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By BankFodder · Posted
Okay, well done for getting the police to take notice. Have you got a crime reference number? -
When we bought the car Tim promised to send us an invoice..never came..all we received was acknowledgement of full payment of £11650 (I try to type it quickly then not look!!) with the registration number and saying it would have s as service and valet.. he sent the above through his iPhone iCloud and thanks, Tim..!! no mention of any company so Tim has had the money I’m guessing.. we bought the car after seeing his cars advertised on eBay, gumtree and motors and they are advertised as being sold by Auto-velocita..we thought he was genuine and with all his cars for sale, most being far more in value than ours, we were fools.. in the only email he sent me in response he is called Velocita..I will ask my son to paste it to this site on his return and would appreciate your feedback.. The policeman I spoke to toddy was very helpful..he said they can trace and track the ip to whoever sent it and the recordings of all his promises are invaluable.. I don’t know why he has latched onto my son but only seems to want to talk to him..umm!!
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By BankFodder · Posted
Maybe you should phone their professional body and see what they have to say about the building control and what they would expect from one of their members who are properly exercising the standards required by that professional body. Apart from looking at the website of the professional body, you should be calling them first thing Monday morning. I would certainly be careful about allowing them to start any work which will effectively interfere with the roof cover that you already have because if they ended up removing part of the roof and then you fell into dispute with them so that the house was open to the elements, you might then have a very difficult problem -
well as there will be no records via looking at previous pass use for instance had you used one.. this will simply be a case of possibly just having to pay the missing fare. you don't often see them going any further for what is a single ticket misuse or failure to purchase issue you might not here anything at all. the fact you've done this since july matters not.
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By BankFodder · Posted
Yes, I agree with the above comment. It's encouraging that you haven't paid anything yet – and you probably shouldn't at all. If these people are competent and experienced roofers then they should be aware of these regulations. One thing to point out is that their 20 year guarantee – is only worth anything for as long as they as a training company continue to exist. If they stop trading, for instance if they are a limited liability company and they wind themselves up then your guarantee is useless. Guarantees are only worth anything if they are insurance backed. Once again though you need to be cautious. Lots of people fall for a marketing path that a guarantee is "insurance backed" – but they never actually asked to see the policy or to get a certificate or two double check with the insurer to see that the work is being carried out is really covered. You should always make sure that a guarantee is backed by insurance, that you see the insurance policy. That you receive a certificate of insurance. That you contact the insurer in writing and tell them exactly what you are being sold and get confirmation that the work which is being carried out is indeed covered by that insurance for all the likely risks. The 10 year guarantee by the professional body is probably a bit more useful – but you need to check this as well and make sure you've got written confirmation of it. It doesn't sound good that you are dealing with a company that first of all is extending its view of the amount of work that needs carrying out – secondly doesn't seem to have contemplated the need for this planning control – thirdly seems for some reason or other that the estate agents should have it in hand. Have you checked with the estate agents – even if you are not with them yet to ask them about this? I can imagine that they will say that they have no idea and it's not something they normally do
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Our picks
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Hermes - destroyed item as it was "damaged"- **Judgment for Conversion of destroyed item. **WON**
hellothere124 posted a topic in Postal and Delivery Services,
Ebay Packlink and Hermes - destroyed item as it was "damaged". https://www.consumeractiongroup.co.uk/topic/430396-ebay-packlink-and-hermes-destroyed-item-as-it-was-damaged/&do=findComment&comment=5087347-
- 32 replies
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Post in Bailiffs in at BBC obtain 7 years interest on overpayment of TV licence
Its WAR posted a post in a topic,
I sent in the bailiffs to the BBC. They collected £350. It made me smile. -
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Post in Court Claim Against Hermes - item sent via Packlink was lost/tampered with **WON at mediation full amount **
jj58 posted a post in a topic,
Hi @BankFodder
Sorry for only updating you now, but after your guidance with submitting the claim it was pretty straight forward and I didn't want to unnecessarily waste your time. Especially with this guide you wrote here, so many thanks for that
So I issued the claim on day 15 and they requested more time to respond.
They took until the last day to respond and denied the claim, unsurprisingly saying my contract was with Packlink and not with them.
I opted for mediation, and it played out very similarly to other people's experiences.
In the first call I outlined my case, and I referred to the Contracts (Rights of Third Parties) Act 1999 as the reason to why I do in fact have a contract with them.
In the second call the mediator came back with an offer of the full amount of the phone and postage £146.93, but not the court costs. I said I was not willing to accept this and the mediator came across as a bit irritated that I would not accept this and said I should be flexible. I insisted that the law was on my side and I was willing to take them to court. The mediator went back to Hermes with what I said.
In the third call the mediator said that they would offer the full amount. However, he said that Hermes still thought that I should have taken the case against Packlink instead, and that they would try to recover the court costs themselves from Packlink.
To be fair to them, if Packlink wasn't based in Spain I would've made the claim against them instead. But since they are overseas and the law lets me take action against Hermes directly, it's the best way of trying to recover the money.
So this is a great win. Thank you so much for your help and all of the resources available on this site. It has helped me so much especially as someone who does not know anything about making money claims.
Many thanks, stay safe and have a good Christmas!
Picked By
BankFodder, -
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***Hermes and mediation hints ***
BankFodder posted a topic in Postal and Delivery Services,
Hermes and mediation hints. https://www.consumeractiongroup.co.uk/topic/428981-hermes-and-mediation-hints/&do=findComment&comment=5080003-
- 1 reply
Picked By
BankFodder, -
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