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Smart Parking ANPR PCN - Haven Banks Retail Park Exeter


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For tickets received through the post (Notice to Keeper) please answer the following questions.

 

1 Date of the infringement 28/11/2017

2 Date on the NTK 29/01/2017

3 Date received 31/01/2018

 

4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? Not sure

 

5 Is there any photographic evidence of the event? Yes – time entering 19.16 and leaving 20.51 – so 1hr 35m. I paid £1 for 2 hours parking.

 

6 Have you appealed? Tried online form but failed – will retry

 

Have you had a response? No

 

7 Who is the parking company? Smart Parking at Haven Banks Retail Park Exeter

 

For either option, does it say which appeals body they operate under.

There are two official bodies, the BPA and the IAS. If you are unsure, please check here

 

Yes – I can go to IAS if they reject my appeal

Further info:

 

I was in a courtesy car from a garage whilst mine was in for repairs.

 

It was outside a bowling alley in Exeter.

I attended with my son and his friend at a Scout bowling evening.

The bowling alley refund parking costs so why would I not pay?

 

I cannot show the ticket I bought as it was so long ago!

The courtesy car went back to the garage on 1 Dec 2017.

I would have cleared it out and thrown all rubbish inc parking tickets away.

 

The notice doesn’t state what I did wrong??

It says I may have not purchased a ticket or stayed longer than the permitted time…

. How can they not tell me??

 

Any help appealing this gratefully received!

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Hi and welcome to CAG

 

As this is a NTK via the post and not a windscreen ticket, they are out of time to enforce this ticket.

from the date of the 'infringement' to the arrival of the NTK, this should be no longer than 14 days

 

Either ignore or enter into a paper chase with (not so ) Smart Parking via the appeals service, I would love to see how they tried to wriggle out of it.

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

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can you tell us where any of their paperwork uses the word FINE please?

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Hi and welcome to CAG

 

As this is a NTK via the post and not a windscreen ticket, they are out of time to enforce this ticket.

from the date of the 'infringement' to the arrival of the NTK, this should be no longer than 14 days

 

Either ignore or enter into a paper chase with (not so ) Smart Parking via the appeals service, I would love to see how they tried to wriggle out of it.

 

Out of time if the OP was the RK.

It was a courtesy car, though.

 

How do you know the initial NtK was out of time?

It may have gone to the RK, who then identified the OL as having the car as a courtesy car at the time.

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please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

Out of time if the OP was the RK.

It was a courtesy car, though.

 

How do you know the initial NtK was out of time?

It may have gone to the RK, who then identified the OL as having the car as a courtesy car at the time.

 

 

Very true. Scan reading again is my shortfall

 

As this car park is an 'enter your reg number' site, what's the betting that either a mistype has occurred or the OP put the totally wrong number into the machine

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

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If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

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That's what I don't understand as they don't even state clearly what I did wrong? It just says "By either not purchasing the appropriate parking time or by remaining at the car park for longer than permitted...." What are they accusing me of?

 

I may have typed the reg in incorrectly? It was a courtesy car, unfamiliar plate and it was dark.

 

So infuriating!

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the NTK will give the time stamps in/out

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

Well as I was there for 1hr 35min according to them - the fee I paid was £1 for two hours - that's the min fee and time for this car park.

 

I've also contacted Tenpin bowling who will be able to confirm my booking. They also refund the cost of the parking so why would I not pay??

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i suspect you typed the wrong reg.

not your problem their ANPR is rubbish!!

and they cant match a payment made again a reg number it did not detect!!

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

Ask the garage when they got a demand becasue the time limits for the NTK only apply to the original letter.

 

You have been named as the driver and the keeper of the vehicle can do that at any time so even 5 years later it would be valid.

 

there are a lot of problems with the ANPR system at this car park and that is down to the operator to sort out,

 

the punter doesnt owe money for their screw ups.

 

It is calculated that 10% of all number plate readings are wrong

and that is with the police ones that are far better than the cheapo cameras the parking co's use

so their error rate will be higher.

 

dont appeal to Smart yet

Edited by honeybee13
Paras
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Spoke to the garage yesterday.

 

The original PCN was dated 4/12/2017, they got it on 8/12/2017 and replied to Smart on 11/12/2017.

 

So it took them just over 7 weeks to re-issue the PCN to me - were they hoping the delay would further the likelihood of me having binned my ticket I wonder...

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once they have the driver to chase they can take 5 and a half years if they want.

 

Yes, they do drag things out hoping you have binned the paperwork and then refuse to hand over copies before a court hearing.

 

They know damned well that most demands are flawed one way or another

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