Jump to content

  • Tweets

  • Posts

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.


      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Judgment Set aside - should compo be claimed for?

style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 2283 days.

If you need to add something to this thread then


Please click the "Report " link


at the bottom of one of the posts.


If you want to post a new story then


Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 



Recommended Posts



This site has proven of great help.

I am posting here on behalf of my nephew.


to cut it short, nephew was supposedly parked in an Ibis hotel car park and was not a guest.


Received a ticket from Civil Enforcement Limited

. He ignored it because it was not his vehicle having repeatedly told them.


As a result, they took nephew to court.

He was able to set aside the judgment because the claim form didn't specify what the amount being claimed for was and also, it was not signed by a 'person", but by a company.


I accompanied him to court and the judge set aside the judgment.

Nephew received a letter following on from court hearing where it said:

  • 1. The judgment against AU dated 27th Nov be and hereby set aside.
  • 2. Claimant to file and serve a fully particulated Particulars of Claim by the 5th March
  • 3. Defendant to file and serve a defence by the 19th March
  • 4. Direction Questionnaires by the 9th April.


Nephew spoke to court and they advised C's have not filed a particulars of claim.


Question is - should nephew still file his defence? AND


Can he counter claim for compensation?


Many thanks,


Edited by dx100uk
Link to post
Share on other sites

Moved to private parking


You can't counterclaim for your costs


File the defence

Knock up a costs order and give it to the judge on the day

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

Unfortunately, the only way to get back the costs for the set aside is to win the case.


Now that's it's been set aside, it's as if the case has not been heard. So neither side has won or lost.


However, the set aside fee could be claimed as part of your expenses (but not necessary granted) if they take your Nephew back to court and your Nephew wins.


However, if the PPC decides not to take it back to court, there's no way to get the £255 back unless your Nephew initiates a claim against them. That's going to cost even more money and the result is only 50/50 at best. :|



So hopefully, the PPC will fancy their chances and take it back to court, although if they haven't filed a new PoC, that doesn't look very likely I'm afraid. :-(



All of the above aside, do what dx100uk suggests


File the defence

Knock up a costs order and give it to the judge on the day


At least that way no one can claim or suggest that your Nephew has not complied with the order.

Please note that my posts are my opinion only and should not be taken as any kind of legal advice.
In fact, they're probably just waffling and can be quite safely and completely ignored as you wish.

Link to post
Share on other sites



Many thanks for this :) again invaluable advice!

Sorry for this question - but how would he go about drafting a costs order? And what can he claim for? I don’t want him to go crazy with it - something reasonable and an amount that has a chance of winning in court.


Any advice/guidance, will be greatly appreciated.


Link to post
Share on other sites

It's basically just a list of any costs incurred in defending the claim. Again, this is only going to be of any use if the PPC take this back to court.


1. The set aside fee

2. Any travel expenses to get to the court. Including parking (the Judge will appreciate the irony)

3. Any lost earnings of taking the day off to attend court (doesn't work if you're self employed). Ideally get a letter from the employer stating wages lost.

4. Any other costs reasonably incurred by preparing and defending the claim. Which may include LiP rates. 5 Hours @ £19 per hour if you can't prove financial loss in other ways.


Don't send that with the defence, that's for production at court on the day if it goes that far.

Please note that my posts are my opinion only and should not be taken as any kind of legal advice.
In fact, they're probably just waffling and can be quite safely and completely ignored as you wish.

Link to post
Share on other sites

Okay thank you DF.

So if it doesn’t go to court - which seems to be the case since CEL have not filed a particulars - then there isn’t a chance of winning costs back? Did I read that correctly?


Thank you.


Link to post
Share on other sites

Unfortunately not unless your Nephew issues a claim against them. Whilst it's easy enough to issue a claim, it's going to be more complicated to quantify and carries a risk of just throwing good money after bad. As I said, the outcome is 50/50 at best.


Whilst this means that they 'get away with it', at least there's not the problems that can be associated with having a CCJ.



Rewinding to the start of the thread, you said that this wasn't your Nephews vehicle and he told them that. I'm wondering how they got your Nephews name & address.


Was this a vehicle that he'd sold on, or something else?

Please note that my posts are my opinion only and should not be taken as any kind of legal advice.
In fact, they're probably just waffling and can be quite safely and completely ignored as you wish.

Link to post
Share on other sites



Okay, I’ll take your advice on board.

And correct / he sold on the vehicle but the new driver basically was the one who parked in ibis hotel car park.


But he didn’t even keep a receipt or sales invoice. He’s only 18. So this will be a lesson learnt for him.

Link to post
Share on other sites

I've read this thread very briefly – but so far I tend to disagree that there is no chance of getting costs.


The claimants have failed to comply with the order. Therefore I would suggest that a defence is put in which simply says something like

The claimants have failed to comply with the order of the district judge dated XXX in that they have not filed a particulars of claim.

Accordingly the defendant denies any liability but is unable to plead more specifically as the claimant has not complied with the order of the court and has failed to detail the claim.

Therefore the defendant requests that the claim is struck out and that the court orders that the defendants costs incurred so far be paid by the claimant.

This defence is being served on the claimant as ordered by the court


Statement of truth


If you think I have missed something let me know – but clearly the case is not over yet and you have an opportunity to get in and exploit the claimants lack of compliance with the order and of course the order for costs should be pretty well automatic.


The deadline has been set for 19 March so he needs to get this in without any delay. Deliver it or email it or fax it to the court so it gets there by close of business on Monday the 19th.


He has also to serve it on the claimants. Frankly I would post it off on ... :lol:

Link to post
Share on other sites

Hmmm, I hadn't thought of that. Might work and certainly nothing to lose by trying.

Please note that my posts are my opinion only and should not be taken as any kind of legal advice.
In fact, they're probably just waffling and can be quite safely and completely ignored as you wish.

Link to post
Share on other sites

Thanks BankFodder - I was hoping you'd have something to say, thanks for that.


So he can claim the costs.

Can he also claim anything else? Are there examples of what other members have claimed for and were awarded?

If he can claim other things, can he mention it in the same defence, last line or something?


Thankfully where he lives, the court is like a 5 minute drive. We are trying to write the defence tonight and on his way home, he plans to hand deliver it so its there for Monday 19th March.


Nephew rang the court today to ask where we send the defence, thats when he found out C's never filed their particulars. But the clerk said they will make a copy and send to C's - is that normally the case?




Link to post
Share on other sites

It doesn't mean he wall get them - but he might as well do this because it won't cost him anything extra - so why not.

Of course, it's a shame that he didn't ask for costs in the original application.


I don't think that he can ask for anything else.


Also - the POC deadline has only just passed, they might still put one in and unfortunately the courts are pretty slack about respecting deadlines so don't be surprised if the fat lady still has to sing

Link to post
Share on other sites

IF CEL's actions were unreasonable then he can apply for a costs order under CPR 27.14.2(g) No harm in asking as long as he can sjow that he tried to sort the matter out before a claim was submitted.

What I dont understand though is why he failed to defend the original claim, is there a good reason such as they sent the papwerwork to the wrong place? Half a story will result in advice that doesnt necessarily suit the situation and this wold be the case here if the reasonableness test can be pointed in both directions

Link to post
Share on other sites

Hi EB -


I spoke to nephew - he simply ignored it because he thought it would have been handled by CEL, as he tried to explain the situation of the car being parked was not down to him. So tbh, it was his fault aswell. Thankfully, after doing some reading online, we found similar claims by CEL being struck out because they don’t fill out the particulars properly nor follow the CPR etc.


I will write up a defence based on BankFodders advice.


Question - what’s the maximum he can claim for costs relating to the application?

Not the extra costs such as taking time off work etc.

am unsure as both he and I don’t know what the costs are to go through set aside.


Thanks a lot guys!


Edited by dx100uk
Link to post
Share on other sites

£255...but as stated by BF you should have already requested that within your application to set a side.What else does it state on the order post #1 if any party fails to comply with that order?



We could do with some help from you.



Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

If you want advice on your Topic please PM me a link to your thread

Link to post
Share on other sites

difficult to say without knowing what will happen next but I suspect that they will just drop their hands to avoid costs and then he gets nothing.


Knowing what the original claim says and what paperwork he has to show they didnt follow the protocols of the POFA would be a massive help as all of the fault can then be pointed out and he may well recover the set aside fee at this point and certain costs if they decide to continue with the claim (unlikely)


As you have such a short time he should put in his statement that he is claiming his set aside costs on the grounds that the original claim failed to meet the requirements of CPR 16.4 ( statement of facts) so mention the CPR's and fingers crossed.


List of costs as well so set aside fee, any postage/printing costs.


Given more time to research we could bury this now but this will have to do.

Edited by dx100uk
Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?

  • Create New...