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    • Sorry but I don't necessarily agree with my site team colleague above. I'd like to see diagrams and understand the situation fully before making a judgement. I've been asking for a diagram since Thursday evening – and I'm still not sure why we don't have one. I understand that the van was pulling out from a parking position.
    • the van was stationary when hit..... sorry end of the matter.   it doesn't matter he p'haps  'did something wrong'  its like say running a child over and saying well if he didn't run in the road he wouldn't of got hit.... you should not have been driving in a manner be it legal or not, whereby you could not take the necessary actions to avoid it.   so where do you now stand, what is not resolved to a manner which you feel this is unfair to you...
    • I agree with HB that you need advice from a specialist solicitor. There are potentially Inheritance Tax issues here and your father's dementia, if it means that legally he no longer has the mental capacity to make decisons is a further complication. Do you hold PoA for your father?   Your planning assumes that your father dies before your mother but it may not happen that way. A solicitor will draft Wills to deal with either eventuality.   If your father dies first and your mother wants to sell her house there's no need for her to first transfer it to you to sell it on her behalf. I'm sure she could give formal authority to you to sell it on her behalf, a solicitor could draft the necessary authority.    Alternatively, and possibly better, would be for you have formal Power of Attorney. Again you need a solicitor's advice. I sold my mother's house under PoA when she lost mental capacity through dementia. She needs to sign the PoA while she still has mental capacity.   Is your father currently sole owner of the house they are both living in?
    • Yes please I would like diagrams – carefully drawn – maybe two of them. Showing just before and then after the accident – with parked cars et cetera. You posted that picture above several times already and I keep on asking you for a diagram. I like to get a sense of the width of the road and may be after I have see them come back and ask you more questions about them. I suggest that you use schematic vehicles – with a number in each one 1,2,,3 and a key to Who's Who.  
    • Dx100uk  to be honest im not bothered about avoiding 50/50 liability.  I have got to the point were i just want this situation to be done with , even if that means being 50% liable.   It causing me sever stress and sleepless nights - last thing i need 6 and half month pregnant. 
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    • I sent in the bailiffs to the BBC. They collected £350. It made me smile.
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    • Hi @BankFodder
      Sorry for only updating you now, but after your guidance with submitting the claim it was pretty straight forward and I didn't want to unnecessarily waste your time. Especially with this guide you wrote here, so many thanks for that
      So I issued the claim on day 15 and they requested more time to respond.
      They took until the last day to respond and denied the claim, unsurprisingly saying my contract was with Packlink and not with them.
      I opted for mediation, and it played out very similarly to other people's experiences.
      In the first call I outlined my case, and I referred to the Contracts (Rights of Third Parties) Act 1999 as the reason to why I do in fact have a contract with them. 
      In the second call the mediator came back with an offer of the full amount of the phone and postage £146.93, but not the court costs. I said I was not willing to accept this and the mediator came across as a bit irritated that I would not accept this and said I should be flexible. I insisted that the law was on my side and I was willing to take them to court. The mediator went back to Hermes with what I said.
      In the third call the mediator said that they would offer the full amount. However, he said that Hermes still thought that I should have taken the case against Packlink instead, and that they would try to recover the court costs themselves from Packlink.
      To be fair to them, if Packlink wasn't based in Spain I would've made the claim against them instead. But since they are overseas and the law lets me take action against Hermes directly, it's the best way of trying to recover the money.
      So this is a great win. Thank you so much for your help and all of the resources available on this site. It has helped me so much especially as someone who does not know anything about making money claims.
      Many thanks, stay safe and have a good Christmas!
        • Thanks
    • Hermes and mediation hints. https://www.consumeractiongroup.co.uk/topic/428981-hermes-and-mediation-hints/&do=findComment&comment=5080003
      • 1 reply
    • Natwest Bank Transfer Fraud Call HMRC Please help. https://www.consumeractiongroup.co.uk/topic/428951-natwest-bank-transfer-fraud-call-hmrc-please-help/&do=findComment&comment=5079786
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Local Authority Gas Meter Inspections

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Blood pressure back to normal now


Live in Northern Ireland under housing authority accommodation.


Just had them phone me (Customer service unit) saying that my gas and electric metre need their annual safety check. Fair enough it is a legal requirement. She then started dictating to me time and date for the engineer to visit (Contractor) Between nine and four Monday to Friday.


Like most people, I have to work for a living and single. After much arguing, it was decided a Saturday afternoon and that was like pulling teeth after being threatened with disconnection etc.


She then said if I had no money in the Gas/Electric meters the engineer would cut me off. Can they do that??


Wish to submit a complaint about this treatment and inflexibility, any suggestions.

Being an ex-trade union rep it is water off a duck back but say it was someone with mental health issues etc, totally unacceptable behaviour

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so HA threatening to cut you off or utilities co?


Exactly what requirement is there to keep meter topped up. If there is a clause in your tenancy about dereliction I doubt if not using the gas would trigger that and i firmly believe that the person was told to threaten all sorts of hell just to make their own peoples life easier rather than giving a toss about the residents


Annual meter check is not strictly a safety issue, it is a requirement under law for a multitude of reasons, one being they will have trouble billing you if they dont. They do have powers of entry over this but I think a time suitable for you is perfectly reasonable in case your pet lion eats their meter reader ( I love it that keeping wild animals is still legal in NI)

Edited by honeybee13
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Strange a Housing Authority threatening this especially if this is the electrical & Gas Meters for the Property as they do not own the meters as they are your Energy Providers responsibility.


Yes an Annual Gas Safety inspection is a legal reguirement but at the Meter they only check for leaks/pressure test and they do not interfere with that actual Meters as it is not there property but the Energy Providers.


I would be having a wee chat with your Energy Provider about these Meter Inspections


Also letter of complaint titled Formal Complaint about there actions and also ask for copies of the following:


1. Complaints Policy (not the leaflet)

2. Customer Care/Standards Policy (not the leaflet)

3. Gas/Electrical Safety/Maintenance/Service Policy (not the leaflet)

4. Cyclical Maintenance Policy (not the leaflet)

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I cannot give any advice by PM - If you provide a link to your Thread then I will be happy to offer advice there.

I advise to the best of my ability, but I am not a qualified professional, benefits lawyer nor Welfare Rights Adviser.

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