Jump to content


  • Tweets

  • Posts

    • lookinforinfo - many thanks for your reply. It would be very interesting to get the letter of discontinuance. The court receptionist said that the county court was in Gloucester 'today' so that makes me think that some days it is in Gloucester and some days its in Cheltenham, it was maybe changed by the courts and i was never informed, who knows if DCBL were or not. My costs were a gallon of petrol and £3.40 for parking. I certainly don't want to end up in court again that's for sure but never say never lol. Its utterly disgusting the way these crooks can legally treat motorists but that's the uk for you. I'm originally from Scotland so it's good that they are not enforceable there but they certainly still try to get money out of you. I have to admit i have lost count of the pcn's i have received in the last 2 yr and 4 months since coming to England for work, most of them stop bothering you on their own eventually, it was just this one that they took it all the way. Like i mentioned in my WS the the likes of Aldi and other companies can get them cancelled but Mcdonalds refused to help me despite me being a very good customer.   brassednecked - many thanks   honeybee - many thanks   nicky boy - many thanks    
    • Huh? This is nothing about paying just for what I use - I currently prefer the averaged monthly payment - else i wouldn't be in credit month after month - which I am comfortable with - else I wold simply request a part refund - which I  would have done if they hadn't reduced my monthly dd after the complaint I raised (handled slowly and rather badly) highlighted the errors in their systems (one of which they do seem to have fixed) Are you not aware DD is always potentially variable? ah well, look it up - but my deal is a supposed to average the payments over a year, and i dont expect them to change payments (up or down) without my informed agreement ESPECIALLY when I'm in credit over winter.   You are happy with your smart meter - jolly for you I dont want one, dont have to have one  - so wont   I have a box that tells me my electricity usage - was free donkeys years ago and shows me everything I need to know just like a smart meter but doesnt need a smart meter,  and i can manually set my charges - so as a side effect - would show me if the charges from the supplier were mismatched. Doesn't tell me if the meters actually calibrated correctly - but neither does your smart meter. That all relies on a label and the competence of the testers - and the competence of any remote fiddling with the settings. You seem happy with that - thats fine. I'm not.    
    • Evening all,   So today, I was sent an updated offer that includes the £12.60 I spent on letters, but they have declined to add the interest at £7.40. They have stating 'We acknowledge your request to claim interest to date, however, this would be at the discretion of a trial judge if the claim did proceed to a trial hearing.' I think I am content with this outcome, and pushing this to a trial for a total interest of £15.30 throughout the claim does not make sense to me.   What are people's thoughts? I am sure our courts have better things to concentrate on?
    • FFRSG3424ListofEvidencepdf-V1 2-merged.pdfFFRSG3424ListofEvidencepdf-V1 2-merged.pdf 2pages T&C,s UCM
    • Have to attend the hearing and present evidence of his financial position (income & expenditure) and  statements ,and agree an acceptable payment plan with the judges guidance.  It will be a form of redetermination hearing as already stated.The court will not agree to bailiffs if the financials do not reflect it or assetts are minimal. They just want to determine his true affordable disposable monthly figure....which will not be £10.
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
        • Like
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
        • Like
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Morrisons - Exploding Bottle of Wine


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 2296 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

I bought a box of 6 bottles of wine fromMorrisons back in November last year.

 

When I got the wine home, I took a bottle out, and proceeded to open it.

 

I was in my kitchen at the time.

 

As I started to unscrew the top, I heard a whooshing noise, the bottom of the bottle exploded, and the red wine went all over my kitchen floor.

 

It took me an hour to clear it all up, but unfortunately the wine had left a nasty stain in my kitchen lino.

 

I took a lot of photographs, including the bottle itself, and also in the bottom of the box you can see it had clearly been leaking before I had bought it!!!!!

 

There was also mould residue in the bottom of the box.

 

I phoned the store up, and took it bac.

 

They offered me a complete refund of the box of wine which was £42.

 

The store manager advised me to contact Head Office with a complaint, and for asking them to pay for new kitchen lino.

 

This I did on the 15th November, I have kept the email as proof it was sent.

 

All Head Office could offer me was 12 free bottles of wine.

 

They failed to mention about offering me money to buy replacement lino which would cost me £100.

 

The wine has NOT materialised.

 

I received an email from the wine merchant on the 20th December, offering me the 12 free bottles and that it would be sent to me in the new year.

This has not since been received.

 

So, I'm £100 out of pocket with damaged lino, and the 12 free bottles of wine has not materialised.

 

I have sent today a lengthy email to the CEO of Morrisons, but am not hopeful for a reply.

 

What does anyone advise me my next move is!?

Link to post
Share on other sites

I'm not prepared to claim on my insurance because the cost of the lino is only £100 and it will cause my premiums to go up!!

 

Plus you have to pay the first £250 of any insurance claim, so financially its not worth it!!

 

As the product was clearly faulty at the time of purhcase, Morrisons shoul be addressing the matter but they are not.

Link to post
Share on other sites

You are absolutely right of course. The big shame is that you have given all the evidence back to them other than the photographs. When products like this become faulty, the first thing that the seller is trying to do is to recover the bottles/packets/whatever it is. It is always in your best interests to hang onto this stuff because then you have an element of power.

 

Can you please outline the value of the damage and also tell us what you have accepted from them so far.

 

What has there been in writing between the both of you?

 

Also, please will you tell us what the wine was

Link to post
Share on other sites

I have kept all of the photogrphs I took of the damaged lino, the box of wine, and the bottle itself.

 

All Morrisons offered me was 12 free bottles of red wine.

 

The wine was McGuigan Merlot.

 

The photograph I took of the bottom of the box is very clear to see it had been leaking before I bought it.

 

They haven't offered me any compensation for the damaged lino which will cost me £100 to replace.

Link to post
Share on other sites

Well, it will have to do – but you should have kept the bottle and also the box.

 

Did you accept the free bottles of wine?

Link to post
Share on other sites

Well I hope they don't try to say that you accepted the three bottles of wine in full and final settlement.

 

If I were you I wouldn't start reminding them that they still haven't sent you the wine. When did they promise it to you?

 

If I were you I would put together a letter to them outlining exactly what happened and the damage that their product caused and that you want compensation for the damage. You will need to include two quotes for the money you are claiming. I think you could quite reasonably add something for any time and inconvenience – for instance you may have to take time off work et cetera.

 

Don't mention the free case of wine which they promised you. Just go in for the compensation at this point.

 

How much of your own case was damaged? Did you manage to drink the rest of it?

Link to post
Share on other sites

Well I hope they don't try to say that you accepted the three bottles of wine in full and final settlement.

 

If I were you I wouldn't start reminding them that they still haven't sent you the wine. When did they promise it to you?

 

If I were you I would put together a letter to them outlining exactly what happened and the damage that their product caused and that you want compensation for the damage. You will need to include two quotes for the money you are claiming. I think you could quite reasonably add something for any time and inconvenience – for instance you may have to take time off work et cetera.

 

Don't mention the free case of wine which they promised you. Just go in for the compensation at this point.

 

How much of your own case was damaged? Did you manage to drink the rest of it?

 

I refused to take the rest of the case.

 

In the email from Vintage Wines, they state as a gesture of goodwill 12 bottle of Mcguigan wine of my choice.

 

I have sent a nelgthy email today quoting that the wine has not been received, and that I had also wanted £100 in damages for the lino.

 

I can't be much fairer then this.

 

How long should I give them to respond by?

 

Is it then worth me puttin in a Letter Before Action?

Link to post
Share on other sites

Although my experience with Morrisons does not involve wine, it was a very frustrating experience considering I was supposed to be dealing with the CEO. All I got was promises and nothing materialized for several weeks and thsi was before the Xmas rush.

Link to post
Share on other sites

Although my experience with Morrisons does not involve wine, it was a very frustrating experience considering I was supposed to be dealing with the CEO. All I got was promises and nothing materialized for several weeks and thsi was before the Xmas rush.

 

My complaint startedon the 15th November.

 

Its still ongoing!!

 

Thats why I'm NOT happy.

 

I sent an email to the CEO early this morning, so far no response!!

Link to post
Share on other sites

So do I understand that you returned the rest of the case of wine? That you didn't receive any refund for this? That they offered you a new case of your choice as a gesture of goodwill and that you refused this?

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...