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    • Your case shows the idiocy of employing a solicitor to do things you could easily do yourself. Had Countryside dealt with their own case they would have entered judgement on 4 June and there would have been no way back for you. But they thought they were clever by running to Rachael and Sean of BW Legal for a more "professional" (aye, right) service.  These dodgy solicitors can only make money on private parking cases by doing everything on the ultra cheap and certainly cant check the judgement date for every single separate case. Ho!  Ho!  Ho! Anyway, glad you got the defence filed OK. The next stage is that the central bulk court will send out a simple form called a Directions Questionnaire to you and to Countrywide which is part of the allocations process to your local court.  If you read this short thread you will see all the stages of the court process  https://www.consumeractiongroup.co.uk/topic/406892-highview-parking-anpr-pcn-claimform-urban-exchange-manchester-claim-dismissed/#comments
    • It is already trespass, nothing further needed to make out trespass. Not sure where ‘interference with goods’ helps you / how you’d bring a claim for that that stops them parking there.
    • Thanks Dx,    For some further information, the holiday was booked as a package holiday for 2. One of the 2 had to be changed, and changing costs £700 for a new flight as "tickets had been issued and they cant do a name change". I cant quite figure out how compensation works for things when it comes to package holidays.    From what I can tell  - The plane was due to land in Turks and Caicos to drop off passengers, something happened during descent, resulting in technical fault.  - The rest of the original flight from Turks & Caicos -> Montego Bay was cancelled  - A New flight was put on today, which was then delayed by 1.5hrs aswell  - Hotel was provided for the night after much hassle.  - 1.5 days, 2 evenings of holiday lost  If I understand correctly, since the original flight (LHR -> Turks -> Montego Bay) was cancelled, they are both entitled to a refund on that full flight? I can't quite work out if they are only entitled to a refund for the equivalent of Turks -> Montego Bay, or for the full LHR->Turks->Montego Bay, since it was issued as one ticket/all Virgin, and they should have arrived yesterday..?)  I can't work out how to get the cost of that compensation, or whether its a set figure, and how the loss of days of holiday is factored in   I am aware:  If you received less than 14 days’ notice of the cancellation, you are generally due compensation, awarded in pounds or euros depending on where your flight was due to depart from, according to the following scale: £220 / €250 for all flights of 1,500km or less (e.g. Glasgow to Amsterdam); £350 / €400 for all flights between 1,500km and 3,500km (e.g. East Midlands to Marrakech); £520 / €600 for all other flights (e.g. London to New York). Compensation will be reduced by 50% if the arrival time of the replacement flight doesn’t exceed the arrival time of the original flight by: two hours for flights of 1,500km or less; three hours for flights between 1,500km and 3,500km; four hours for all other flights. So I "think" its £520pp for the flight part as compensation (7500km)... but some sites say its a full refund for the flight... is it both?  Thanks,  Ryan  
    • Our business was only transacted digitally as I was not in England at that time.  
    • Funny. But not sure I should ! Wondering if I could place pots and plants - which a) would look nice and b) would it then be trespass and interference of goods?
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Government signals commitment to improving bus access for wheelchair users


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Government signals commitment to improving bus access for wheelchair users

 

Government accepts expert legal recommendations aimed at ensuring that wheelchair users can access bus services.

 

New measures to ensure that wheelchair users can safely access on-board wheelchair spaces on buses will be introduced by the government.

 

This follows a Supreme Court judgment last year concerning the ‘reasonable adjustments’ which bus operators should provide for passengers in wheelchairs, and will be aimed at challenging the barriers still faced by some people with disabilities when using bus services.

 

Today (8 March 2018) the Department for Transport announced that it will begin developing proposals to ensure that wheelchair users can access buses and that drivers can fulfil the duties given to them by the courts.

 

READ MORE HERE: https://www.gov.uk/government/news/government-signals-commitment-to-improving-bus-access-for-wheelchair-users

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  • 3 months later...

This is good news. Whilst I've never personally experienced someone who doesn't need it refusing to give up a wheelchair space, I know that it does happen and quite often the bus driver, sometimes under pressure from other passengers to continue the journey as quickly as possible, is apparently unable to do anything about it.

 

My biggest issue is often actually getting on to the bus - the sinking feeling when you see someone else in a wheelchair already queuing and you know there's only one space on this hourly service and the often protracted manoeuvres to get into the space once on the bus, plus the sighs of other passengers at the time involved in the driver putting the ramp out and then putting it away again before he can carry on.

 

However the railways shouldn't feel complacent. Only last week I held the train up for more than 10 minutes whilst station staff attempted to get me on board, involving at least 30 people having to get off the vastly over-crowded service and a lot of luggage being temporarily relocated to the toilet just so I could reach the space, and even then the guard ended up physically lifting the back of my chair into place because there simply wasn't enough room to manoeuvre without removing more passengers and luggage. Of course there was one person who seemed to blame me personally for the inconvenience though most simply blamed 'Chris Failing' to quote the guard.

 

I think everyone in charge of public transport should be made to do at least one journey in a wheelchair just to experience how difficult it can be.

RMW

"If you want my parking space, please take my disability" Common car park sign in France.

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I do find it strange in our "developed" country how difficult it is to use a wheelchair or mobility scooter on public transport. To use the train at Malaga Airport a ramp automatically comes out and you can drive a mobility scooter straight on or off. The majority of their buses are similar - don't forget the bus driver can see as he approaches if he needs to deploy the ramp and/or its kneeling function. Whilst a lot of the newer vehicles in this country are adapted a lot of the older ones are not. Catching a train here is fraught with difficulty even if you have asked for assistance as you don't always get it and are left to struggle on your own.

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I am extremely reluctant to use any train that is driver only because booked assistance so often fails to turn up.

 

When I had to use London Overground earlier this year, on a train with no guard and going to an unmanned station, I actually researched which was the next station that was manned and where I could (hopefully) get off and demand that they pay my taxi fare back to where I wanted to be. Luckily, it all went smoothly that time but I doubt I'll ever be confident in that situation and it is reflected in which journeys I am prepared to attempt.

 

As for the Underground - never!

RMW

"If you want my parking space, please take my disability" Common car park sign in France.

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I am extremely reluctant to use any train that is driver only because booked assistance so often fails to turn up. Worst station - Manchester Piccadilly, best so far Newcastle Central/Edinburgh Waverley/Kings Cross

 

When I had to use London Overground earlier this year, on a train with no guard and going to an unmanned station, I actually researched which was the next station that was manned and where I could (hopefully) get off and demand that they pay my taxi fare back to where I wanted to be. Luckily, it all went smoothly that time but I doubt I'll ever be confident in that situation and it is reflected in which journeys I am prepared to attempt.

 

As for the Underground - never!

 

 

For London always used black cabs. Must point out it wasn't me that needed the help it was my other half.

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