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    • So with a long working history, which she can evidence, it should not be a problem. Still have to go though HRT process for any benefit application, if they have been out of the UK for more than 6 weeks. It won't be a smooth process though. Suggest they try to get advice via Embassy, before they start any journey.
    • Dep Thx Eric's Brother. There was a person on this forum who told me his case was thrown out at the same court because of the contract. I requested more info, but he has disappeared since his case was dismissed.  I was just wondering whether it was worth whacking off a letter to IPS pointing out one of their members, using their logo, is making a claim based on illegal signage and other issues in contravention of their Code of Practice. Would they lean on VCS to withdraw, do you think?
    • Mother and father worked here and then went to SA in about 1978 returning to UK in about 1996 and worked here until 2016 when her husband died at age 66.  He was still working at the time.  She then went to live with daughter in SA.  Mother only claims for her pension. 
    • Thanks, I owe the money, no issue with that, I will SAR the company.  If I need to just pay it and have the CCJ for a few years so be it.  Just thought I'd explore all options
    • By the way you wrote that post, i can see that you are as confused by the situation as someone reading it. Important advice must be not to pay for any flights etc, until they understand the situation fully. Those that have British passports could be entitled to receive UK benefits. However, nothing is that straightforward. The passport does guarantee anything. The daughter could be entitled to Universal Credit ( which includes housing) as a British passport holder, but this can only be confirmed when she has gone through the Habitual Residency test (HRT). So you will need to read about HRT for British passport holders returning to the UK. There will be requirements to provide information about why they are returning to the UK and what work searches have they done to find work on their return to the UK. In regard to the mother who has a British passport, you will be correct in presuming that no council is going to be helpful in paying for the care home fees immediately on arrival in the UK. When did the mother last live in the UK ? When did the mother last work in the UK ? British embassy in South Africa may be able to provide information and assist with applications ? Just getting on a plane, landing in the UK and expecting help to resolve their situation, would be a silly thing to do. I can see the mother ending up in an NHS hospital for a period, while people wondered how they were going to deal with the situation. Probably not the first to do this, but if the mother also has a South African passport, they could put her on a plane back to SA and then the Daughter would be a difficult situation. Embassy in South Africa must be first place of advice.
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smiling sun

15,000 stolen from my account and tsb refuse to help me

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At the beginning of this year i was shocked to see 2 companies that i didn't recognise taking money out of my TSB bank account via my debit card.

Add's up to approx £15k

 

i was oversea's at the time

 

i called and informed that these were not my charges [ one charge after the other].

 

They would tell me the correct person was not there or that i had to speak with someone in fraud department

but could not have the number.

 

They had to call me.

I waited and got no calls.

 

I was shocked that despite informing the bank of these fraudulent charges that new charges from same company kept being debited.

 

When i finally got a chance to talk with fraud dept

i was told they would not put these charges back and that i had to call the companies directly.

 

The companies have been no help to assist me.

What kind of step should i take next?

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Hi Sun and welcome to CAG

 

You need to send the bank a SAR so you have proof of calls made to report the suspect transactions. Tell the bank, in addition to other data, you require recordings of the calls you made to them on xx dates (when you reported the losses).

 

You also need to complain in writing and not by phone, so you have proof of all you've said and their replies.

 

:-)

Edited by slick132

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I would suspect that these payments are being taken by continuous payment authority

because your debit card has either been cloned or used by a dodgy trader at say a trade stand or restaurant abroad with a bogus additional terminal

[as that fits your situation].

 

they must and should act and shouldn't be referring you to any fraud dept.

 

you need to cancel the CPA and they should then refund ALL of the money.

 

comeback to me if all this sounds correct...


please don't hit Quote...just type we know what we said earlier..

 

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Who are the companies and whats the payment for ?

 

15K is a lot of money ...what amounts did they take in each transaction ?

 

 

Andy


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The companies are freelancer.com and amazon and the third is a credit card i never applied for called AQUA.

 

The card company have told me that they are holding me liable for the debt .

 

The biggest chunk of money went to freelancer.com and they took approx 50 payments ranging from 2 to 980 pounds

 

I am not sure i am sending a private message right

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urm.

 

which points to more than just debit card issues

 

looks like you've suffered identity theft or alike

certainly for an aqua card they'd need pers details and a differing mailing address as you would of gotten all manner of letters by now otherwise.

 

freelancer.com is a very common method of attaining money from people

they register as you wanting to fund...

 

then use a business name that gains funding from you [them] by selecting them in your funding profile

but again they'd need more than a debit card number.

 

amazon orders can be done simple by using the skimmed card number

 

it might pay you to get onto actionfraud

 

sar to freelancer.com is a must there should be details there of the account number your money went too


please don't hit Quote...just type we know what we said earlier..

 

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you cant send private messages unless to siteteam.

 

dx


please don't hit Quote...just type we know what we said earlier..

 

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