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    • 4 th time we've merged your threads  for complete history of your story please keeps to one thread
    • @dx100uk @ anyone else interested in Fighting HSBC UK  Staff/department non compliance and incompetence/interference in between HSBC UK and customers.   I wanted to know what you guys had to say about the reply i got from HSBC UK today.    Recap. I originally turned to HSBC UK to be reunited with Money i saved in accounts that where frozen and made dormant during the year 1995.   HSBC UK Teams tell me that HSBC UK only allows them to have access to account records dated back 6 years. there for they do not have the records, can not locate the records i requested for in my SAR. there for HSBC UK teams Ignored my SAR application for records of accounts made frozen and dormant during the year 1995. HSBC then claim if the accounts where closed they will no longer hold records of these accounts and tell that to the ICO. I again explained to HSBC UK and the ICO the records of accounts where left frozen and dormant.   HSBC UK teams continue to tell me over the phone that The records i requested for in my SAR, will not be located or do not exist because HSBC only allows them to have access to records of accounts dated back 6 years.    I returned to HSBC highlighting there is no such provision in the Data Protection Act.   HSBC UK teams today totally ignored my complaint again and confirmed with me they are classing my complaint as wanting to locate accounts that where closed.   Let me know what you think about the  HSBC UK teams response to my last complaint. Is there any other letters i can send them to confirm thay are not correct about what they have done.    The HSBC UK letter starts of by:You've been unable to recover funds you held in HSBC UK Accounts that were closed in 1994 to 1995, and to obtain the account details for the accounts concerned. You've been advised that we only retain records for up to 6 years, but you've been unable to locate any provision for this within the Data Protection Act (DPA). You require a Certificate of Destruction from HSBC UK to evidence the destruction of the data concerned. You feel your Subject Access Request (SAR) has been ignored by HSBC UK.   HSBC UK Teams now go on to explain: In respect of you being advised we only retain records for up to 6 years, but having been unable to locate any  provision for this within the Data Protection Act (DPA), I can confirm that under the DPA, we are obliged to only keep records for as long as we deem necessary, in order to effectively manage our data. So, for most cases, this will be for no more than 6 years.   In regards to your request for a Certificate of Destruction from HSBC UK to evidence the destruction of the data concerned, I regret that this isn't something that we can provide, as we don't keep records of when individual customer data was destroyed. I'd also like to clarify that if the accounts concerned were closed after becoming dormant, that we would have sent you closing statements at the time.   Lastly, I'm sorry you feel we've ignored your SAR. I want to assure you that we'll always look to accommodate a request for a SAR as best as we can. However, if we're unable to locate the account details and information required, this will mean we're unable to fulfil the request, which has unfortunately been the case on this occasion.   How else do you think i can highlight to HSBC that the teams dealing with My complaint, and request to be reunited with my money is not going to departments that can deal with my demand for services.?  
    • Hi   I have to agree if you have paid off the debt owed to them via this meter and are up to date on your bills  I would look at changing supplier and as said asking new supplier to install a standard meter and look for the best deals for you.
    • I have severe anxiety and going to leave my job and have been invited to a meeting but dont wish to attend that is three hours away from where I am. Can I legally give the  permission to decide without my being there? I cannot handle going as I know I'm going to be fired anyway as on my final warning. I'm also giving in my notice this week too! This job is just too much for me now and I cannot work here any longer. It's no good for my health and sanity  I am sick to my stomach thinking about going and about to hand my notice in anyway    
    • Thankyou it’s because I’m awaiting the outcome and a friend said I will be turned down as I asked them a while back if I had ppi on the account and how much it was and they replied.  But they did only send me a short confirmation with the amount and that they trust that answers my enquiry. i just wanted to be prepared if they wouldn’t turn me down based on that. Thanks for your advice on that mate 
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angeljs

People parking in front of our business property

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I have no idea if this is the correct forum, so please forgive me if it should have been posted elsewhere!

 

My husband has just rented an industrial unit to start his business.

 

It's been empty for some months previously

people have understandably used the space outside for parking.

 

However, since we received the keys, only one person has had the decency to come over and apologise and move his vehicle.

 

Every day we go and cars are parked outside of the unit meaning we have to park elsewhere;

and at the side,

where the large delivery doors are,

is also sometimes blocked,

despite a huge 'Keep Clear' sign.

 

I've tried searching Google, but can't find anything to do with our issue.

 

I was hoping that someone could point us in the right direction.

 

Thanks in advance.


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Whats your landlord said about it? Are there any gates you can use to keep vehicles out?


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The landlord said he'll 'have a word', but it's difficult to know who's cars they are as it's a busy industrial estate. There are no gates, just faded parking bays.


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i'll move this to the private parking forum.

 

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A large sign on gates saying 'Please do not park in front of gates. Access required 24/7'.

Are the vehicles parked on a Council-adopted road or carriageway?

Does access drive hav a dropped Kerb?

Have a friendly chat with local CEO.

Ask local Council to paint a 'warning' white line 'dog bone' on carriageway, in front of access gates.

Any new changes may dissuade some regular parkers claiming 'reasonable expectation'.

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Peel a bananna and jam it in their exhaust. My take a few days but you should see cars parked elsewhere? ;)

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Obviously, you'd need to ask the landlords permission, but something like these might be a good option. Click Here

 

It means you can 'preserve' access and your spaces, without going down the route of employing any ex cowboy clampers. Probably the best option in the long run.


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Thank you for moving the thread, and thank you for all of the suggestions! I love the banana in the tailpipe! lol. Seriously, we will probably start with a polite notice, and then move onto the folding bollard idea, I like that! I'm just not sure where we stand, legally. It's a unit on an industrial estate, it has no paths, just faded white lines as parking bays, directly in front of the unit. The landlord is a decent chap, but he's very, very busy and difficult to get hold of; I suppose we can send him an email and ask him what our options are. Are these people technically breaking the law?


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One of the simplest and cheapest barriers are the poles that are set in the ground and you lift them up to lock them into place. Drop in poles will do the same thing but you then have to take them somewhere when you are using the facility. The people parking there arent breaking the law because no-one has told them they cant park there formally but could be committing a civil tort of trespass and that means it may be possible to sue them for your losses if for example you cant get things delivered and you have to employ someone to do the legwork. Now as you will have to quantify your losses it is a long drawn out procedure and would be very time consuming to chase several miscreants.

Apart from the fact parking co's are useless you would create problems if you employed one because any rights to enforce any condition actually lies with your landlord.

I would be discussing the simple barriers with your LL and try and get him to agree sharing the cost as he will benefit in the long run. The ones DF has linked to are certainly the cheapest and easiest option but more vulnerable to damage than ones that are set into the ground.

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Are these people technically breaking the law?

 

If it's a private industrial estate I doubt they are breaking the law. It's really down to the Landlord, his contractual arrangements with tenants, and how he manages the estate. The suggestions about getting Landlord to agree to physical barriers seem the best idea.

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