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    • Thanks @lolerz. I've attached it to the post. What do you think? What's the organ grinder? NTK.pdf
    • I'm afraid that if the value of the item was under declared then that is probably the best that you can hope for. Also, because the item was incorrectly addressed – even by a single letter, if that because the issue relating to the delivery then that has probably compounded the problem. There is probably very little that can be done. If you are lucky you will get the item back and then you can start again and declare it properly. Undervaluing parcels which are sent by any means is always going to cause a problem if the item is lost or damaged. It may mean that the cost of delivery is slightly less – but at the end of the day the risk becomes yours. When you enter into any kind of contract, effectively you declare it a level of risk to your contracting partner – and they decide to enter into the contract with you based on that level of risk. You have declared a level of risk and £50 – and that's the deal.   Additionally, undervaluing an item which is an internationally has the effect also of evading customs and any VAT system which is in force in that country – and that makes the whole thing a little bit more serious
    • Perfect. Nice and brief and to the point. You don't bother to start telling your life story. Just the way it should be. Send it off. You have probably done enough reading to understand that it won't make any difference don't start drafting your particulars of claim. Open an account with the MoneyClaim County Court system and start preparing. Post your particulars of claim here before you click it off. You may have noticed that at some point you will be asked if you want to go to mediation on this. We used to advise it but now we recommend that you decline mediation and go to trial. Your chances of success are much better than 95%. Going to trial will incur an additional hearing fee but of course you will get that back. However if you go to mediation, they will simply try to penny pinch and to get you to compromise and also they will sign you up to a confidentiality agreement and probably threaten you if you breach it. Not only that, if the mediation fails because you stand your ground, it will add additional delay while they then give you a date to go to trial. The best thing to do is to decline mediation – prepare for court hearing. Pay the extra fee. The chances are that rather than get a judgement against them they will then offer you a full settlement rather than go to court. If they do offer you full settlement then you will be obliged to accept it – but that's what you want. If they don't offer you full settlement then you will go to trial and there will be a judgement against them. Just so that you understand, our first interest is that you get your money back – but a close second is that it does go to trial and there is a judgement which we will then be able to use to help other people. Anyway as you should realise, we will help you all the way.
    • I sent a parcel to Singapore but i spelt the address incorrecltly by 1 letter so the parcel couldnt be delivered and was returned back to the Uk but checking the tracking today the parcel had returned to the UK but is somehow on its way back to Singapore as the tracking says "Item leaving the UK"    Ive spoken ( tweeted) Royal Mail help who confirm that the parcel seems to be going back to Singapore and that if its not " Delivered" by the 29th of April theyll deem it as lost and will accept a claim but i cant remeber when booking what the compensation amount was but i dont think it covers the amount of the item.  As it was my fault that it wasnt delivered in the first place can i trey and claim the full amount back ? i think if i remember correctly it was £50 compensation but the item was £170 So the timeline is thus ...   22nd Of March .    Booked via P2G & dropped off a Post Office.  25th March arrives in Singapore and goes through customs ect ect 26th   Incorrect address and item is flagged as "return to sender" 28th Item leaves Overseas intenational processing centre 15th of April , Item is leaving the Uk (Again)   ?    
    • Post the NTK up here for the regulars to double-check. I highly doubt it's compliant with POFA though. Ignore the deforestation that comes unless it's ever a letter of claim. Any luck with the organ grinder?
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Lowell/BW Claimform - old BT Debt ***Claim Discontinued***


Janet the Planet
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Hi, and thank you in advance to anyone who offers help in this matter. I am new here, and somewhat blown away by the kind and helpful people who appear to frequent this forum! =-)

 

On the 12/01/18 I received a county court claim from BW Legal, regarding an alleged debt owed to Lowell Portfolio, arising from an alleged debt owed previously to BT. This is for £160 + costs, meaning the total allegedly owed to Lowell is £250.

 

The particulars of claim mention a contract between myself and BT. It has been a number of years since I had a contract with BT, and I have no recollection of ever owing them any money.

 

I found the default on my credit report, where it is stated that I opened this account on 28/12/13. It seems unlikely however, that I would open a new BT account at this time, as would have been preparing to move out of that particular property less than a month later. I also thought it unlikely that I could run up a bill of £160 in less than a month.

 

With all of this doubt concerning the debt, I sent a CPR request to BW Legal asking for the documents mentioned in the particulars of claim (Contract, deed of assigmnent, default notice). I also filed my defence online on the grounds that I do not recall the account with BT.

 

BW Legal have since replied to say that their client wishes to continue with the claim. Though they have not provided me with any of the information requested.

 

On the Mcol website it says the court have sent me the directions questionnaire a week ago, though this has yet to arrive.

 

So I have come here for the following advice -

 

Is there anything else that the court will expect me to have done so as to 'refresh my memory' regarding this debt? (Should I send an SAR request?)

 

Should I be concerned that the directions questionnaire has yet to arrive?

 

Any other advice would be very much appreciated.

 

Thank you

 

Janet

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Hi Janet and Welcome to CAG

 

I have moved your thread to our Financial Legal Issues Forums..as the norm when a member receives a court claim.

 

If you could read the following link and then copy and paste the Q,s and your responses back here so we have all the history and details of the claim in one post...then we will advise from there.

 

https://www.consumeractiongroup.co.uk/forum/showthread.php?419198-You-have-received-a-Claim-What-you-need-to-do.-**UPDATED-2016**(1-Viewing)-nbsp

 

Regards

 

Andy

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Link to DQ N180...which you can complete on screen and print 3 copies.

 

https://www.consumeractiongroup.co.uk/forum/showthread.php?406099-LEGAL-N180-Directions-Questionnaire-(Small-Claims-Track)-**Correct-at-Sept-2016**

We could do with some help from you.

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Thank you so much for the incredibly quick reply Andy! I have copied and pasted the questions into this post........

 

Name of the Claimant ? Lowell Portfolio 1 LTD

 

Date of issue? 12/01/2018

 

What is the claim for?

 

Particulars as per N1...

 

The claimant's claim is for the sum of £160 being monies due from the defendant to the claimant under a non regulated telecommunications agreement between the defendant and BT PLC, assigned to the claimant on 27/03/2017 notice of which has been given to the defendant.

The defendant failed to maintain the contractual payment under the terms of the agreement and a default notice has been served and not complied with.

The claim also includes statutory interest pursuant to Section 69 of the County Courts Act 1984 at a rate of 8.00% per annum (a daily rate of £0.03 from the date of assignment to being an amount of )

 

Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? - I don't think so, though all the correspondence are documents being passed to me from a previous property.

 

What is the value of the claim? - £250

 

Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? - No it appears to be for a landline.

When did you enter into the original agreement before or after 2007? - After.

 

Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. - Debt purchasor.

Were you aware the account had been assigned – did you receive a Notice of Assignment? - I don't think so.

 

Did you receive a Default Notice from the original creditor? - No

 

Have you been receiving statutory notices headed “Notice of Default sums” – at least once a year ? - Perhaps at my old address, however these were not handed to me when the claim forms were.

 

Why did you cease payments? N/A

 

What was the date of your last payment? N/A

 

Was there a dispute with the original creditor that remains unresolved? N/A

 

Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? N/A

 

Thank you again for any help =-)

Edited by Andyorch
Particulars added
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Thank you Janet......if you could get the particulars we require it verbatim less any identifiable data.

 

With regards to the following question......read the following link...it will be come important as the claim proceeds.

 

" Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? "

 

https://www.consumeractiongroup.co.uk/forum/showthread.php?481827-The-Pre-Action-Protocol-for-Debt-Claims-is-made-by-the-Master-of-the-Rolls-as-Head-of-Civil-Justice.-1st-Oct-2017

 

If you could also post a copy of your defence that you submitted that would be helpful.

 

Do not submit the DQ until your advised by the court

 

Regards

 

Andy

We could do with some help from you.

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Hi and thank you again Andy!

 

I am about to read through the pre-action protocol info you linked me to, and I will update the particulars of claim verbatim this evening.

 

In the meantime I have added the defence I submitted below.....

 

 

IN THE NORTHAMPTON COUNTY COURT (CCBC)

 

 

Claim No:

BETWEEN:

 

 

Lowell Portfolio 1 Limited CLAIMANT

 

And

 

DEFENDANT

 

 

 

 

DEFENCE

 

 

1. I received the claim from the Northampton County Court

dated 12th January 2018.

 

2. Each and every allegation in the Claimants’ statement of case

is denied unless specifically admitted in this Defence.

 

3. This claim appears to be for an unregulated telecommunications

agreement.

 

4. The Claimants’ statement of case fails to give adequate

information to enable me to properly assess my position with

regards the claim.

 

5. The Claimants’ statement of case states that the account was

assigned from BT to Lowell Portfolio. The Defendant

does not recall receiving notice of this assignment.

 

6. The claimant is put to strict proof that a notice of assignment

was issued in accordance with the Law of Property Act 1925.

 

7. On the 15th January 2018 I sent a request for inspection of

documents mentioned in the Claimants’ statement of case under

Civil Procedure Rule 31.14 to BW Legal Solicitors. I

requested the Claimant provide copies of the contract between

BT and the Defendant, the Deed of Assignment, the

Notice of Assignment and of the Default Notice.

 

8. BW Legal or Lowell Portfolio 1 have not sent

any of these documents to me.

 

9. Under Civil Procedure Rule 16.5 (4) Where the claim includes a

money claim, a defendant shall be taken to require that any

allegation relating to the amount of money claimed be proved

unless he expressly admits the allegation. Therefore It is

expected that the Claimant be required to prove the allegation

that the money is owed as claimed.

 

10. On the 26th January 2018 I received a letter from BW Legal

advising that this case had been put on hold while they obtain the

appropriate documents from Lowell Portfolio 1. They advise that

they will make contact in approximately 30 days.

 

11. I request the court orders the Claimant to provide the

necessary documentation in order for me to fully plead my case

else the Claim should stand struck out.

 

12. In the event that the relevant documents are received from the

Claimants I will then be in a position to amend my defence, and

would ask that the Claimants bear the costs of the amendment.

 

13. It is denied that the Claimant is entitled to the relief as

claimed or at all.

 

Statement of Truth

 

The Defendant believes that the facts stated in this Defence are

true.

 

 

 

Signed...

 

Dated... 6th February 2018

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Excellent.....in the meantime you could ring MCOL and ask if they have dispatched DQs...if so and yours has gone adrift use the link provided in post#3

We could do with some help from you.

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You need to remove the part about Deed OF Assignment.

 

Defence has already been submitted...we can distance on that as the claim proceeds.

We could do with some help from you.

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I have read through (most of!) the Pre-Action protocol. I can not say with 100% certainty that they didn't send a Letter of Claim, though I am quite sure that, I have never had sight of such a letter. The protocol appears to suggest that they should provide information concerning the original agreement, (dates, parties to it, amounts etc). This info would have likely been sufficient to remind me of the alleged debt, and is the type of information I had hoped they might provide in response to my CPR request.

 

I am currently trying to contact the court to ask if they can confirm that the DQs have been issued. The number is seemingly forever engaged! I notice however that on the MCOL website the claim history notes that they were sent on the 22/02/18.

 

Hey thank you so much for your help.

 

Janet

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You can also email Northampton if no success...but it sounds like its on route...if not here by Thurs/Fri I would be concerned as its date/time sensitive

We could do with some help from you.

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Hi again, I am just adding the Particulars of Claim, as written verbatim on the front of the claim form......

 

'The claimant's claim is for the sum of £160 being monies due from the defendant to the claimant under a non regulated telecommunications agreement between the defendant and BT PLC, assigned to the claimant on 27/03/2017 notice of which has been given to the defendant.

The defendant failed to maintain the contractual payment under the terms of the agreement and a default notice has been served and not complied with.

The claim also includes statuatory interest pursuant to Section 69 of the County Courts Act 1984 at a rate of 8.00% per annum (a daily rate of £0.03 from the date of assignment to being an amount of )

 

Thank you once again for all your help

 

Janet

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Hi, today the court replied to my email, they have sent the directions questionnaire and advised that I should return it by the 12th of March. I will fill this in and send it back.

 

Is there anything else I should be doing in the meantime to prepare for the hearing? It will be my first time in court and I am a little anxious.

 

Any advice is greatly appreciated.

 

Thank you.

 

Janet

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Hi, today the court replied to my email, they have sent the directions questionnaire and advised that I should return it by the 12th of March. I will fill this in and send it back.

 

Is there anything else I should be doing in the meantime to prepare for the hearing? It will be my first time in court and I am a little anxious.

 

Any advice is greatly appreciated.

 

Thank you.

 

Janet

 

See post #3

 

Then wait for your Notice of Allocation N157 and post back

 

Andy

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

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  • 4 months later...

Good news Janet and a very well done.

 

Regards

 

Andy

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

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  • dx100uk changed the title to Lowell/BW Claimform - old BT Debt ***Claim Discontinued***
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