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    • Doc 04-19-2024 11-01-51-merged-compressed.pdf good morning.    9 pages attached.    thank you  UCM
    • Hi I was being supplied my ovo after unknowingly being swapped from SSE.  My issues began when we had a smart meter fitted and our bills almost doubled overnight - we at the time assumed we were just paying not enough until then and just continued to pay the excess bills each. Month.    I would from time to time contact ovo and get faced with a call centre on South Africa of the most rude agents who would just hang up after hours of wait and I could not even get an acknowledgement of an issue with my meter.  At one point we were not in the property for like 4 months and the bills were coming just as high!  It was at this point I was sure something is not right and ovo only care to send bailiffs and started threatening us with a pay as you go meter despite me taking out a 3.5k loan to pay of my outstanding balance.  Around 1600 each on both gas and electricity.  This is where its gets really bad -  the very same day they sent me out a new bill saying the money paid already was only to cover up until the November previous and because its now Feb we owe another 1k.   By that August this had risen to over 3k and I still couldn't get anyone to even acknowledge a fault let alone fix it.    In despair I tried to swap suppliers and to my surprise octopus accepted us because even tho the debt is owed we are trying deal with.  During our time with them the bill was coming only on my wife's name as I was responsible for other bills and she this one - now that we owe them 3k they have magically started adding my name as well as my wife's to the same debt to apply double pressure and its showing on my experiwn report now with a question mark and 2700 showing in grey -  This was my wife's debt which we dispute we owe yet the have now sent me letter with both our names on from oriel and past due credit debt agencies - is this illegal and how can I get them to take my. Name of this and leave on wife's name as its so unfair they give us a both a defualt for wife's debt which we dispute anyway.    In the end about 3 weeks ago I wrote an email to their ceo and rishi sunak and low and behold for the first time in our history with ovo someone who spoke English contacted us and said she will look into our claim.    I explained to her that we feel our meter is faulty and despite me contacting them using WhatsApp email and phone I still have not got anyone to acknowledge a fault even. And that I dispute I Owe anything as my son was in hospital for 3 months and we stayed with him so house was empty and still. They were sending us super sized bills more than when we started at home.  She promised to investigate and a few days later replied that she is sorry for the poor customer service and offered us £50 compensation - however she also. Mentioned that she's attached statements for us confirming the payment for 3k I made was only up until Nov and in Feb despite me pay 3.5k nearly it's correct for them to bill. Me. Another £900 the very same day and she did not agree our meter was faulty and therfore the debt stands and she will not be calling it bcak from past due credit.  During my time with my new supplier post ovo, octopus I requested tehy check my. Meters because I felt they were faulty and over charging me and I got excellent response asking me for further details which I supplied and I got a. Response bcak within days to say my meter was indeed faulty and octopus have now remotely repaired it.   I then contacted the energy ombudsman and explained my situation how she at ovo tried to fob me off and demand I apy money we don't feel we owe due to faulty equipment we reported but ovo had to process or mechanism to deal with it or lodge complaint even without having to cc their ceo and our pm. And now I feel sick to think both husband and wife will get a 6  year default for debt which have a validity of a questionable nature.    I explained all this to the energy ombudsman and they accepted my case and I explained to them that my new supplier found my fault which ovo refueed to accept - I've uploaded the email from new supplier to ombudsman showing we had a fault.    My. Question is is there anything I can upload in defence of my case to ombudsman before they decide outcome ina few weeks    All advice greatly appreciated not only would I like advice on how to clear this debt but also how I can pursue ovo for compensation and deterrence for the future.  Thansk 
    • Thanks for the reply dubai 50 - if the statute is 10 years it has long passed - if it is 15 years i havea few months left. i shall ignore until it gets serious  An update - - I sent the letter to the bank in Dubai ( I did get delivery confirmation from Royal Mail)   - I have moved to a new address ( this is the address i gave to the bank in dubai)  - IDR are continuing to send Letters to the old address, which leads me to believe they are not in contact with the bank at all. - i have not replied to any correspondence digital or hard as they are non threatening ( as of yet).        
    • Your topic title was altered last June 23 by the owner of this forum in the interests of the forum Anyway well done on your result and concluding your topic, title updated.   Andy   .
    • So what    Why ? Consent Order/ Confidentiality ? This would be be invaluable to followers of your topic.  
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Northern Ireland parking ticket restricted zone with BB


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I was attending my daughter's graduation at the beginning of December.

I parked in a street, in an unfamiliar area.

There were cars parked on both sides of the street

 

I only got parked because another driver was leaving a "space" as I was arriving.

I have a blue badge and as the space was double yellow lines I thought I had touched lucky.

I turned and walked away in the opposite direction.

 

When I returned to my vehicle, it was dark.

Parked cars had mostly cleared and I was able to turn and leave the street the same way as I had arrived.

It was only the following day I found I had received a parking ticket.

And I was angry to see that it was for parking in a street with restricted parking.

 

I looked my ticket up online and the parking attendant had taken photos, showing the position of the car and a nice big closeup of a restricted parking sign.

I had seen no such sign when I parked there.

 

I drove down to the same street,

parked in the same spot and proceeded to look for this big sign.

The only sign I could see was one for "No Drinking In Public" on the opposite side of the street.

 

I eventually found the sign, which turned out to be about 6" x 4" and was on a lamppost about 200 yards from where I parked.

Also the angle it was fixed at made it completely unreadable.

 

I took photos and challenged the ticket on the grounds that the restrictions were not clearly displayed.

I was pretty certain the ticket would be cancelled based on the evidence.

 

Then this morning I received a letter from Parking Enforcement to say the challenge had been rejected as the parking restrictions were clearly signed and lined(?).

 

I am adamant that the restrictions were not clearly posted, plus the fact that the only space available was on yellow lines means I wouldn't have been able to see any "lined" restricted areas.

 

I am of a mind to fight this, but would like the views from members who have experience of doing so.

 

I live in Northern Ireland so I'm not sure if different laws and rules apply here to the rest of the UK.

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What’s the name of the street, and town, upon which you parked? As quoted in your PCN...

 

Its Fitzwilliam Street in Belfast. I entered the street from University Road and left on foot towards University Road. There were no signs between the entrance to Fitzwilliam Street and where I parked. The first one (the one I found) was probably 150 yards* from the entrance.

 

*I made a mistake in my original post. The distance from my car to the sign was around 100 yards, not 200 yards as I said originally.

 

I was parked there from around 3.40pm to 4.10pm. The Parking attendant "observed" my car for 5 minutes, from 3.59pm to 4.04pm.

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I think that what Disgruntled meant is that if a CPZ is clearly signposted at each gateway (entry point) then they don't need to have signs on each and every street. A driver should already be aware that they are entering (or within) a CPZ.

 

If that is the case, then you might be fighting a loosing battle if your case hinges on there not being a sign where you parked. :|

Please note that my posts are my opinion only and should not be taken as any kind of legal advice.
In fact, they're probably just waffling and can be quite safely and completely ignored as you wish.

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Have you actually checked the Blue Badge Parking Rules?

 

Rights and responsibilities of Blue Badge holders: https://www.nidirect.gov.uk/articles/rights-and-responsibilities-blue-badge-holders

 

Have a read of the webpage but specifically read 'Blue Badge parking rules' onwards,

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Okay I've read the rules.

I don't see anything in them which is pertinent to my case.

let me state the specifics as far as the blue badge rules do apply:

 

I was parked on double yellow lines, just before they became a single yellow line.

I did not park within 15 metres of a junction.

My valid blue badge was clearly displayed so it could be read from outside the car.

 

In other words,

I was,

to the best of my knowledge,

parked legally.

 

The ticket does not allude to a breach of blue badge rules in any way, shape or form.

The only sticking point is that of parking restrictions.

That is why the ticket was issued.

 

I say the restrictions were not clearly displayed;

ie the sign is too small,

and placed where it cannot clearly be seen from certain positions.

 

They say that the restrictions are clearly signed and lined.

That point is the issue I am asking for advice on.

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I think that what Disgruntled meant is that if a CPZ is clearly signposted at each gateway (entry point) then they don't need to have signs on each and every street. A driver should already be aware that they are entering (or within) a CPZ.

 

If that is the case, then you might be fighting a loosing battle if your case hinges on there not being a sign where you parked. :|

 

Exactly...

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Exactly...

I'm totally confused now.

what you're saying is,

there is one sign on University Road where it joins Bradbury Place,

another at the Malone Road/Stranmillis Road intersection and

another on the Lisburn Road at the start of the streets which connect to University Road,

stating that there is no uparking at all in that area?

 

Because there is definitely on-street parking on Elmwood Avenue,

which runs parallel to Fitzwilliam Street.

 

there would need to be a sign at each end of Elmwood Avenue stating the different rules which apply to the rest of the area, and I'm pretty sure there isn't.

 

I'm also pretty sure there are no signs stating that the area is a permanent no parking zone, at the start of every entrance to the QUB area.

 

This is like squeezing blood from a stone.

 

Why?

I've given all the relevant information.

Including what the sign said.

Haven't you read the previous posts?

 

To recap.

I parked on double yellow lines with my blue badge displayed.

I got a ticket for parking in a restricted parking area.

 

The sign displaying the restrictions (no parking at any time)

was around 100 yards further on from where I was parked

about 6 inches by 4 inches

and positioned in such a way that it was difficult to see,

and impossible to read,

from where my car was parked.

 

I challenged it as I believe the restrictions were not sufficiently displayed

my challenge was rejected on the basis that the restrictions were adequately displayed and lined.

 

There were no other signs in the area,

either at the entrance to the street

or at the "boundaries" if the surrounding area,

stating it was a no parking zone.

 

If you feel that you can give me advice on what I should do,

but feel additional information to what I have already stated is needed, feel free to ask.

 

please don't ask vague or irrelevant questions,

or make inflammatory comments.

It is very unhelpful.

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Okay I've read the rules.

I don't see anything in them which is pertinent to my case.

let me state the specifics as far as the blue badge rules do apply:

 

I was parked on double yellow lines, just before they became a single yellow line.

I did not park within 15 metres of a junction.

My valid blue badge was clearly displayed so it could be read from outside the car.

 

In other words,

I was,

to the best of my knowledge,

parked legally.

 

The ticket does not allude to a breach of blue badge rules in any way, shape or form.

The only sticking point is that of parking restrictions.

That is why the ticket was issued.

 

I say the restrictions were not clearly displayed;

ie the sign is too small,

and placed where it cannot clearly be seen from certain positions.

 

They say that the restrictions are clearly signed and lined.

That point is the issue I am asking for advice on.

 

Why come for advice and don't bother listening??

If your badge was displayed as you say then it doesn't matter if the signs were there or not as you had a blue badge anyway.

You were not from what you say in a disabled bay

so why would the ticket mention the badge?

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You're mistaken.

 

At one time DYL's used to also have "no parking at any time" signs.

But nowadays DYL's are always 24/7 and the signs are not required,

but councils often have fail to remove the old redundant signs.

 

So if you were on DYL,

with a BB and clock and the time set on the clock was less than 3 hours before the pcn was issued, you have a BB exemption.

 

The pcn will not mention the BB

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