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Friend gave 4 digit number to fraudster&lost money


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Hi all,

I have a lovely friend who made a naive mistake two weeks ago - she received a phone call from a 'very believable' fraudster who asked her for some info about her bank card to 'pass security', etc. Ultimately, on the Monday she lost £350.

 

Even though she contacted her bank on the Monday, they are refusing to reimburse her.

Please can I ask if she has any avenue to go down on this?

 

Thank you.

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whos the bank

and I would expect she's been a customer for a Very long time

they shouldnt be letting these payment go through if its not part of proven history of use.

 

register this with action fraud for sure.

then name the bank please

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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sorry I said should when I meant shouldn't

if these payments don't fit her typical account usage

they should NOT have let them go thru.

but contact her and query them. FIRST!!

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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When you say she 'lost' £350, by what method was this sum deducted from the account.

 
 

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