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Hermes refuses to collect wrongly delivered parcel

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A parcel (which appears to be a large quantity of contact lenses) was delivered to my address by Hermes recently, left on the doorstep (left in a 'secure' place!).


The address is my address but the name is not mine nor is it anyone I know. There is no number or instruction on the parcel but after some investigation I found a way of contacting Hermes and reported it to them.


I've just had an email from them saying because the address on the parcel is correct, they have delivered it correctly and that I should contact the sender of the parcel.


Buggered if I'm wasting any more time with it, they're going in the bin. What a waste.



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