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    • Found another thread here: witness statement seems to be related  
    • Public backs debt enforcement to support vital public services - survey | CIVEA View the full article
    • Well the fact that he is doing this suggests that he has a certain awareness of his responsibility – but I really don't know what to advise. We know what your rights are – which is that he should give you a full refund. On the other hand, maybe this is the best you are going to get without court action. As he is prepared to make this gesture, maybe he is prepared to listen to reason and give you your money back – or most of it. Maybe you could offer him a deal that he takes the car back and returns thousand pounds to you – you might then eventually settle for £800 or £900 – which of course leaves you out of pocket but at least you would have escaped the problem. Given the risk of the problem of enforcement, maybe that could be a way to go. It's so difficult to know what to make of it. Maybe he feels vulnerable to the risk of a legal action against him. Maybe he doesn't understand the procedure and you could tell him that you will send the bailiffs to his home if he pushes it that way – but on the other hand maybe that will simply get his backup and you will lose the tiny shred of goodwill. I'm sorry, I still don't know what to say. I think we've explained the law to you and we try to outline the risks – but I think it's time now that you need to make your own decisions based on your own judgement. I don't envy you  
    • Hi guys, I'm not sure what happened to my last post about a court date, but I received the letter of small claims, where it stated the claimant has 28 days to pay the court fees, and after which each party has 14 days to send all of the parties copies of any documents they wish to rely on   Last week I received another form from the courts, remote hearing 13th October. So I have a few days to submit my documents. However the new letter is unclear as to whether this is now 48 hours or still 14 days. i will call the courts to give my number as adbvised in the letter   ive attached the letter with personal details removed each party liaise with each other to share their bundle?   Are there any examples of a defence bundle? ive found this case on here whiich seems similar   im presuming my bundle should include my defence documents, in the above link DX100Uk refers to a statement, anything else as it states at the hearing they may not have access to the court file?   My next  steps were: - call court to give telephone - wait to see if the court fee has been paid - is there a way to do this, just call the courts? deadline would have passed by now? - prepare bundle, not 100% sure of this but will start to compile what i have - await the other party bundle - hearing date    
    • (Moved to the Private Land Parking Enforcement forum).   The fact you're in Scotland definitely helps.  In England due to the POFA 2012 they can, under certain circumstances, peruse the keeper of the vehicle.  In Scotland they can only go after the driver - and they don't know who that is! 
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Barnsley Premier leisure gym not harlands **WIPED BY THE GYM**


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hello. im just wanting a bit of advice please.

 

august 2016 i entered a 12 month gym contract - in october 2017 i went in to my gym and asked to cancel my membership. the receptionist took my details but it now seems she failed to cancel my contract. she did inform me to keep my direct debit open for one month, which i did, for any last payments to be obtained.

 

on the 1st of november a gym membership amount of £24.50 left my account and therefore i cancelled my direct debit. i believed this to all be sorted. i have had no contact from anyone in december or january - they have my mobile and house number, home address and my email address should they need to contact me.

 

i have today recieved a very nasty email from the CRS (not Harlands) saying i am in debt to the amount of £448!!! even if my membership had not been cancelled correctly, the amount i owe the gym would be £49 for both december and january. they have told me an admin fee had been added to the debt and the admin fee is £118 - the two gym payments and the admin fee come nowhere near the £488 they have quoted me.

 

i have had no contact from my gym or harlands prior to this email from CRS. i went straight to the gym to demand what was happening and they seemed as shock as i was.

 

do i need to pay anything? do i pay for december and january? im in shock right now about being so much in debt for absolutely no reason - should i not have recieved something earlier from the gym or harlands showing a problem on my account?

 

i really dont know what to do now. my gym only took on harlands group as there collection agency in january and they have had no dealings with them. the manager of the gym has offered to call harlands in the morning for me as nothing is showing up as a debt on my membership which for some admin reason is still classed as being active.

 

 

 

im at a loss of what to do - any advice would be appreciated

 

 

vicky

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no you've done it correctly

1 month after cancel you paid

you are safe to ignore everything.

 

as you've read a few threads

you know they cant do a thing to you.

 

a DCA's in NOT a BAILIFF

please don't hit Quote...just type we know what we said earlier..

 

if everyone stopped blindly paying DCA's tomorrow

the biggest financial industry in the UK, DCA;s -  would collapse overnight.

 

DCA's view debtors as suckers, marks and mugs - that's why they will never tell you they are not bailiffs and have absolutely zero legal powers on any debt.

 

 

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its just a little scary

- never been in debt in my life and to receive such a strongly worded email knocked me off my feet.

 

im going back to the gym tomorrow as my children have swimming lessons there and im going to show them the kind of company they are dealing with.

 

do you think it matters that my membership is still showing as active??

 

this is also something im going to sort out at the gym tomorrow

 

many thanks for your speedy response

- panic and fear had set in straight away!!

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wouldn't bother

you'll just get stone walled.

not their problem.

 

if its by email block them and bounce it back.

 

dx

please don't hit Quote...just type we know what we said earlier..

 

if everyone stopped blindly paying DCA's tomorrow

the biggest financial industry in the UK, DCA;s -  would collapse overnight.

 

DCA's view debtors as suckers, marks and mugs - that's why they will never tell you they are not bailiffs and have absolutely zero legal powers on any debt.

 

 

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Hi Bh and welcome to CAG

 

Other threads here will show you that Harlands/CRS (they are one and the same) threaten lots but do nothing.

 

By all means, tell the gym you're not happy that either :-

 

1. They failed to process your cancellation properly or .......

 

2. Harlands are trying to [problem] you out of nearly £450 !!

 

So, in any event, you could tell them they need to get Harlands/CRS off your case in the next 7 days or you'll make formal complaints about this naming the gym as jointly responsible for fraud and/or harassment.

 

Let us know what they say. If you want to take this further, I'll suggest a brief letter to send Harlands seeking info on the ludicrous amount they say you owe. I doubt they'll even dare reply.

 

Can you please confirm that this is a single m/ship for you at £24.50 per month.

 

:-)

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hi

 

spoke to the gym

they were as disgusted as i was with the letter.

 

they've spoken to harlands & i now have a letter from them confirming that no further action will be taken.

 

turns out they've only recently taken them on & it doesn't look like they were aware of the reputation beforehand.

 

i've pointed them in the direction of the many posts on here to help give them an idea of what they've let themselves in for!

 

thank you for all the advice :)

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Hi Bhwarg and thanks for the update.

 

An excellent result for you.

 

:-)

We could do with some help from you

                                                                PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

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