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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Good internet sites-insurance


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I have not placed this thread in Insurance, because it is more about experience of using online sites to buy Insurance.

 

Have woken up early and not got back to sleep (annoying) i decided to sort out some Home Insurance.

 

After going through various different sites, Axa, Aviva, Allianz, L&G, Tesco, Halifax, I decided to visit Barclays. Although Barclays use Aviva, the experience of using their site was so much better than all of the companies mentioned including Aviva. The information was so much clearer and the functionality of the site was light years ahead.

 

And Barclays don't rip you off with a high interest for monthly payments and don't have the admin fees that others charge. I saved over £100 a year compared to the other companies and for much better cover. And i can now access my Barclays Insurance details online and if I want to, I can amend the cover, to include extras that I opted out of at the start.

 

I have no connection to Barclays ( don't Bank or work for them) but I am impressed by their online sites. I have always Banked with one of their competitors, but if their Internet provision is as good as the Insurance, I might look at swapping.

 

Ps. I don't use comparison sites, as they are not a very good way of buying Insurances and by using them, you are selling all of your data to them. They will sell your data to any company that has a contract with the comparison site, even if they never offered a quote for your Insurance details.

We could do with some help from you.

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I agree with you.

Barclays websites, banking and insurance have been designed with simplicity in mind.

With regards to comparison websites, i do use them to get an idea of where to get a cheaper price, but the following weeks i get hundreds of telephone calls of all sorts, ambulance chasers, ppi, loans,mobile offers, etc.

This gives me an opportunity to block all of these numbers so every year i get less calls.

In July i renewed my car insurance and only got 6/7 cold calls.

Unfortunately this is the digital world we live in.

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M&S do very good simple contents insurance, with 0% interest on monthly payments.

 

£17 a month for 100k of cover.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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M&S do very good simple contents insurance, with 0% interest on monthly payments.

 

£17 a month for 100k of cover.

 

I am only paying £6 a month more than that to include buildings cover and legal cover.

 

The £100k contents cover would be good value if you had £100k worth of contents in your property. Of course you are only really covered for the replacement value of what you do have.

 

BB, if your contents are worth less than £20k and you have not claimed within 5 years, there might be cheaper options out there.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group

 

If you want advice on your thread please PM me a link to your thread

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BB, if your contents are worth less than £20k and you have not claimed within 5 years, there might be cheaper options out there.

 

Yeah, I've often thought of that, TBH it just gives me peace of mind, as I don't have to gor round the place trying to tot up what costs what etc, plus it gives me 12k of cover for goods away from home, and I often have one bag with 10k of camera kit in, god forbid that ever went missing!

 

I might just have a look around this year..... :thumb: UB

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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