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Strange credit history updates from Severn Trent, added and removed

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In simple terms

when my housemate moved out the water bill wasnt paid for maybe 6 months then when it was not enough to clear the arrears.

Not through avoidance more confusion and as soon as I realised I upped the weekly amount to cover the arrears asap.


To my horror then a month ago I get an equifax alert showing red 4s and delinquent date for that last few months.

I figured no point dwelling on it and knew it was about a week from being caught up but was still annoyed as ive spent a few years tidying my history up a bit.


To be clear they were not even on my credit record before this.


yesterday another alert to say it had been removed.


Does this make sense?,

I was under the impression it would now be on there for 6 years.


I guess i'm just wondering if this is a mistake and its likely to reappear

or if this is how utility companies do it ie only add while in arrears?.


I'm sure there are others that have been in a similar situation so would be useful to know.

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whose name was the supply contract in? You cant blame your housemate if you signed the agreements (tenancy enough) but if the HM was the head tenant then they were liable until they left and the water co cant report on your credit file for that time.

Perhaps they realised this and didnt want you to sue thej for the false reporting.

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