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    • YOu say send it first class, get a free Proof of Postage, but would it make any difference if I get it recorded?   As there's under a week left before their cut off date, I just want to ensure 100% they receive it before the date, and have evidence that they did when they receive it.  
    • Have you put a formal claim into Hermes? I think you should put formal claims into Hermes in respect of each one. I suggest that you leave it about five days apart so that they are treated completely separately. Hermes of course will refuse to compensate you – but then we will help you begin a legal action against them. Once again, I think that your best interests will be served by claiming and suing for only one of them – and then the second one separately once you have the result of the first one. We will help you all the way – but you need to start off by reading around the stories on the sub- forum about Hermes complaints and actions against Hermes. You need to understand the mediation process – and there are lots of good summaries on the sub- forum. Also you should read around on this website about the steps involved bringing a small claim in the County Court. Begin the claims process with Hermes so that you get a denial of liability – and then we will go to the next step.
    • The luxury car manufacturer says its battery-powered sports cars will be made in Warwickshire. View the full article
    • Well please can you search everything and get all your documents together. Read them. Understand what you have. And they make sure they are properly filed. Do you have the name and address of the driver? Also I believe that you said that you had received a message from your own insurer saying that you were liable – or something like that. Please can you reproduce that message here – preferably in PDF format   Don't respond to anyone without checking with us first. We would want to know why you are being asked to contact people. However, you definitely need to contact your insurer tomorrow as I've already suggested. You really need to find out what's going on, why they have made the decision that they have and you want copies. Don't tell them that you sent them on SAR. Keep that a completely separate matter – but simply ask them on the telephone to have copies of all the documents that they have assembled in respect of this case. Once again, you should be recording this.  
    • As i stated above, i found out a document from my draw that admirel had sent me on the 25th of january. I found it out to see if it had any information about the van. Then i saw that it said ' section l -witnesses , then a male name .
  • Our picks

    • Ebay Packlink and Hermes - destroyed item as it was "damaged". https://www.consumeractiongroup.co.uk/topic/430396-ebay-packlink-and-hermes-destroyed-item-as-it-was-damaged/&do=findComment&comment=5087347
      • 25 replies
    • I sent in the bailiffs to the BBC. They collected £350. It made me smile.
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    • Hi @BankFodder
      Sorry for only updating you now, but after your guidance with submitting the claim it was pretty straight forward and I didn't want to unnecessarily waste your time. Especially with this guide you wrote here, so many thanks for that
      So I issued the claim on day 15 and they requested more time to respond.
      They took until the last day to respond and denied the claim, unsurprisingly saying my contract was with Packlink and not with them.
       
      I opted for mediation, and it played out very similarly to other people's experiences.
       
      In the first call I outlined my case, and I referred to the Contracts (Rights of Third Parties) Act 1999 as the reason to why I do in fact have a contract with them. 
       
      In the second call the mediator came back with an offer of the full amount of the phone and postage £146.93, but not the court costs. I said I was not willing to accept this and the mediator came across as a bit irritated that I would not accept this and said I should be flexible. I insisted that the law was on my side and I was willing to take them to court. The mediator went back to Hermes with what I said.
       
      In the third call the mediator said that they would offer the full amount. However, he said that Hermes still thought that I should have taken the case against Packlink instead, and that they would try to recover the court costs themselves from Packlink.
       
      To be fair to them, if Packlink wasn't based in Spain I would've made the claim against them instead. But since they are overseas and the law lets me take action against Hermes directly, it's the best way of trying to recover the money.
       
      So this is a great win. Thank you so much for your help and all of the resources available on this site. It has helped me so much especially as someone who does not know anything about making money claims.
       
      Many thanks, stay safe and have a good Christmas!
       
       
        • Thanks
    • Hermes and mediation hints. https://www.consumeractiongroup.co.uk/topic/428981-hermes-and-mediation-hints/&do=findComment&comment=5080003
      • 1 reply
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Charity Commission statement on Oxfam


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Charity Commission statement on Oxfam

 

Charity regulator's response to concerns about Oxfam

 

The Charity Commission has made the following statement in response to concerns raised in the media regarding Oxfam:

 

The allegations reported in the media have absolutely no place in society, and are made all the more shocking by the alleged involvement of charity workers. Charities are rightly held to the highest standards.

 

READ MORE HERE: https://www.gov.uk/government/news/charity-commission-statement-on-oxfam

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the governemnts reliance on charities to deliver services and charities reliance on government for funding was bound to become unstuck and all I can say is about time. there should be a clear separation as charities are all supposed to be non political so accepting the cash and acting as an arm of the state is always a bad thing regardless of the good intentions. There are over a million registred charities and many of them merely duplicate each other or spend fortunes on administration so a proper look at how they run is welcomeed by me but that should also include how governemnts interact with them as well and not just this govt. For example the Red Cross provides the healthcare for entire nations so that means that politics can interfere with its work in other areas.

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Charity Commission opens statutory inquiry into Oxfam and sets out steps to improve safeguarding in the charity sector

 

The Commission launches new statutory inquiry into Oxfam (registered charity number 202918).

 

The Charity Commission, the independent regulator of charities in England and Wales, has today, 12 February, opened a statutory inquiry into the charity Oxfam (registered charity number 202918). It comes after the Commission examined documents sent today by Oxfam regarding allegations of misconduct by staff involved in its humanitarian response in Haiti. The Commission has concerns that Oxfam may not have fully and frankly disclosed material details about the allegations at the time in 2011, its handling of the incidents since, and the impact that these have both had on public trust and confidence.

 

READ MORE HERE: https://www.gov.uk/government/news/charity-commission-opens-statutory-inquiry-into-oxfam-and-sets-out-steps-to-improve-safeguarding-in-the-charity-sector

Edited by stu007

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I cannot give any advice by PM - If you provide a link to your Thread then I will be happy to offer advice there.

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I'd be shocked if anyone thinks this is a surprise.

 
 

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

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Many times on this forum i have expressed my view on charities and most members have told me off.

If Oxfam is in this mess, imagine the small charities run from home by millionaire directors paying themselves wages higher than the prime minister.

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Many times on this forum i have expressed my view on charities and most members have told me off.

If Oxfam is in this mess, imagine the small charities run from home by millionaire directors paying themselves wages higher than the prime minister.

 

NEVER question the Left’s wisdom about their special interest groups.....

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Charity regulator sets out scope of statutory inquiry into Oxfam

 

Update regarding the Charity Commission's investigation into Oxfam

 

The Charity Commission, the independent regulator of charities in England and Wales, has today set out the scope of its statutory inquiry into Oxfam, registered charity number 202918.

 

The inquiry was opened on 12 February 2018 after the Commission examined documents sent on Monday by Oxfam regarding allegations of misconduct by staff involved in its humanitarian response in Haiti. The Commission has concerns that Oxfam may not have fully and frankly disclosed material details about the allegations at the time in 2011, its handling of the incidents since, and the impact that these have both had on public trust and confidence.

 

READ MORE HERE: https://www.gov.uk/government/news/charity-regulator-sets-out-scope-of-statutory-inquiry-into-oxfam

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I cannot give any advice by PM - If you provide a link to your Thread then I will be happy to offer advice there.

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Statement from the International Development Secretary on Oxfam

 

Mordaunt: "Oxfam has agreed to withdraw from bidding for any new UK Government funding until DFID is satisfied that they can meet the high standards we expect of our partners"

 

On Friday 16 February International Development Secretary Penny Mordaunt said:

 

“I have now received a formal response to the set of demands I put to Oxfam in my meeting with Mark Goldring, Chief Executive, and Caroline Thomson, Chair of Trustees, on 12 February.

 

“I made three demands: that they make clear how they will handle any forthcoming allegations around safeguarding - historic or live; that they report staff members involved in this incident to their respective national governments; and that they fully cooperate with the Haitian authorities, including handing over all evidence they hold. Oxfam has now confirmed that they have complied with all of these points.

 

READ MORE HERE: https://www.gov.uk/government/news/statement-from-the-international-development-secretary-on-oxfam

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Would they have ever reported this stories to the public and authorities by themselves?

Oh, hang on, they knew about this for years and they never did anything...

Says it all about them.

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