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Government moves towards a shake-up of broken housing complaints system

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Government moves towards a shake-up of broken housing complaints system

 

Government considers options to ensure that no-one is left battling with their landlord or builder to resolve issues with their home.

 

Dissatisfied tenants and homeowners across the country may be offered a lifeline as government considers options to ensure that no-one is left battling with their landlord or builder to resolve issues with their home, Housing Secretary Sajid Javid has announced.

 

From broken boilers to cracks in walls, the current choice of schemes risks leaving thousands without answers, with others having to manoeuvre between at least 4 different services just to work out where to register a complaint.

 

An 8 week consultation beginning today (18 February 2018) will use people’s experiences to shape a simpler and better complaints system, so future disputes can be resolved faster and consumers can access compensation where it is owed.

 

READ MORE HERE: https://www.gov.uk/government/news/government-moves-towards-a-shake-up-of-broken-housing-complaints-system


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