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Now What Do I DO??? Cherryfield VS Halifax


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Well I sent my Data request letter on the 2nd October, it was signed for on the 3rd October and the cheque for £10 cashed a few days later. On the 6th November the Halifax wrote me this letter

 

COmpletion of Request for a list of transcations and charges

Thankyou for your letter requesting specific information on your acount with us, I can confirm than copies of duplicate statements have been orderd and will be sent under seperate cover.

With regard to your request for information relating to manual intervention on your account HBOS plc is under no statatury obligation to record this information so I am unable to assist further wiht your request.

 

 

So it is now 20th November and No sign of the copies of the statements arriving. So do I send them another letter or ring them. I really don't know what to do next.

I was really hoping to get this sewn up by xmas and have a nice cheque on its way or in my account!!

 

Thanks

Cheryl

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Try this lady, worked wonders for me as you can see by my thread!

Kelly Duffy

Senior Customer Relations Manager

Executive Office

Customer Relations

Direct Dial 01422 326326

Fax 01422 326688

[email protected]

 

Best of luck

A D

[sIGPIC][/sIGPIC]"Another charge by the Bank?"

 

1st Claim (Current account)

30/11/06 WON! £3146.41

 

2nd Claim (Mortgage charges)

27/3/07 WON! - £277

 

3rd Claim (Credit card charges)

14/5/07 WON! £300

 

4th Claim (Old account 97-99 £444)

20/4/07 Prelim sent

9/5/07 LBA sent

Can't remember now but I WON!!!

My current thread - An A-Z - My previous saga

 

IF THIS HAS HELPED PLEASE CLICK THE SCALES - THANK YOU.

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