you informed the seller within 30days that there was an issue
you have allowed a repair even though you did have too.
you are quite within you rights to reject the car
that being done by email is somewhat immaterial as you followed by royal mail.
time for a letter before action
giving 14 days to fully refund all of your money and the repairs expenses to date else you WILL issue a small claims without further notification.
in post one you say:
The original card application was completed on the phone
by 'completed' do you mean she originally applied for the card by [please state the method]
she got the card it had the below sticker on it. so she rang the number [show her the sticker]
The method of how she applied for the card is my interest here.
were there two phone calls??
one when she asked for the card
one where she got the card in the post but had to phone to activate it [white sticker]
the above info will further my thoughts on an in for the kill letter
or a dangler letter to see if they want to trip themselves up.
white activation sticker.pdf
so 2 sep claims
1 loan chain
id not be using a scattergun approach on your letter nor the FOS CQ for each.
you claim you knew nothing about the PPI even being charged is simple and good enough - cut it there.
you don't need to clarify that.
and simply put you charged me £xxx ppi increasing by £xx daily until settled
they know the score
cut out the waffle.
safe wait now
if you go that way again
get full CLEAR pix of ALL the signs and the tiny print
where they are situated and from the perspective of if you can see a sign before you enter the private property
get pix of the 'disabled' bay you used its signs there and the tarmac graffiti.
just remember , there is NO such thing as disabled parking on private land
and a blue badge even if you had one, again means nothing on private land
Don't touch them owe me £500 since January 2019 make excuse after excuse. Seem they always have software problems sending money out. Keep saying they will call back or email nothing been chasing it now for 6 mths the phone staff always have the same banter we will chase it up and get back to you then nothing!