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Harlands and Xercise4Less problem

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Hi guys,


I'm in pretty much an identical situation to this (even down the the amount of money I 'owe'). I also followed the advice offering them the final month payment, using the template provided here and on other threads, which they have come back and refused today.


Apologies if it seems like I am hijacking this thread but the scenario is so similar to mine that I thought I would be better to keep both situations together.


I would be extremely interested to hear how this progresses, and if there is any other advice going forward from this point.



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Hello and welcome to CAG.


You need to start a new thread of your own please. We always suggest this regardless of how similar your problem is. Perhaps you could post up a redacted copy of the letter on your thread please.


Best, HB

Illegitimi non carborundum




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Hi Biggadee and welcome to CAG


You now have your own thread. Your post and the reply were moved from this Harlands thread (for a Lifestyle Fitness gym) - https://www.consumeractiongroup.co.uk/forum/showthread.php?485548-just-another-Harlands-thread&p=5105179&viewfull=1#post5105179


On that thread, Dexev was talking about offering to pay Harlands the £25 admin fee. Lots of advice suggested that was the WRONG thing to do but that's Dexev's prerogative.


We need the right info here on your thread so let us know :-


1. What gym this is about.


2. Was this a rolling monthly agreement.


3. Did you fail to pay the final fee after giving notice to cancel.


4. I assume you offered to pay the final fee using one of my drafts but please confirm.


5. Did they reply by letter and what did they say.



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