The sale of written off debt should be banned.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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