Jump to content


  • Tweets

  • Posts

    • That's great news and thank you for letting us know. I'll amend your thread title. HB
    • Ironically, 2 weeks after no updates the parcel has been located and delivered today!! So maybe the Evri system is not as bad as it used to be (for me, at least...). Annoying that I spent 3 hours yesterday brushing up on my consumer legislation, but at least I'm well equipped to handle any more issues going forwards! Apologies to have used up the forum's bandwidth and feel free to mark as "resolved".
    • Hi all. Just posting this for other users to take note of. We ordered some furniture from NCF Living in Hull and subsequently cancelled (before delivery) because of poor customer service. They now want to charge us a cancellation fee. (Fat chance). As a little background, they offer immediate delivery (7 to 10 days) on a lot of their products, because it's already manufactured and sitting in a warehouse somewhere. We ordered such an item. 18.5.24 Order placed and £190 deposit paid on a debit card. (0% finance on balance) about £2,000. Arranged them to hold for later delivery, 'cos we were about to move house. 01.06.24 Went into store after house move to fill in their "change of address" form for delivery. Problem: Finance company needed proof of adress. 02.06.24 Went back to store with Solicitor's letter from conveyance process. 06.06.24 Heard nothing further, so went back to store. The evidence had already been approved, but they hadn't told us.A printout of the file was made with notes at the top for store manager get in touch and arrange delivery. 24 .06.24 After an intervening holiday away, we'd still heard nothing, so went into the store to cancel. We were told that "admin" would be in touch within 14 days about the cancellation... Huh?! Asked for contact details of "admin" so I could call them direct (you should ALWAYS keep control of comms), but were told they had none. Went home and did a very painless chargeback for the £190 deposit. (Thanks Co-operative Bank). 25.06.24 Sooo, the day after cancelling, I get the first contact from them ever, trying to arrange delivery! Short summary of the conversation. Me: I cancelled the order yesterday. NCF: I know. Me: So, you've got a cancellation in front of you, but you're trying to make a delivery..? NCF: Well, if you want to cancel, there's a cancellation charge. Me: What costs have you incurred? NCF: We had to order the furniture. Me: It's "immediate delivery", so it's just sat in your own warehouse. NCF: We had to hold the order until you requested delivery. Me: So, it's stll sitting in your warehouse... What have you lost? NCF: You can't just cancel an order without paying the cancellation fee. Me: I just did... Yesterday. Goodbye. I've now emailed their customer services, confirming the cancellation... We'll wait and see... As a side note, there was a retired gentleman outside the store yesterday, buttonholing customers on their way in, warning them not to buy anything there. Apparently, he'd been parked there every day for 3 weeks. He paid £2,500 for a bed which had numerous faults. He was having problems getting a refund, so set up camp outside, to try and get some action. They have had the police visit him 5 times so far. He just explains that this is a civil dispute and they leave. He also showed me a laughable "banning order" that onsite Security have issued him. He said they were quite friendly and sympathetic when he told them the story and said it would probably take several months to go through any possible Court process to evict him. Anyway, I've referred him here. Don't know whether he'll turn up. I'll post further if NCF start playing games.
  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Euro Car Parks ANPR PCN - Wellington Street Stockport


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 2213 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi

 

For PNC's received through the post [ANPR camera capture]

 

please answer the following questions.

 

1 Date of the infringement 17/01/18

 

2 Date on the NTK [this must have been received within 14 days from the 'offence' date] 25/01/18

 

3 Date received 29/01/18

 

4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [y/n?] Yes

 

5 Is there any photographic evidence of the event? Pictures of just the licence plate with Entry and Exit times

 

6 Have you appealed? {y/n?] post up your appeal] No

Have you had a response? [Y/N?] post it up

 

7 Who is the parking company? Euro Car Parks

 

8. Where exactly [carpark name and town] Wellington Street, Stockport

 

For either option, does it say which appeals body they operate under. BPA

I was wondering whether anyone would be able to help with a Parking Charge Notice I have received.

I have read through a few posts on here and I'm hopeful I could not pay this charge but would appreciate anyone's advice?

 

I was in the Magistrates court (as support not accused) all day from 9am to 5.10pm.

 

 

During the day the only car parks I could find that were available were for 3 hour limits and after using two in the morning I went to one on Wellington Street in Stockport for the afternoon.

 

 

I paid for the maximum 3 hours parking but unfortunately after lots of waiting the case I was in finally got seen at 4.40pm but was eventually adjourned (long story),

 

 

This made me late for the car park but I thought nothing of it as I didn't have a ticket - I thought I had struck lucky.

 

However I since received a PCN in the post and was wondering if anyone could help.

The car park is only a small one and I managed to get the last space.

 

 

I did drive round he tight little car park to check spaces and this tight one was the only one left.

The Entry time was 13:51 and Exit was 17:16

Link to post
Share on other sites

scan up the PCN to PDF please

read upload

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

Is this car park local to you?

 

Have you got, or can you get a photograph of the signage they refer to?

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

Link to post
Share on other sites

Yes it's not too far away I can drive there to get the photo no problem

 

Excellent, get a photo of the entrance, and any signage at the entrance, and of a sign in the car park.

 

EB will pick this up later and be able to exploit their incompetence.....

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

Link to post
Share on other sites

Well I went there last night and took the photo's attached. Don't know why I thought it was a maximum 3 hours car park but seems it's not. There are so many round there that are maximum 3 hours maybe that's why I'm confused.

 

 

Don't know if that's good or bad for the case but took the attached pictures last night

Car Park Pictures.pdf

Link to post
Share on other sites

well,

the multiple signs do them no favours at all.

 

In essence you are invited to park for £1.50 without strings according to the most prominent sign,

others refer to terms that arent there so dont count ( the pay by phone sign)

others refer to other signs for terms

so in essence are an invitation to treat and not contractual and

 

these signs do not say dont park if you wont agree to the small print located elsewhere so you can consider and then decide not to accept and there is nothing that says you have to pay a penalty for not accepting the small print.

 

The lack of suitable methods to pay but not saying you must pay before parking again means that this is not an offer that is binding.

 

Displaying a ticket is pointless as it is all ANPR linked and you wouldnt get a ticket to display if you paid online or by phone so it is nonsense.

Having one of the main terms of parking self defeating then means that the others carry little weight either.

they also admit that they calculate entry and exit times rather than actual time that the vehicle was parked.

 

Now most of the time this is a trivial point but what if you had trouble paying by phone or you had to queue to exit the car park? that is not time you are under any contractual obligations

so they cnat charge you but state that they will.

 

Likewise enter the car park,

read the signage,

decide you dont want to be bound by it and leave.

Will they charge you?

They have signed up to a code that says they wont.

 

Lastly the NTK says that the permit/ticket didnt cover the date and time of parking.

 

Well, where on their list of terms that attract a breach of contract charge of £100 is that specifically mentioned?

You cant breach a condition that doesnt exist.

Edited by dx100uk
paras
Link to post
Share on other sites

first choice:

ignore them and wait and see what they do,

you can always tell them they are wrong and to sod off at some point in the future.

 

second choice: tell them they are wrong now but risk showing your hand and thus making them think that a rebuttal of your statements will make you likely to then pay up.

 

The former costs them more money as they will invariable pay a dca to write scary letters,

the latter speeds thing up slightly but really wont get them to drop the matter as they know they dont have a decent case to claim for you but then they dont have a case to claim from anyone and that is how they make a living.

 

We still have a few more tools in our box, they dont

Link to post
Share on other sites

So I'm thinking that its better to appeal now just in case I do have to end up paying as i would get the reduced rate.

 

I know i have to write an appeal to them would I show my hand, part of my hand or none?

 

Is there a standard letter that has been used? Do people generally ignore them is that the best?

Link to post
Share on other sites

no wait

  • Confused 1

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

So I'm thinking that its better to appeal now just in case I do have to end up paying as i would get the reduced rate.

 

 

Ha ha ha, reduced rate! How about you pay them nothing, can't get any more reduced than that!

 

Ignoring them is the old advice, wait and see if they're still dumb enough to try and escalate it before you respond, let them waste their money.

  • Confused 1

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

Link to post
Share on other sites

no-one here would ever suggest that you pay up a lesser amount when you owe nothing. You havent read what has been written properly and the parking co's rely on that to amke their threats look like substance

 

Now get pictures of the signs etc so we can show you where you win and they lose.

So I'm thinking that its better to appeal now just in case I do have to end up paying as i would get the reduced rate.

 

I know i have to write an appeal to them would I show my hand, part of my hand or none?

 

Is there a standard letter that has been used? Do people generally ignore them is that the best?

  • Confused 1
Link to post
Share on other sites

  • 3 weeks later...

as post 14

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

So I have now received a 2nd letter from them stated that the reduced rate no longer applies (as attached)

 

 

Do I just ignore this one too? Thanks in advance

 

You are falling for their implied authority when they have zero, next door's rabbit has more authority.

  • Confused 1
Link to post
Share on other sites

  • 4 weeks later...

Hi All

 

 

Well just when I was starting to think that they had given up I received a letter from a Debt Recovery Company chasing the payment which has now gone up to £160 (see copy attached)

 

 

Is it now time for me to write to Euro Car Parks stating reasons that this isn't a fair charge? Should I use the reasons stated in this thread and that it didn't allow for parking time, machine time etc

 

 

Thanks in advance

ECP Binder.pdf

Edited by DragonFly1967
Combined PDFs
Link to post
Share on other sites

as post 12

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

Do not contact Daft Recovery Pass. You can quite safely ignore them to your hearts content while enjoying the feeling of them wasting their own money to write to you :lol:

Please note that my posts are my opinion only and should not be taken as any kind of legal advice.
In fact, they're probably just waffling and can be quite safely and completely ignored as you wish.

Link to post
Share on other sites

I note with some hilarity, that the terms and conditions on the sign "display a valid ticket or permit clearly inside your windscreen" are a) impossible to comply with and b) do not match the terms and conditions on the payment meter "5. Display ticket clearly in vehicle"

 

So... As a driver accepts the contract only once payment is complete and the ticket issued, thereby accepting the terms and conditions not on the signs, but on the payment machine, the driver could display the ticket anywhere within the vehicle (as long as it is in plain sight) and comply fully with the contract formed by payment. It's an aside, but clearly shows the sloppy practices of these cowboys.

 

 

And as for "please enter full license plate details", since when was Wellington Street, Stockport in the USA? License plate indeed. :|

Please note that my posts are my opinion only and should not be taken as any kind of legal advice.
In fact, they're probably just waffling and can be quite safely and completely ignored as you wish.

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...