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Whistletree help!!

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Hi All

 

I just wanted some advice please if anyone has dealt with these before.

 

Long and short of it is,

I underpaid my installment (arrangement) for two months last year unknowingly.

The moment I realised I paid the £180 immediately.

 

It was a typo and despite calls and letters to the above they are taking us to court for (so they say) the arrangement to be made by a judge.

 

I have paperwork to complete on line and I can take all letters/exchanges with me.

 

Unfortunately Whistletree apparently didn't have my mobile number to contact me and were calling the landline, which I no longer use but is connected only for broadband.

 

My arrears some 8 years ago were £24,000 and now are £6,000.

 

Thanks in advance.

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what do you mean by:

they are taking us to court for (so they say)

 

what letter have you received..

scan it up to PDF

read upload.

 

dx


..

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Hi

 

I cannot scan the documents up sadly

- I have one at work but it means the whole world will see the document.

 

Whistletree have said by telephone that they are taking us to court to obtain a repayment of arrears order by the Judge

- this was obtained 6 years ago and adhered to.

 

Looking at the paperwork they are taking us to court for possession.

The arrears total £6,500

the original arrears were over £20k without the unsecured loan part.

The house is approximately 50% LTV at present and rising.

 

I am also going to ask the Judge to look at the interest rate charged as I have asked them to reduce it in line with what they would charge an existing customer (without arrears) and they refused point blank.

Apparently there has been a case proven in court that they should be looking at this.

 

I am worried obviously as it is stressful, but I made a genuine typo and rectified it the minute I knew about it.

Surely a Judge will see this?

 

Hopefully we won't have to pay the £360 court charges either

- the Judge made Northern Rock (original lender) pay them last time.

 

Thank you for your help

Edited by dx100uk
Paras

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Hello Deb.

 

You can edit documents to redact them and you don't need a scanner. Have a read of our upload guide. :)

 

HB


Illegitimi non carborundum

 

 

 

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Thanks I will have a look xx

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